Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.
Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.
Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.
Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.
Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.
Global Program Manager, Customer Experience Center
$100K - $150K *
Accelerate progress at a flagship Customer Experience Center by managing operations, vendor relations, and program execution. Drive launch readiness and deliver exceptional experiences, scaling from 1...
Yesterday
Corporate Quality Assurance Manager
$110K - $130K *
Elevate quality across our national facilities by leading the Quality Management System, ensuring ISO compliance, and fostering a culture of continuous improvement in critical environments while mento...
Reposted 1 week ago
Senior Manager, Incident Management
$110K - $130K *
Drive operational excellence by leading incident management practices, ensuring timely resolutions and effective client remediation strategies while collaborating across teams to enhance processes and...
3 days ago
Senior Manager, Digital Experience
$110K - $130K *
Optimize the online shopping experience by leading a team to enhance site search, content, and navigation. Drive personalization and UX improvements while collaborating cross-functionally to elevate c...
1 week ago
Manager, Global Capabilities Services
$80K - $95K *
Optimize customer relationships by engaging with small to medium-sized clients, analyzing needs, and implementing tailored solutions. Collaborate with internal teams to enhance service delivery and ac...
1 week ago
Service Delivery Manager - Security & Governance
$150K - $164K *
Lead our cybersecurity and governance initiatives, enhancing security operations and risk management while driving compliance with CMMC 2.0 and ISO/IEC 27001 standards. Collaborate across teams to imp...
6 days ago
$129K - $205K *
Engage with cross-functional teams to enhance the customer journey through consumer insights, defining strategies that elevate product and service launches while championing continuous improvement in...
Reposted 2 weeks ago
Project Manager - Shop Services
$80K - $95K *
Collaborate to manage storage and repair projects, ensuring timely delivery within budget. Oversee cross-functional teams, maintain communication with stakeholders, and drive continuous improvement in...
Yesterday
$85K *
Lead dynamic restaurant operations, driving team success and growth. Oversee daily activities, foster a positive work environment, and implement training programs to enhance performance across multipl...
1 week ago
$107K - $126K *
Drive your career forward as a Maintenance Manager, overseeing facility operations, enhancing maintenance processes, and leading a high-performing team to achieve operational excellence and safety com...
Reposted today
$95K - $115K *
Elevate customer success by managing relationships, driving adoption, and ensuring renewals. Blend technical problem-solving with strategic enablement to empower clients in a fast-paced environment, f...
5 days ago
$80K - $95K *
Champion customer success by driving adoption and retention for a diverse portfolio. Lead onboarding and training, analyze engagement metrics, and collaborate with teams to enhance user experience and...
5 days ago
$110K - $130K *
Drive customer success by managing relationships, ensuring adoption, and facilitating renewals for a portfolio of accounts. Blend technical problem-solving with strategic enablement to empower clients...
5 days ago
$100K - $120K *
Join a team that's dedicated to empowering customers through technology. You'll manage post-sale relationships, driving onboarding, adoption, and renewals while contributing to scalable systems in a f...
5 days ago
$95K - $115K *
Drive customer success by managing relationships, onboarding, and adoption for a portfolio of accounts. Empower clients to leverage technology effectively while contributing to scalable systems and pr...
5 days ago
$88K - $105K *
Champion customer success by managing post-sale relationships, driving adoption, and ensuring renewals. Collaborate with teams to enhance user experience and contribute to scalable systems in a fast-p...
5 days ago
$88K - $105K *
Elevate customer success by managing relationships, driving adoption, and ensuring renewals for a portfolio of accounts. Blend technical problem-solving with strategic enablement to empower clients in...
5 days ago
$95K - $115K *
Elevate customer success by managing relationships, driving adoption, and ensuring renewals. Blend technical problem-solving with strategic enablement to empower clients in a fast-paced environment. M...
5 days ago
$80K - $95K *
Lead customer success initiatives to drive adoption, retention, and renewals for a portfolio of accounts. Empower clients to leverage technology effectively while contributing to scalable systems and...
5 days ago
$80K - $137K *
Transform product support operations by leading a dedicated service team, managing daily repair activities, and enhancing customer relations to drive overall satisfaction and efficiency in a fast-pace...
Reposted yesterday
Manager, Customer Account Services
$91K - $125K *
Drive customer satisfaction by leading a dynamic team in order fulfillment, enhancing operational efficiency, and fostering strong relationships with stakeholders to meet evolving business needs and c...
1 week ago
$80K - $90K *
Optimize client success by managing a diverse portfolio, leading teams, and aligning strategies with client goals. Drive results through effective project management and relationship building across v...
3 weeks ago
Cross Functional Store Manager
$65K - $115K *
Grow your career with us by leading a dynamic team to enhance customer experiences, drive sales, and foster a culture of excellence. You'll strategize operations and empower associates while ensuring...
Today
Cross Functional Store Manager
$79K - $138K *
Join a team that's dedicated to delivering exceptional customer experiences while leading and developing a diverse group of associates. Drive sales performance and operational excellence in a dynamic...
1 week ago
Manager, Corporate Communications
$133K - $185K *
Champion our corporate narrative by driving strategic communications, managing executive visibility, and enhancing media relationships. Collaborate with cross-functional teams to shape impactful messa...
2 weeks ago
What does a Customer Service Manager do?
A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.
What qualifications are commonly required for Customer Service Manager jobs?
Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.
How much do Customer Service Manager jobs on Ladders pay?
Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.
Where do Customer Service Managers work?
Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.
How can I find Customer Service Manager jobs on Ladders?
Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.