Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$86K - $129K *

Optimize client relationships by providing strategic account management and advanced customer service solutions, ensuring seamless operations for large accounts and exceeding client expectations throu...

Today

  •   Less than 5 years exp.  •   Business Services

$136K - $170K *

Drive the creation and leadership of a high-performing Account Management team, enhancing dealer partner engagements and outcomes while fostering growth and collaboration across the organization...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$64K - $96K *

Champion a high-performing administrative team, enhancing operational efficiency through effective leadership, collaboration, and innovative problem-solving to meet organizational goals and support ex...

3 days ago

  •   Less than 5 years exp.  •   Transportation

$160K - $195K *

Elevate the customer experience through strategic partnership and advocacy. Drive adoption, deepen engagement, and maintain executive relationships to ensure measurable value and retention for a portf...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$100K - $150K *

Join a leading automotive dealership to enhance customer financing experiences while adhering to industry regulations. Drive exceptional service and build professional relationships to ensure successf...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Optimize product delivery and foster relationships with stakeholders to ensure software solutions align with business goals. Drive market analysis, prioritize product backlogs, and lead development te...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $170K *

Lead the charge in managing Record Remediation and PrivateLink Update initiatives by overseeing cross-functional teams, driving project delivery, and ensuring operational stability through effective i...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Join a team that's dedicated to enhancing customer experiences by identifying upgrade opportunities within a high-volume service department. Drive sales initiatives and optimize cross-department colla...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Lead the charge in optimizing operations within a dynamic apparel distribution center. Oversee fulfillment processes, drive continuous improvement, and collaborate cross-functionally to achieve excell...

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$60K - $105K *

Empower growth in a dynamic environment by participating in a structured training program to develop your leadership skills, enabling you to effectively manage operations and lead high-performing team...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$65K - $114K *

Lead the way as you develop into a Front-Line Manager, empowering teams in Service Operations through structured training, teamwork, and efficient operational processes to drive success and performanc...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$60K - $105K *

Grow your leadership skills as you oversee a structured training program, preparing to manage diverse teams and operational processes in a fast-paced environment focused on efficiency and compliance...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$60K - $105K *

Take ownership of a structured training program, leading operational processes and building high-performing teams. Prepare for management roles in Service Operations while upholding overall efficiency...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$200K - $300K *

Lead and inspire a high-performing automotive service team, driving operational excellence and customer satisfaction. Cultivate a culture of accountability while overseeing department performance and...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $125K *

Partner with us to shape a global information management strategy that enhances data accessibility and governance, enabling seamless collaboration across diverse business functions for analytics and f...

Scarborough, ONIn-Person

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$114K - $190K *

Unlock efficient quality management by leading a global team driving customer satisfaction and compliance through effective complaint handling, post-market surveillance, and continuous improvement ini...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $108K *

Champion sales growth by leading cross-functional teams and optimizing pipelines. Drive restaurant acquisition and establish strong relationships to enhance performance and customer experience. Bring...

1 month ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$100K - $120K *

Drive customer account lifecycle management by overseeing setup and issue resolution, partnering across functions to enhance performance and engagement, while utilizing metrics for continuous improvem...

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$106K - $133K *

Join a team that leads field technician operations, ensuring efficient service delivery and customer satisfaction while driving growth and performance across multiple service units. Inspire and develo...

4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Join our team to drive strategic category direction enhancing sales and market share. Collaborate cross-functionally to optimize procurement and marketing programs while maintaining high standards of...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Help us optimize operational efficiency by managing logistics, client interactions, and program execution to enhance overall success and sustainability for our dynamic technical operations team...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Lead the charge in optimizing operations and enhancing client relationships by streamlining program delivery, implementing strategic initiatives, and fostering collaboration among cross-functional tea...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$85K - $90K *

Lead the charge in optimizing partner ecommerce websites, enhancing user experiences, and driving revenue growth through data-driven strategies and effective collaboration across teams and stakeholder...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Transform operations by managing freight service centers, analyzing performance data, and enhancing service quality while collaborating with teams and overseeing staff to achieve excellence...

Yesterday

  •   Less than 5 years exp.  •   Transportation

$90K - $110K *

Take ownership of the order management cycle, leading a team to ensure efficient processing of complex orders while driving client satisfaction and cross-functional collaboration in a fast-paced envir...

Concord, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.