Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$127K - $157K *

Transform eCommerce strategies and elevate growth by leading initiatives, collaborating with teams, and influencing stakeholders to drive customer-centric solutions and enhance online performance in a...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$127K - $157K *

Transform eCommerce growth by defining strategies, leading projects, and solving complex business challenges. Drive scalability and customer-centric solutions while collaborating with cross-functional...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$127K - $157K *

Shape the future of eCommerce by developing strategies and tools to drive online growth and enhance customer experience while leading cross-functional teams to execute business plans and achieve key s...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$82K - $115K *

Transform critical projects into success stories by managing and executing full lifecycle initiatives. Collaborate with internal and external teams to ensure timely delivery within budget while enhanc...

Reposted 4 days ago

  •   8 - 10 years exp.  •   Information Technology

$165K - $175K *

Drive excellence in customer support and service delivery across all business verticals. Lead teams to enhance communication, issue resolution, and operational discipline while focusing on continuous...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $100K *

Elevate service excellence by leading a dynamic team in operational optimization, enhancing customer satisfaction, and driving financial success in a fast-paced environment. Unlock career growth in a...

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $90K *

Serve as the key liaison for clients, ensuring their project needs are met through effective solutions and strong relationship-building. Collaborate cross-functionally to drive results and enhance cli...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Media

$110K - $140K *

Drive payroll excellence by leading multifaceted operations, ensuring compliance, and optimizing processes across varied business units in a dynamic environment, while partnering with HR and Finance f...

Mississauga, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Lead the charge in optimizing HVAC sales operations, driving performance, and fostering team development. Shape customer experiences while implementing strategies for revenue growth in a fast-paced en...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $100K *

Advance our Management Liability accounts by providing expertise and support to partner agents. Focus on business retention, upselling, and delivering best-in-class service through effective communica...

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$98K - $140K *

Champion operational excellence as you lead diverse teams to ensure exceptional client services, strategic initiatives, and high employee engagement, driving success through continuous improvement and...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Drive customer satisfaction and revenue by leading a team focused on enhancing customer solutions, optimizing retention strategies, and collaborating across departments to ensure high performance and...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Advance your career by developing key account sales strategies and managing client relationships to drive revenue growth in a dynamic market. Collaborate with teams to identify opportunities and achie...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $120K *

Drive sales efficacy by leading process design and technology enablement initiatives. Collaborate across teams to enhance systems and tools that support sales execution and adoption, ensuring clarity...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Lead and develop a dynamic sales team focused on delivering exceptional customer experiences. Drive sales growth, implement strategies, and coach representatives to achieve goals while fostering stron...

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$85K - $110K *

Join a dynamic team to lead revenue accounting operations, enhance processes, and develop a skilled workforce across various retail finance environments, ensuring precise billing and collections while...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $110K *

Lead and mentor teams in Accounts Receivable, Sales Audit, and Billing, ensuring revenue accuracy and strong internal controls across multiple entities while enhancing process efficiencies and support...

Richmond, BCIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$78K - $85K *

Lead the charge in providing top-tier technical support to enhance guest and staff experiences while ensuring optimal operation of hotel technology systems and infrastructure. Drive compliance and add...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$61K - $102K *

Provide exceptional service by managing customer orders, inquiries, and complaints, ensuring timely delivery and satisfaction. Collaborate with sales, marketing, and logistics teams to enhance custome...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$101K - $152K *

Oversee daily operations at the distribution center, ensuring efficient production and order fulfillment. Collaborate with teams to optimize processes and uphold safety standards while fostering a pos...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Transportation

$143K - $215K *

Lead the charge in developing a high-performing PMO, ensuring effective project governance, methodology, and stakeholder engagement to drive successful project delivery across IT and business domains...

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $130K *

Lead the charge in global sales excellence! Drive customer impact and business growth across diverse industries while deepening relationships and executing strategic sales initiatives in a hybrid work...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $130K *

Shape the future of menu innovation by leading the development of a centralized product lifecycle system, collaborating cross-functionally to enhance visibility and governance while delivering scalabl...

4 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$75K - $95K *

Drive financial excellence as you lead the accounts receivable process, enhance cash flow, and manage a high-performing team, while optimizing operations and fostering cross-functional partnerships fo...

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K *

Deliver excellence in plant operations by managing safety, quality, and cost while driving continuous improvement initiatives and optimizing team performance to achieve production targets effectively...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.