Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$97K - $148K *

Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $165K *

Manage client relationships and service delivery for Oracle managed services. Drive governance, enhance client satisfaction, and oversee performance metrics while acting as the strategic liaison betwe...

Montreal, QCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $100K *

Transform your career by leading a dynamic fragrance team, delivering exceptional customer experiences, and driving store performance in a vibrant retail environment focused on luxury and personal con...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$115K - $130K *

Oversee customer operations by leading multiple teams in service and order management, aligning strategies with business goals, and improving customer satisfaction and retention through effective lead...

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$200K - $280K *

Drive customer experience initiatives for a complex commuter rail system. Lead operations, communicate effectively during service disruptions, resolve complaints, and ensure high-quality service stand...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$100K - $110K *

Help us drive client success and relationship management by acting as the main point of contact for C-suite executives at complex organizations. Leverage your strategic insight to maximize revenue gro...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $95K *

Shape the future of membership growth by identifying opportunities, building relationships, and implementing sales strategies that enhance the club's revenue and community presence while ensuring memb...

5 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$90K - $110K *

Empower your career by leading a dynamic team focused on B2B telecom sales. Drive strategies for SMB and Enterprise clients while cultivating key relationships. Elevate your impact through effective c...

1 month ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$138K - $208K *

Drive operational excellence by managing multiple units to ensure efficiency and performance. Set strategic objectives, allocate resources wisely, and foster a collaborative environment that upholds q...

Yesterday

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Lead the growth of medium-to-large Public Sector accounts, driving technology sales across various domains. Collaborate with partners to deliver solutions that align with customer goals while managing...

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Optimize revenue growth by managing key Public Sector SLED accounts. Build strong partnerships, drive complex sales cycles across technology solutions, and achieve strategic objectives while ensuring...

Yesterday

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Shape the future of public sector technology sales by managing and growing strategic accounts, leveraging deep relationships and consultative solutions to achieve significant revenue and customer sati...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Unlock potential by leading Major Account growth in Public Sector SLED markets. Expand key relationships, drive technology solutions, and collaborate with partners to achieve business objectives acros...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Optimize your career by driving growth and managing key accounts in the Public Sector SLED market. Engage with executive leaders, identify opportunities, and deliver integrated technology solutions wh...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Join a team that's focused on driving growth through strategic relationships. Engage with medium-to-large government and education clients to deliver complex technology solutions, fostering strong par...

4 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Lead strategic category management initiatives to drive growth, enhance customer satisfaction, and optimize product strategies. Collaborate with cross-functional teams and mentor category analysts for...

Reposted 1 month ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $140K *

Lead a high-performing team focused on revenue growth and exceptional customer experience. Drive training, coaching, and operational excellence to achieve sales goals and foster a culture of accountab...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Empower your career by leading strategic initiatives that drive operational excellence. Collaborate with cross-functional teams, manage priorities, and ensure successful execution of high-impact proje...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$70K - $120K *

Lead day-to-day operations of the service center, ensuring high customer satisfaction, profitability, and team effectiveness while managing performance metrics and P&L accountability in a dynamic envi...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$180K - $225K *

Inspire excellence by leading the service team to optimize performance and customer satisfaction, implementing efficient processes, and fostering collaboration across departments. Drive improvement th...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Help us manage the Privacy Program by leading project initiatives, enhancing operational efficiency, and ensuring compliance with privacy regulations while collaborating with IT and key stakeholders o...

4 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $95K *

Shape the future of customer operations by leading a dynamic team, managing complex hierarchies, and driving process improvements to enhance data accuracy and operational efficiency within a fast-grow...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $135K *

Transform operations by fostering safety, quality, and continuous improvement. Lead teams to achieve excellence through accountability and collaboration, ensuring high-quality products and a sustainab...

Langley, BCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $95K *

Join a high-energy dealership as a proactive leader to develop sales strategies, mentor staff, and drive customer engagement. Leverage your experience in the automotive industry to exceed sales goals...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Lead the ISO 9001:2015 Quality Management System, driving quality improvements across manufacturing while collaborating with teams and managing audits to ensure compliance and enhance overall product...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.