Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$85K - $90K *

Lead and oversee clinical operations, ensuring high-quality service delivery and compliance. Foster a collaborative culture while managing staff performance, recruitment, and operational efficiency to...

Ottawa, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$88K - $105K *

Transform client relationships by driving success outcomes and maximizing value. Oversee contract management and growth opportunities while leveraging ITIL expertise and business acumen to enhance cus...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$93K - $123K *

Champion operational excellence by leading the Capital Markets Operations team, ensuring compliance and efficiency while fostering team development and driving continuous improvement initiatives...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$93K - $123K *

Champion operational excellence by leading the Capital Markets Operations team, ensuring compliance and efficiency while fostering team development and driving continuous improvement initiatives...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in operational excellence by overseeing performance across client accounts, ensuring effective communication and high-quality execution in revenue cycle management, while mentoring tea...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $145K *

Transform business operations by owning P&L, leading teams, and driving growth. Collaborate with leadership to implement scalable processes and ensure financial performance while fostering a safety-fi...

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$120K - $145K *

Lead and optimize operations by owning P&L, driving growth, and developing teams. Collaborate with leadership to implement scalable processes and ensure financial performance while fostering a safety...

Yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$108K - $130K *

Elevate operational excellence by managing the customer service backbone, ensuring seamless Quote-to-Cash processes, and driving efficiency across Sales, Finance, and Customer Success in a fast-scalin...

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's dedicated to enhancing client experiences in retirement services. As a key contact for plan sponsors, you'll drive satisfaction and retention through proactive support, issue resolu...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Join a dynamic team as a key point of contact for retirement plan clients, providing consultative support, resolving complex issues, and driving client satisfaction through proactive service and partn...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Elevate your career by managing client relationships and retirement plan administration. Drive client satisfaction and retention through proactive service, issue resolution, and expert consultation in...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$105K - $163K *

Lead and manage client-facing teams to deliver high-quality card processing projects, ensuring successful implementations and client satisfaction through effective project management and strategic ove...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$132K - $199K *

Lead the charge in driving Professional Services sales and client success within the US Public Sector, collaborating across teams to maximize revenue, enhance client relationships, and ensure successf...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$65K - $103K *

Optimize client reporting operations by supporting onboarding and maintenance of investment accounts. Collaborate with teams to enhance processes and ensure compliance, driving timely execution and fo...

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$160K - $187K *

Elevate business-facing support for finance applications by automating manual tasks, enhancing data quality, and expanding self-service capabilities. Collaborate with cross-functional teams to identif...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$73K - $212K *

Lead transformative technology initiatives by guiding multidisciplinary teams, translating business needs into actionable strategies, and mentoring junior staff to enhance their skills while driving i...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$73K - $212K *

Lead transformative technology initiatives, guiding teams to align business needs with actionable strategies while mentoring junior staff to enhance their skills and drive innovation for improved clie...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$73K - $212K *

Transform your career by leading innovative product management initiatives. Oversee multidisciplinary teams, drive technology projects, and mentor junior staff to enhance client experiences and contri...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$73K - $212K *

Champion transformative technology initiatives by leading multidisciplinary teams, translating business needs into actionable strategies, and mentoring junior staff to enhance their skills while drivi...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$73K - $212K *

Transform technology initiatives by overseeing multidisciplinary teams, guiding product management, and mentoring junior staff to enhance client experiences and drive innovation across all product lif...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$73K - $212K *

Lead transformative technology initiatives, guiding teams to align business needs with innovative strategies while mentoring junior staff to enhance their skills and drive client success throughout th...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$73K - $212K *

Shape transformative technology initiatives by leading multidisciplinary teams, translating business needs into actionable strategies, and mentoring junior staff to enhance their skills while driving...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$73K - $212K *

Unlock potential by leading transformative technology initiatives, guiding multidisciplinary teams, and mentoring junior staff to enhance client experiences while driving innovation and aligning busin...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$73K - $212K *

Transform technology initiatives by leading multidisciplinary teams, aligning business needs with strategies, and mentoring junior staff to enhance their skills. Drive innovation to improve client exp...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$73K - $212K *

Join a dynamic team to lead transformative technology initiatives, guiding multidisciplinary groups to align business needs with innovative strategies while mentoring junior staff and enhancing client...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.