Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $120K *

Lead the charge in U.S. Cash Management Operations, ensuring effective service delivery and operational excellence. Drive process improvements, align with strategic goals, and foster team development...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Lead the charge in U.S. Cash Management Operations, ensuring efficient service delivery, operational excellence, and effective team performance. Drive innovative solutions that align with business str...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$76K - $101K *

Empower your team to deliver exceptional guest experiences while managing daily operations and upholding brand standards. You'll train staff, set goals, and foster a positive environment aligned with...

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$90K - $130K *

Join a dynamic team to elevate customer engagement through strategic marketing initiatives. Leverage insights and customer data to drive brand loyalty and drive successful campaign execution in a fast...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Empower a dynamic team by overseeing recruitment, training, and performance evaluation. Drive operational excellence while fostering a culture of support and growth in the contact center, ensuring hig...

1 month ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $100K *

Join a team that's dedicated to optimizing aircraft maintenance planning. Lead operations support efforts, coordinate schedules, and ensure project readiness while collaborating closely with clients a...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$112K - $190K *

Drive impactful analytics across multiple business units, fostering strategic decisions and operational effectiveness. Collaborate with diverse teams, lead your own, and leverage data insights for bus...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$85K - $95K *

Join a dedicated team to oversee retail operations, ensuring exceptional service, efficient management, and achieving financial targets across multiple locations. Lead and motivate staff while enhanci...

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$100K - $130K *

Champion the evolution of customer experience by leading product innovation and AI solutions. Collaborate across teams to enhance navigation, personalization, and operational efficiency, while deliver...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$175K - $200K *

Engage as a Professional Services Senior Manager, leading a team of architects and consultants in delivering innovative technology solutions while managing project sales, team performance, and client...

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$89K - $111K *

Lead the charge in mentoring a service team, enhancing customer experience, and driving process efficiencies to achieve service excellence and improve overall productivity. Cultivate strong relationsh...

Concord, ONIn-Person

Reposted 3 days ago

  •   5 - 7 years exp.  •   Technical Services

$75K - $95K *

Lead the administrative services team by enhancing operations through innovative systems, ensuring legal compliance, and maintaining occupancy across a diverse portfolio while fostering a positive wor...

4 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $130K *

Lead global service delivery initiatives, ensuring efficient software support across business domains by optimizing team operations, communication, and continuous improvement practices to meet stakeho...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $95K *

Manage and optimize facility maintenance activities, fostering team development and ensuring safety compliance to meet operational and client expectations effectively...

3 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$148K - $198K *

Unlock potential by leading a team that drives financial management, portfolio optimization, and operational governance for software and cloud technologies. Collaborate with stakeholders to inform sen...

5 days ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Lead advanced speech analytics initiatives to enhance operational efficiency, improve customer experience, and ensure compliance in a dynamic environment. Collaborate with cross-functional teams to le...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Empower clients through innovative AI solutions, fostering strong relationships and strategic guidance to enhance customer experience while driving adoption and collaboration across teams...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Engage with Strategic clients to enhance customer experience by driving AI adoption, ensuring effective onboarding, and building valuable relationships across teams. Shape innovative solutions and opt...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K *

The Assistant Service Manager at Barrie Kia is responsible for overseeing the daily operations of the Automotive Service department, ensuring exceptional customer service and team performance. This ro...

Barrie, ONIn-Person

Reposted 6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Empower operational excellence as you enhance crew performance through strategic analysis and AI-driven solutions. Collaborate across departments to streamline processes, improve efficiency, and lead...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$75K - $105K *

Help us enhance customer experiences by leading a remote support team. You'll drive performance, manage escalations, and implement process improvements while cultivating a strong team culture. Join us...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$75K - $105K *

Manage and lead a customer support team, driving operational excellence, improving customer outcomes, and fostering a culture of collaboration and performance through effective escalation processes an...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$75K - $105K *

Unlock potential by leading a remote Customer Support team, driving performance, setting standards, and enhancing customer satisfaction through effective escalation management and cross-functional col...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Transform the forest products market by leading sales growth initiatives, developing high-performing teams, and enhancing supplier strategies to drive operational excellence and customer engagement ac...

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$100K - $130K *

Transform digital customer engagement by leading self-service strategy, ensuring seamless experiences across channels like IVR, web, and mobile. Drive measurable outcomes and enhance customer satisfac...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.