In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
$90K - $120K *
Lead the charge in U.S. Cash Management Operations, ensuring effective service delivery and operational excellence. Drive process improvements, align with strategic goals, and foster team development...
1 week ago
$90K - $120K *
Lead the charge in U.S. Cash Management Operations, ensuring efficient service delivery, operational excellence, and effective team performance. Drive innovative solutions that align with business str...
1 week ago
$76K - $101K *
Empower your team to deliver exceptional guest experiences while managing daily operations and upholding brand standards. You'll train staff, set goals, and foster a positive environment aligned with...
3 weeks ago
Customer Marketing Manager, COP
$90K - $130K *
Join a dynamic team to elevate customer engagement through strategic marketing initiatives. Leverage insights and customer data to drive brand loyalty and drive successful campaign execution in a fast...
3 weeks ago
$75K - $95K *
Empower a dynamic team by overseeing recruitment, training, and performance evaluation. Drive operational excellence while fostering a culture of support and growth in the contact center, ensuring hig...
1 month ago
Operations Support Manager - 1409
$85K - $100K *
Join a team that's dedicated to optimizing aircraft maintenance planning. Lead operations support efforts, coordinate schedules, and ensure project readiness while collaborating closely with clients a...
1 week ago
Manager, Customer Care Analytics
$112K - $190K *
Drive impactful analytics across multiple business units, fostering strategic decisions and operational effectiveness. Collaborate with diverse teams, lead your own, and leverage data insights for bus...
1 week ago
$85K - $95K *
Join a dedicated team to oversee retail operations, ensuring exceptional service, efficient management, and achieving financial targets across multiple locations. Lead and motivate staff while enhanci...
2 weeks ago
Senior Manager, Product Management
$100K - $130K *
Champion the evolution of customer experience by leading product innovation and AI solutions. Collaborate across teams to enhance navigation, personalization, and operational efficiency, while deliver...
3 weeks ago
Senior Manager, Professional Services
$175K - $200K *
Engage as a Professional Services Senior Manager, leading a team of architects and consultants in delivering innovative technology solutions while managing project sales, team performance, and client...
3 days ago
Branch Service Manager (Concord)
$89K - $111K *
Lead the charge in mentoring a service team, enhancing customer experience, and driving process efficiencies to achieve service excellence and improve overall productivity. Cultivate strong relationsh...
Reposted 3 days ago
Senior Manager of Admin Services
$75K - $95K *
Lead the administrative services team by enhancing operations through innovative systems, ensuring legal compliance, and maintaining occupancy across a diverse portfolio while fostering a positive wor...
4 days ago
Global Service Delivery Manager
$100K - $130K *
Lead global service delivery initiatives, ensuring efficient software support across business domains by optimizing team operations, communication, and continuous improvement practices to meet stakeho...
1 week ago
$75K - $95K *
Manage and optimize facility maintenance activities, fostering team development and ensuring safety compliance to meet operational and client expectations effectively...
3 days ago
Manager, Business & Information Analysis
$148K - $198K *
Unlock potential by leading a team that drives financial management, portfolio optimization, and operational governance for software and cloud technologies. Collaborate with stakeholders to inform sen...
5 days ago
$120K - $150K *
Lead advanced speech analytics initiatives to enhance operational efficiency, improve customer experience, and ensure compliance in a dynamic environment. Collaborate with cross-functional teams to le...
1 week ago
Senior Customer Experience Manager (CXM) - Strategic
$120K - $150K *
Empower clients through innovative AI solutions, fostering strong relationships and strategic guidance to enhance customer experience while driving adoption and collaboration across teams...
1 week ago
Senior Customer Experience Manager (CXM) - Strategic
$120K - $150K *
Engage with Strategic clients to enhance customer experience by driving AI adoption, ensuring effective onboarding, and building valuable relationships across teams. Shape innovative solutions and opt...
1 week ago
Assistant Service Manager - Barrie Kia
$100K *
The Assistant Service Manager at Barrie Kia is responsible for overseeing the daily operations of the Automotive Service department, ensuring exceptional customer service and team performance. This ro...
Reposted 6 days ago
Manager, Crew Productivity & Process Improvement
$90K - $120K *
Empower operational excellence as you enhance crew performance through strategic analysis and AI-driven solutions. Collaborate across departments to streamline processes, improve efficiency, and lead...
Reposted 2 weeks ago
$75K - $105K *
Help us enhance customer experiences by leading a remote support team. You'll drive performance, manage escalations, and implement process improvements while cultivating a strong team culture. Join us...
6 days ago
$75K - $105K *
Manage and lead a customer support team, driving operational excellence, improving customer outcomes, and fostering a culture of collaboration and performance through effective escalation processes an...
6 days ago
$75K - $105K *
Unlock potential by leading a remote Customer Support team, driving performance, setting standards, and enhancing customer satisfaction through effective escalation management and cross-functional col...
6 days ago
$90K - $120K *
Transform the forest products market by leading sales growth initiatives, developing high-performing teams, and enhancing supplier strategies to drive operational excellence and customer engagement ac...
2 weeks ago
Senior Manager, Self-Service Channels
$100K - $130K *
Transform digital customer engagement by leading self-service strategy, ensuring seamless experiences across channels like IVR, web, and mobile. Drive measurable outcomes and enhance customer satisfac...
1 week ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.