Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.
Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.
Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.
Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.
Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.
$70K - $101K *
Transform client relationships by ensuring exceptional value delivery, driving engagement, and facilitating strategic decision-making to enhance satisfaction and retention across diverse industries...
Reposted 1 week ago
$95K - $115K *
Drive the design and execution of data-driven CRM strategies for loyalty communications, ensuring accuracy and alignment across digital platforms. Collaborate with cross-functional teams to enhance me...
Today
$88K - $105K *
Drive client success by building relationships, understanding needs, and maximizing value from services. Engage with diverse clients to ensure satisfaction, retention, and growth through tailored supp...
Reposted 1 week ago
$99K - $121K *
Grow your career with strategic oversight in portfolio management, ensuring resource allocation, budget accuracy, and governance across multiple projects while driving PMO process improvements and col...
Reposted yesterday
Manager, Customer Success Management
$125K - $155K *
Join a team that's dedicated to enhancing customer success by leading a high-performing group of CSMs. Drive measurable value across a diverse portfolio, ensuring operational excellence and fostering...
3 weeks ago
Customer Experience Manager, Enterprise
$90K - $99K *
Champion customer success by managing enterprise accounts, driving product adoption, and fostering long-term relationships. Collaborate with cross-functional teams to deliver a value-driven experience...
1 week ago
Senior Operations Manager - Janitorial & Floor Care Operations
$80K - $95K *
Lead the charge in operational excellence, guiding a large janitorial team in delivering quality services while enhancing efficiency and building strong client partnerships through hands-on leadership...
Reposted 1 week ago
$106K - $132K *
Grow your career with a dynamic role overseeing global accounts, ensuring client satisfaction, and driving operational excellence. Collaborate with sales and management teams to enhance service delive...
Reposted yesterday
$85K - $90K *
Lead operational excellence by managing distribution and transportation activities, optimizing performance, and fostering a high-performing team. Drive continuous improvement while ensuring compliance...
2 weeks ago
$84K - $126K *
Drive operational excellence by leading teams in a dynamic logistics environment. Foster growth, enhance performance, and ensure safety and quality standards are met while achieving production goals a...
1 week ago
$84K - $126K *
Shape the future of logistics operations by leading teams, enhancing performance, and fostering a culture of growth and safety. Drive operational excellence while developing associates and ensuring co...
1 week ago
Sr. Section Manager - Customer Service
$88K - $154K *
Join a dynamic team as you lead customer fulfillment and operational support, driving continuous improvement in order management, billing, and inventory processes while ensuring exceptional service de...
Today
$81K - $121K *
Lead a dedicated service team to ensure safe, efficient execution of water treatment operations, aligning with customer commitments while fostering strong relationships and maintaining compliance with...
2 weeks ago
Senior Manager, Customer Support - CLS Scientific
$120K - $150K *
Unlock your leadership potential by guiding a dynamic support team to enhance customer satisfaction and operational excellence. Drive continuous improvement through data insights while fostering a cul...
1 week ago
Senior Manager, Customer Support - CLS Scientific
$120K - $150K *
Unlock your leadership potential by guiding a dynamic support team to enhance customer satisfaction and operational excellence. Drive continuous improvement through data analysis and foster a culture...
1 week ago
$131K - $167K *
Shape the future of customer care by leading supply chain initiatives, optimizing logistics, and enhancing service delivery. Collaborate with cross-functional teams to meet customer expectations and d...
1 week ago
$80K - $95K *
Elevate operational excellence by leading a district managing $12-30M+ in revenue. Drive growth, productivity, and employee engagement while ensuring client satisfaction and financial performance acro...
Reposted yesterday
Manager Consumer Sales and Retention, ICG
$80K - $95K *
Shape the future of online sales and customer experience by leading a dynamic Sales Chat team. Drive performance through coaching, analytics, and innovative solutions while collaborating across depart...
Reposted 1 week ago
$171K - $230K *
Shape the future of product management by leading a team focused on emerging technologies, driving operational efficiencies, and enhancing guest experiences through innovative solutions and strategic...
2 weeks ago
$163K - $219K *
Champion innovative product management by leading a dynamic team focused on emerging technologies, driving operational efficiencies, and enhancing guest experiences through strategic roadmap developme...
2 weeks ago
$80K - $95K *
Elevate operational efficiency by guiding Field Engineering teams across locations, resolving complex issues, and ensuring seamless support for hardware and software upgrades while managing resources...
Yesterday
$80K - $95K *
Lead the charge in providing strategic direction and support across multiple locations, ensuring effective problem resolution and resource allocation while enhancing client and team collaboration...
Yesterday
$126K - $176K *
Champion operational excellence by managing business services, finances, and human resources. Provide strategic support to senior leadership, ensuring effective delivery of organizational goals while...
1 week ago
$90K - $110K *
Lead the charge in optimizing operations across HVAC, electrical, and plumbing sectors. Drive growth, enhance customer satisfaction, and manage P&L while fostering a high-performance culture through e...
Reposted today
$80K - $95K *
Lead the charge in driving profitable sales by managing talent, operations, and customer experience across multiple stores. Foster a culture of development and accountability to maximize performance a...
1 week ago
What does a Customer Service Manager do?
A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.
What qualifications are commonly required for Customer Service Manager jobs?
Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.
How much do Customer Service Manager jobs on Ladders pay?
Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.
Where do Customer Service Managers work?
Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.
How can I find Customer Service Manager jobs on Ladders?
Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.