Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$75K - $95K *

Manage full-cycle general ledger accounting functions, ensuring compliance, supporting audits and driving process improvements. Collaborate across departments to enhance operational efficiency while o...

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$75K - $95K *

Elevate operational efficiency by managing daily facility activities, ensuring compliance and profitability, while leading a skilled team to uphold safety and quality standards, and driving exceptiona...

1 month ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$71K - $143K *

Drive client satisfaction by managing service delivery across multiple contracts. Lead teams to achieve service goals while ensuring profitability and operational excellence in a dynamic, regionally-f...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Partner with us to drive seamless client integrations and elevate business operations by managing API development, onboarding new clients, and ensuring successful partnerships within the travel indust...

Markham, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $115K *

Empower clients to harness AI-driven solutions for digital transformation. Drive engagement through strategic consulting and technical guidance, shaping efficient workflows and instilling confidence i...

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $120K *

Join a team that's dedicated to delivering exceptional accounting advisory services. Collaborate with industry-leading clients to tackle complex issues and enhance financial reporting while managing d...

Yesterday

  •   Less than 5 years exp.  •   Legal & Accounting

$70K - $95K *

Contribute to client success by forging strategic relationships, guiding campaigns, and delivering data-driven insights. Elevate performance marketing initiatives, ensuring clients achieve their growt...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Join a team that drives operational excellence in client support. Lead and develop a skilled team to deliver high-quality technical assistance, manage escalations, and improve processes for an enhance...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $85K *

Lead the charge in managing high-volume corporate dining operations, ensuring superior guest experiences while fostering a culture of service excellence and teamwork. Grow your career by developing st...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$66K - $111K *

Join a dynamic team to lead service operations, empowering staff to deliver exceptional support to financial advisors while driving performance excellence in a fast-paced environment...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$54K - $159K *

Help us drive business results by designing financial and analytics models. You'll guide internal teams and share best practices to enhance PBM initiatives, taking ownership of simultaneous projects t...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$66K - $111K *

Optimize service excellence by managing a team of Service Professionals, ensuring superior client support and operational efficiency in a dynamic financial services environment. Foster collaboration a...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$66K - $111K *

Lead a dynamic team managing service operations while enhancing client support experiences. Drive performance, coach staff, and tackle escalations to improve service quality and ensure smooth operatio...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$94K - $107K *

Transform technical training operations as you lead and develop Subaru's technicians in a state-of-the-art training environment, ensuring superior service quality and customer satisfaction while drivi...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Oversee maintenance operations, ensure safety compliance, and lead a talented team. Drive continuous improvement in equipment efficiency and collaborate cross-functionally to minimize downtime and uph...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Unlock potential by leading day-to-day broadband and telecom operations, ensuring project delivery excellence, quality control, and compliance across multiple sites while driving customer satisfaction...

4 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$70K - $95K *

Lead operations and client engagement to enhance sales performance and satisfaction. Drive effective use of sales enablement tools, coach leadership teams, and ensure operational efficiency within a c...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$74K - $185K *

Unlock potential by actively engaging hospitals in a data exchange program, providing expert support and education to enhance participation and relationships with healthcare stakeholders across the U...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$74K - $185K *

Lead the charge in expanding partnerships with hospitals and IDNs, ensuring high-quality engagement and support in participatory programs. Foster relationships with stakeholders to drive participation...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$74K - $185K *

Champion engagement initiatives that drive hospital participation in data programs, fostering relationships while providing top-tier support and education to stakeholders in acute care and Integrated...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$74K - $185K *

Lead the charge in expanding hospital participation in a cutting-edge data exchange program. Engage with key stakeholders, educate on electronic pricing solutions, and deliver exceptional customer sup...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$74K - $185K *

Join a team that's dedicated to enhancing hospital engagement and support. This role combines account management with strategic outreach to expand participation in critical healthcare programs while e...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $200K *

Lead the charge in developing innovative wireless solutions, driving market strategy, and collaborating across teams to enhance product offerings that deliver measurable business impact and customer s...

4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $100K *

Empower customer success by managing clinic accounts, enhancing user experience, resolving issues, and driving growth through strategic relationship-building and process improvements in a dynamic heal...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $90K *

Join our dynamic team to drive customer success and revenue growth. Collaborate with top-tier clients, managing strategic accounts and advocating for their needs while delivering exceptional service a...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.