Director, Customer Experience Jobs in San Jose, CA

Lead the charge in transforming customer experience through strategic oversight of service operations, member engagement, and data management. Develop initiatives to enhance satisfaction, performance...

Lead the CX Strategy team to enhance customer journeys, improve retention, and drive strategic initiatives across Customer Success, Renewals, and Professional Services in a dynamic, cross-functional e...

Shape the future of customer experience by leading global support and engagement initiatives. Drive operational excellence and innovation in a digital-first environment while fostering a collaborative...

Drive innovative product experiences that enhance user growth and revenue. Lead a talented design team to architect seamless workflows, integrating AI tools while ensuring designs are user-centric, ac...

Drive innovation as a leader in Post Sales and Customer Experience technology, shaping strategy and guiding a high-performing team to optimize systems for CX excellence and operational efficiency, lev...

Take ownership of driving sales and strategic partnerships to grow revenue through innovative Salesforce solutions. Collaborate with cross-functional teams to identify opportunities, nurture relations...

Unlock potential by leading a transformative strategy for customer experience, optimizing operations through innovation, and collaborating across teams to enhance user engagement and satisfaction at s...

Drive customer experience transformation by defining strong strategies and scaling operations to enhance experiences for consumers, Dashers, and diverse marketplace interactions...

Lead transformational initiatives in financial services, leveraging AI and modern banking expertise to drive digital change. Collaborate across teams while adhering to regulatory standards, ensuring e...

Champion the creation of impactful brand and marketing strategies that drive growth and engagement. Lead a high-performing team to deliver innovative campaigns using data-driven insights to enhance me...

Transform the landscape of product delivery in government, leading a dynamic team of Product and Delivery Managers to enhance public service efficacy through innovative practices and capacity building...

Drive data-inspired insights to enhance product strategy and customer experiences. Lead a cross-functional team, influencing business decisions through analytics while fostering a culture of innovatio...

Elevate your career by driving revenue growth and client relationships in the programmatic advertising space. As a strategic leader, you'll shape sales strategies, foster partnerships, and lead impact...

Lead the charge in optimizing service delivery operations to meet growth goals while ensuring speed, safety, and quality in field service execution for an expanding organization...

Lead the charge in client experience by harnessing strategic partnerships and operational excellence. Drive business growth, foster team collaboration, and cultivate executive relationships for optima...

Unlock potential by leading strategic operations in process improvement and customer service. Oversee cross-departmental initiatives, streamline workflows, and enhance service delivery while fostering...

Join a fast-growing organization to shape the customer experience strategy, drive CX excellence through team leadership, and enhance support systems for millions of small businesses by leveraging AI a...

Lead the charge in optimizing post-enrollment client experiences, ensuring quality and impact through strategic oversight and process enhancement across coaching and fulfillment teams as the organizat...

Join our dynamic team to enhance the customer journey by improving support operations, optimizing processes, and translating customer insights into actionable strategies for better experiences with ou...

Shape the future of customer experience by leading product innovation for AI-driven support systems. Oversee a dynamic team to enhance satisfaction and efficiency, and create proactive engagement stra...

Transform the B2B product marketing landscape by leading strategic initiatives, enhancing market positioning, and driving revenue growth through innovative programs and stakeholder collaboration acros...

Innovate by driving a unified design and user experience strategy across healthcare technology, enhancing product usability, alignment with customer needs, and leveraging AI-proficient design methodol...

Elevate customer advocacy by combining storytelling with strategic insights to drive pipeline acceleration and business value. Inspire a high-performing team while fostering strong relationships acros...

Champion PRISM's content intelligence engine by architecting B2B systems, integrating financial workflows, and governing user interfaces to redefine commercial decision-making in film, TV, and streami...

Shape the future of Customer Success by leading an AI-first strategy, driving outcomes for Commercial and Enterprise merchants while architecting an innovative CS organization focused on automation an...