Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$106K - $139K *

Empower client success by leading a dynamic service delivery team, ensuring effective project management and stakeholder engagement to drive strategic client initiatives and system enhancements...

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$95K - $115K *

Manage and enhance customer program operations, ensuring timely, high-quality product delivery and sustaining strong relationships. Drive process improvements and oversee facility management in a dyna...

4 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$108K - $130K *

Explore a leadership role in business solutions, enhancing ERP and MES systems. Collaborate with stakeholders to optimize processes, drive transformation, and mentor a high-performing team, ensuring o...

2 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $220K *

Lead strategic initiatives in Procurement Operations to enhance efficiency, governance, and service delivery, driving operational excellence and stakeholder satisfaction across the organization...

4 days ago

  •   5 - 7 years exp.  •   Business Services

$85K - $162K *

Architect innovative Salesforce solutions, driving client success through technical excellence, quality assurance, and collaborative strategies, while leveraging advanced cloud technologies for optima...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$117K - $195K *

Champion the eCommerce merchandising strategy, driving revenue and conversion while enhancing customer experience. Lead cross-functional collaboration and analytics to optimize performance and invento...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Oversee the management and execution of strategic plans within assigned accounts, driving brand development and team performance while achieving budget goals and fostering supplier relationships for p...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Drive your career by enhancing global processes and training teams in our Pharma division. Contribute to process improvements, SAP support, and training initiatives, ensuring a high standard of custom...

Yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$97K - $131K *

Empower our customers by optimizing their operations with tailored solutions. Collaborate cross-functionally, strategizing to solve challenges and drive success in a dynamic, growth-oriented environme...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$79K - $87K *

Take ownership of driving sales and profitability across multiple stores, ensuring exceptional customer service and compliance. Lead, mentor, and develop store teams while promoting a collaborative an...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$88K - $105K *

Inspire teams to excel as you lead, coach, and grow a high-performing small commercial sales force, driving regional sales and ensuring operational excellence while enhancing customer satisfaction and...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $90K *

Join a dynamic team to optimize operations across multiple locations, enhance brand integrity, and boost profitability while developing talent and fostering a positive work environment to drive except...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$82K - $120K *

Drive operational excellence by managing supply chain strategies, enhancing productivity, and ensuring high customer satisfaction through effective materials management and logistics coordination for...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$85K - $100K *

Help us elevate the retail experience by leading multiple stores, fostering team growth, and maximizing sales. You'll develop leaders, analyze performance, and ensure exceptional customer service acro...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$79K - $97K *

Elevate your career by leading multiple store teams, driving profitability, and ensuring outstanding customer service while fostering a collaborative and inclusive environment across your district...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$74K - $102K *

Champion customer relationships and drive growth across convenience retail accounts by building strategic partnerships and executing impactful business plans. Bring analytical insights and creativity...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$119K - $149K *

Drive transformative service delivery for large-scale programs, leading cross-functional teams to exceed customer objectives while managing financial health and ensuring high satisfaction for stakehol...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Join a team that’s driving operational excellence by managing Field Service Technicians to enhance customer satisfaction, ensure safety, and optimize service efficiency in a dynamic service region...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$110K - $130K *

Champion the management of claims across multiple jurisdictions, ensuring effective oversight and analysis. Negotiate settlements and provide critical insights to stakeholders while fostering a collab...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $120K *

Lead and oversee claims management operations, ensuring thorough analysis, investigation, and negotiation of complex commercial claims across various jurisdictions, while collaborating with stakeholde...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$100K - $120K *

Manage complex energy claims and collaborate with TPAs to ensure effective evaluations, negotiations, and settlements. Provide critical insights to underwriters while fostering strong relationships an...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$103K - $181K *

Optimize in-store merchandising strategies that enhance customer experiences and support sales growth. Collaborate cross-functionally to translate business needs into timely, impactful visual designs...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $120K *

Take ownership of business operations as a Store Manager, driving performance and customer satisfaction in a fast-paced automotive service environment. Lead, motivate, and develop a skilled team while...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $120K *

Lead the charge in managing store operations and driving performance while ensuring exceptional customer service and a collaborative team environment. Oversee safety, efficiency, and financial account...

Edmonton, ABIn-Person

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$72K - $101K *

Manage daily store operations, enhance customer service, drive sales, and improve profitability while leading a motivated team. Develop strategies for success, maintain store standards, and ensure acc...

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.