Director, Customer Experience Jobs in Richardson, TX

Lead the CX Strategy team to enhance customer journeys, improve retention, and drive strategic initiatives across Customer Success, Renewals, and Professional Services in a dynamic, cross-functional e...

Lead a high-performing design team to enhance the Advisor experience across platforms. Collaborate with cross-functional partners to establish a cohesive strategy optimizing user interactions while fo...

Lead innovative design efforts, shaping cohesive user experiences across platforms by guiding a talented team. Collaborate with diverse stakeholders to craft strategies that transform the Advisor ecos...

Shape the future of customer experience by leading global support and engagement initiatives. Drive operational excellence and innovation in a digital-first environment while fostering a collaborative...

Take ownership of driving sales and strategic partnerships to grow revenue through innovative Salesforce solutions. Collaborate with cross-functional teams to identify opportunities, nurture relations...

Unlock potential by driving global operational excellence and enhancing customer relationships for major hyperscale accounts. Collaborate across teams to deliver exceptional service and influence stra...

Lead transformational initiatives in financial services, leveraging AI and modern banking expertise to drive digital change. Collaborate across teams while adhering to regulatory standards, ensuring e...

Champion the creation of impactful brand and marketing strategies that drive growth and engagement. Lead a high-performing team to deliver innovative campaigns using data-driven insights to enhance me...

Manage enterprise client relationships, driving revenue growth and enhancing leadership across teams. Partner with teams to ensure client satisfaction and support strategic initiatives that elevate ac...

Lead the customer solutions center, optimizing operations and fostering relationships to drive success. Ensure seamless communication, enhance customer satisfaction, and implement strategic initiative...

Transform the landscape of product delivery in government, leading a dynamic team of Product and Delivery Managers to enhance public service efficacy through innovative practices and capacity building...

Drive data-inspired insights to enhance product strategy and customer experiences. Lead a cross-functional team, influencing business decisions through analytics while fostering a culture of innovatio...

Lead and optimize the client journey by overseeing sales, marketing, and service teams. Drive accountability and implement existing systems to enhance client retention, loyalty, and overall business g...

Elevate your career by driving revenue growth and client relationships in the programmatic advertising space. As a strategic leader, you'll shape sales strategies, foster partnerships, and lead impact...

Lead the charge in optimizing service delivery operations to meet growth goals while ensuring speed, safety, and quality in field service execution for an expanding organization...

Lead the charge in client experience by harnessing strategic partnerships and operational excellence. Drive business growth, foster team collaboration, and cultivate executive relationships for optima...

Develop and lead tiered HR Shared Services, ensuring quality support, compliance, and efficient service delivery across the employee lifecycle while enhancing employee experience through data-driven s...

Shape the future of digital media strategy by leading client relationships and team operations. Drive growth through innovative solutions, leveraging extensive multi-channel experience while fostering...

Unlock potential by leading strategic operations in process improvement and customer service. Oversee cross-departmental initiatives, streamline workflows, and enhance service delivery while fostering...

Join our dynamic team to enhance the customer journey by improving support operations, optimizing processes, and translating customer insights into actionable strategies for better experiences with ou...

Drive consumer insights initiatives that shape strategic decisions, enhance product experiences, and foster a culture of data-driven growth. Collaborate with cross-functional teams to ensure insights...

Transform the B2B product marketing landscape by leading strategic initiatives, enhancing market positioning, and driving revenue growth through innovative programs and stakeholder collaboration acros...

Innovate by driving a unified design and user experience strategy across healthcare technology, enhancing product usability, alignment with customer needs, and leveraging AI-proficient design methodol...

Champion PRISM's content intelligence engine by architecting B2B systems, integrating financial workflows, and governing user interfaces to redefine commercial decision-making in film, TV, and streami...

Join a high-impact marketing leadership role where you'll own brand, demand generation, and product marketing strategies. Collaborate with cross-functional teams to drive pipeline growth and position...