Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.
Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.
Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.
Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.
Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.
Manager, Business Process & Sales Operations
$95K - $115K *
Manage the execution of business process improvements across multiple brands, leading pilots and implementing standardized operations to enhance efficiency and scalability. Collaborate with teams to d...
2 weeks ago
Senior Manager, Customer Excellence
$160K - $180K *
Transform customer operations by leading a team to enhance processes, systems, and performance metrics. Drive excellence in order-to-cash workflows, EDI onboarding, and analytics to ensure scalable an...
Yesterday
$89K - $116K *
Lead the charge in empowering a high-performing maintenance team to achieve operational excellence, ensuring product quality and safety while fostering a culture of continuous improvement and accounta...
1 week ago
$94K - $122K *
Elevate operational excellence by leading maintenance teams to achieve high performance, ensuring safety, quality, and cost efficiency while fostering a culture of continuous improvement and accountab...
1 week ago
$88K - $105K *
Lead the implementation of safety programs and ensure compliance across operations. Oversee safety staff, conduct training, and drive continuous improvement while collaborating with teams to enhance s...
5 days ago
Manager, Database Administration
$110K - $130K *
Join a team that's driving database excellence and modernization initiatives. Lead the administration of enterprise data platforms, ensuring security, compliance, and operational efficiency while ment...
1 week ago
Manager, Database Administration
$110K - $130K *
Empower your career by leading database administration for a global P&C insurance organization. Oversee on-premises and cloud environments, ensuring security, performance, and compliance while driving...
1 week ago
$110K - $130K *
Lead a dynamic team to enhance customer relationships and drive sustainable revenue growth in the Aerospace & Defense sector. Collaborate with Account Managers to streamline processes and empower the...
4 weeks ago
$69K - $109K *
Empower a dynamic retail team by leading exceptional customer experiences, driving sales, and coaching staff. Collaborate with experts to enhance service delivery and product knowledge, ensuring a top...
Yesterday
$69K - $109K *
Lead a dynamic team in a cutting-edge retail environment, enhancing customer experiences and driving sales. Collaborate with experts to implement innovative solutions and foster a culture of excellenc...
1 week ago
$69K - $109K *
Champion exceptional customer experiences by leading a dynamic team in our innovative retail format. Drive sales, coach talent, and leverage new tools to elevate service standards, ensuring every cust...
1 week ago
$125K - $135K *
Drive exceptional conference and event experiences by leading a dynamic hospitality team. Elevate service excellence through strategic planning, operational oversight, and fostering client relationshi...
Reposted yesterday
$95K - $115K *
Transform your career by leading a dynamic sales team to drive growth in the SMB market. You'll mentor account executives, enhance customer experiences, and ensure sales targets are met while navigati...
5 days ago
$80K - $95K *
Lead and enhance service operations by coaching a dedicated team, ensuring customer satisfaction, and driving profitability in a dynamic automotive environment. Your expertise will shape a thriving se...
2 weeks ago
$135K - $165K *
Pioneer operational excellence in Design leadership, managing workflows, prioritizing projects, and developing talent. Collaborate cross-functionally to enhance Design integration in AI-driven product...
5 days ago
$81K - $105K *
Shape the future of financial operations by leading impactful accounting projects, enhancing systems, and collaborating across teams to drive efficiency and innovation in a dynamic environment...
4 days ago
$90K - $120K *
Join a team that's dedicated to optimizing fleet operations and maintenance. Lead initiatives to ensure safety, compliance, and efficiency across a growing fleet, while collaborating with various stak...
2 weeks ago
$100K - $115K *
Transform operational excellence by leading process improvements and strategic initiatives. Collaborate across teams to enhance customer experiences, optimize costs, and drive continuous improvement i...
1 week ago
Client Service Manager - Hybrid (Berwyn, PA)
$95K - $100K *
Unlock potential by managing client accounts to deliver exceptional service. Drive client renewals, coordinate implementation processes, and ensure compliance while fostering strong relationships with...
Reposted 6 days ago
Fleet Manager - Telematics and Safety
$84K - $130K *
Drive fleet safety excellence by leading telematics initiatives, optimizing driver risk reduction strategies, and fostering a culture of safety through data-driven insights and collaboration with key...
1 week ago
Fleet Manager - Telematics and Safety
$84K - $130K *
Lead the charge in enhancing fleet safety through data-driven strategies, telematics, and collaboration with Health & Safety. Drive initiatives to reduce risks, improve driver performance, and foster...
1 week ago
$98K - $154K *
Empower your career by leading diverse teams in service delivery and client management. Drive ITIL-aligned processes, enhance performance metrics, and foster strong client relationships while ensuring...
2 weeks ago
$98K - $154K *
Elevate client service delivery by leading cross-functional teams, managing risks, and applying ITIL practices. Drive performance metrics and foster strong client relationships while ensuring operatio...
2 weeks ago
Manager, Digital Product Owner
$100K - $120K *
Transform the Guest experience by managing digital product strategies, overseeing the entire product lifecycle from planning to implementation, and collaborating with cross-functional teams to enhance...
Yesterday
$126K - $155K *
Elevate your career by leading multi-million-dollar stores, driving sales, and fostering a results-driven culture. You'll manage operations, develop teams, and ensure compliance while maximizing profi...
1 week ago
What does a Customer Service Manager do?
A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.
What qualifications are commonly required for Customer Service Manager jobs?
Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.
How much do Customer Service Manager jobs on Ladders pay?
Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.
Where do Customer Service Managers work?
Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.
How can I find Customer Service Manager jobs on Ladders?
Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.