Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$100K - $120K *

Shape the operational experience for enterprise clients by proactively managing immigration processes, coordinating across teams, and driving efficiency improvements that impact hundreds of clients an...

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $95K *

Join us to lead a dynamic team in optimizing revenue cycle operations for multiple clients. Drive continuous improvement and ensure client satisfaction while managing performance metrics and fostering...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Deliver exceptional loan operations leadership by overseeing mortgage, consumer, and commercial lending processes. Ensure compliance, accuracy, and efficiency while fostering team development and main...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $160K *

Join a team that's redefining client operations by streamlining processes, enhancing communication, and optimizing administrative workflows, allowing legal professionals to focus on delivering excepti...

Reposted today

  •   5 - 7 years exp.  •   Legal & Accounting

$160K - $175K *

Join a team that's dedicated to enhancing client relationships in the BFS sector. Drive account growth, manage P&L, and collaborate with delivery teams to ensure client satisfaction and successful pro...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Champion digital engagement by leading customer success initiatives. Manage a team to design scalable, tech-enabled strategies that enhance customer satisfaction, retention, and lifetime value through...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$160K - $175K *

Lead a team that drives client relationships in the BFS sector, managing P&L and enhancing client satisfaction. Collaborate with stakeholders to co-create solutions and ensure successful project deliv...

Today

  •   8 - 10 years exp.  •   Information Technology

$93K - $163K *

Shape the future of client operations by leading warranty programs, ensuring service excellence, and driving continuous improvement. Oversee team performance, financial results, and client satisfactio...

Reposted yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$93K - $163K *

Transform client operations by leading warranty program initiatives, ensuring service excellence, financial performance, and team development. Drive strategic growth and operational efficiency while f...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$125K - $150K *

Unlock potential by leading strategic client engagement, driving account growth, and fostering long-term partnerships in a dynamic global environment. Collaborate with cross-functional teams to enhanc...

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$125K - $150K *

Shape the future of client engagement by leading strategic account growth, enhancing partnerships, and driving sales effectiveness in a dynamic global environment. Collaborate with cross-functional te...

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$100K - $120K *

Elevate your career by leading marketing operations, optimizing processes, and driving growth through data analysis. Collaborate with cross-functional teams to enhance performance and ensure effective...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Manage client relationships in embedded banking, ensuring partner success while balancing regulatory compliance, risk management, and operational execution in a dynamic environment...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Drive client operations excellence by leading teams, enhancing service delivery, and collaborating across functions to improve efficiencies and client satisfaction. Foster a culture of continuous impr...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$135K - $160K *

Lead client service and operational support for a diverse client portfolio, enhancing client experience through strategic initiatives and cross-functional collaboration while ensuring compliance and o...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $114K *

Lead the charge in optimizing Transfer Agency operations, ensuring compliance and client satisfaction while providing strategic guidance and fostering team development in a dynamic environment...

Toronto, ONIn-Person

Reposted 3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Elevate compliance standards by ensuring adherence to gaming regulations and enhancing internal controls for live dealer operations, collaborating with cross-functional teams to optimize processes and...

Yesterday

  •   Less than 5 years exp.  •   Consumer Technology

$65K - $116K *

Drive exceptional client experiences by leading delivery operations, managing relationships, and leveraging analytics to identify service gaps. Collaborate cross-functionally to ensure seamless execut...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $160K *

Join us to enhance product delivery by optimizing management processes, coaching teams, and establishing metrics across the product lifecycle. Collaborate with cross-functional stakeholders to drive t...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$120K - $160K *

Pioneer scalable product delivery by enhancing management processes, coaching teams, and establishing metrics. Collaborate with cross-functional stakeholders to improve execution transparency and driv...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$120K - $160K *

Drive product excellence by optimizing management processes, enhancing collaboration across teams, and establishing metrics for success. Lead initiatives that ensure seamless product delivery and fost...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$120K - $160K *

Unlock potential by enhancing product delivery through effective management processes, coaching teams, and establishing metrics. Collaborate with cross-functional stakeholders to drive transparency an...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$120K - $160K *

Optimize product delivery by enhancing management processes, coaching teams, and establishing metrics. Collaborate with cross-functional stakeholders to improve execution transparency and outcomes thr...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$120K - $160K *

Shape product delivery by enhancing management processes, coaching teams, and establishing metrics. Collaborate with cross-functional stakeholders to improve execution transparency and outcomes throug...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$120K - $160K *

Unlock potential by leading product operations to enhance delivery processes, coach teams, and establish metrics. Collaborate with cross-functional stakeholders to drive product success and ensure sea...

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.