Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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1
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$77K - $104K *

Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$75K - $187K *

Lead project operations by managing timelines, budgets, and resources. Collaborate with cross-functional teams to ensure project success and compliance with standards, while delivering high-quality re...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $187K *

Lead the charge in managing project operations, ensuring compliance with standards while driving timelines, financial reporting, and problem resolution for cross-functional teams to achieve success...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$140K *

Empower the Revenue Management team to boost growth through strategic pricing and promotional initiatives. Utilize analytics for trade optimization, collaborating across Sales and Marketing to identif...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$140K *

Empower revenue growth by leading pricing strategy, analyzing data, and driving cross-functional collaboration. Shape initiatives that enhance promotional effectiveness, optimize trade investments, an...

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$117K - $234K *

Lead the charge in defining and executing a global e-commerce product strategy, driving cross-functional collaboration and delivering innovative digital customer experiences while managing complex pro...

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$117K - $234K *

Pioneer our global e-commerce strategy! Lead cross-functional teams to define and execute product roadmaps, driving innovation and delivering exceptional digital customer experiences while ensuring op...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$117K - $234K *

Accelerate progress at a leading organization by defining and guiding the global e-commerce strategy. In this impactful role, you will collaborate across teams to optimize product delivery and enhance...

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$113K - $128K *

Join our dynamic team to deliver exceptional on-site technical support in automotive coatings, ensuring product performance and customer satisfaction while fostering valuable client relationships in a...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $95K *

Develop operational excellence by supporting district managers in overseeing culinary facilities. Engage with teams to ensure quality service while traveling (up to 75%). Leverage your foodservice exp...

Yesterday

  •   5 - 7 years exp.  •   Food & Beverages

$61K - $99K *

Take ownership of business administration functions, ensuring compliance, supporting market leaders, and enhancing team performance through effective communication and training efforts...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

$61K - $99K *

Unlock potential by managing business administration and service functions within the Wealth team. Collaborate with leadership on compliance, onboarding, and operational excellence to drive performanc...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

$61K - $99K *

Partner with us to manage and execute business services for wealth markets, ensuring compliance, efficient administration, and effective support for staff to enhance client service and operational exc...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

$61K - $99K *

Transform local operations by overseeing business administration and service functions while ensuring compliance with standards. Collaborate with leaders to enhance team performance and support onboar...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

$61K - $99K *

Empower business operations by managing service functions, compliance, and team coordination. Drive support for training and onboarding while enhancing client service and executing initiatives for sea...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

$61K - $99K *

Oversee business administration within the Wealth market, ensuring effective communication, compliance, and support for the sales team, while managing onboarding and performance reporting to enhance o...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Business Services

$61K - $99K *

Engage in strategic business administration, ensuring compliance and superior execution of service functions. Collaborate with teams to enhance onboarding, manage performance reporting, and promote op...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$85K - $120K *

Empower the team in achieving financial success and delivering exemplary customer service. As a leader, you'll drive store operations, motivate employees, and enhance the customer experience, all whil...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$61K - $99K *

Join a team that's dedicated to enhancing business services and compliance. As a key player, you'll support Wealth Market Leaders, oversee administration functions, and ensure optimal onboarding and t...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$75K - $95K *

Engage with a dynamic team to enhance client relationships and operational excellence. Drive a customer-focused culture, ensuring compliance with regulations while leading high-quality service executi...

Mississauga, ONIn-Person

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $150K *

Partner with us to enhance service operations, lead team development, and exceed customer satisfaction goals in a dynamic automotive environment. Drive performance and foster relationships to ensure f...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Lead the charge in enhancing customer satisfaction and retention by nurturing key client relationships, developing tailored success plans, and driving revenue growth. Shape winning strategies while co...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Unlock potential by leading a high-performing team in service excellence, driving operational metrics, and fostering growth through collaboration and partnership within the HVAC sector...

Sarnia, ONIn-Person

1 month ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $120K *

Drive excellence in multi-site dining operations, influencing client partnerships and leading teams committed to top-tier culinary and service standards, while elevating workplace experiences in a dyn...

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$117K - $161K *

Accelerate progress at driving sales strategies, managing personnel, and achieving goals through effective training, forecasting, and market analysis in a dynamic environment focused on growth and cus...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.