Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$80K - $95K *
Join a dynamic team to analyze data and create dashboards that enhance facility maintenance operations, driving performance improvements and ensuring data accuracy for informed decision-making...
3 weeks ago
Business Information Analyst Senior
$77K - $116K *
Drive impactful data analysis and reporting for Medicaid programs, transforming complex datasets into actionable insights. Collaborate with stakeholders to enhance business performance and ensure regu...
Yesterday
Business Information Analyst Senior
$77K - $116K *
Analyze complex business data and develop actionable reports to support Medicaid programs. Collaborate with stakeholders to ensure compliance and optimize performance metrics while mentoring junior te...
Yesterday
Business Information Analyst Senior
$77K - $116K *
Engage in analyzing complex business data to develop actionable reports and recommendations. Collaborate with stakeholders to support Medicaid programs, ensuring compliance and performance tracking th...
Yesterday
Business Information Analyst Senior
$77K - $116K *
Contribute to data-driven decision-making by analyzing complex business data, developing reports, and providing actionable insights to support Medicaid programs and regulatory compliance while mentori...
Yesterday
Business Information Analyst Senior
$77K - $116K *
Optimize business performance by analyzing complex data, developing reports, and providing actionable insights to support Medicaid programs. Collaborate with stakeholders to ensure regulatory complian...
Yesterday
Business Information Analyst Senior
$77K - $116K *
Unlock potential by analyzing complex business data to drive actionable insights and support Medicaid programs. Collaborate with stakeholders to develop reports and recommendations that enhance perfor...
Yesterday
Business Information Analyst Senior
$77K - $116K *
Elevate your career by analyzing complex business data and developing actionable insights to support Medicaid programs. Collaborate with stakeholders to create reports, identify trends, and ensure reg...
Yesterday
Business Information Analyst Senior
$77K - $116K *
Drive data analysis and reporting for Medicaid programs, providing actionable insights and regulatory compliance support. Collaborate with stakeholders to enhance business performance through advanced...
Yesterday
$80K - $85K *
Join a dynamic team to support and enhance global IP network services, ensuring stability and availability for Financial Markets. Collaborate with engineers and customers to resolve complex issues and...
3 days ago
$94K - $151K *
Drive your career by collaborating across teams to assess and improve security measures. Identify risks and gaps, document findings, and translate requirements into actionable tasks while ensuring com...
Reposted 3 weeks ago
$94K - $151K *
Champion security excellence by assessing risks, implementing solutions, and collaborating across teams to safeguard technology environments and enhance compliance with security standards...
Reposted 3 weeks ago
$94K - $151K *
Join a team that's dedicated to enhancing organizational security through collaboration across multiple domains. Assess risks, document findings, and guide stakeholders in implementing effective remed...
Reposted 3 weeks ago
$94K - $151K *
Join a dynamic team to assess and enhance security across systems and processes. Collaborate with engineering and cross-functional teams to identify risks and develop actionable solutions that ensure...
Reposted 3 weeks ago
$84K - $141K *
Join a team that's committed to enhancing Equity and Fixed Income trading through production support. Thrive in a fast-paced environment by problem-solving and collaborating with business stakeholders...
4 weeks ago
$80K - $95K *
Engineer innovative IT solutions by managing system configurations, evaluating current technologies, and planning upgrades to enhance performance and scalability. Collaborate with teams to ensure syst...
3 weeks ago
Enterprise Tier 2 Service Ops & Data Analyst
$95K - $135K *
Optimize the procurement and eBusiness ecosystem by analyzing data, identifying trends, and providing actionable insights to enhance service delivery and operational efficiency across the Department o...
3 weeks ago
Service Delivery Center, Senior Mainframe Engineer
$67K - $136K *
Lead the charge in delivering high-volume mainframe solutions, collaborating with teams to design, build, and support critical applications. This role demands flexibility and technical expertise to na...
2 days ago
Systems Administrator 2 (NHK - 011)
$80K - $95K *
Join a team that's redefining high-performance computing through innovative Linux solutions. Leverage your expertise in system configuration, networking, and troubleshooting to enhance cutting-edge te...
1 week ago
$95K - $115K *
Partner with us to enhance IT support and vendor management, ensuring compliance and operational excellence. Leverage your expertise to drive process improvements and deliver exceptional service to ou...
Yesterday
$89K - $111K *
Collaborate with cross-functional teams to enhance operational technology systems, translating business needs into technical requirements while ensuring reliable application performance and user suppo...
2 weeks ago
Clinical Application Specialist II
$80K - $95K *
Join a team that's dedicated to enhancing healthcare technology solutions. Leverage your expertise in clinical applications to provide high-quality support, collaborate across departments, and drive i...
5 days ago
$138K - $235K *
Manage long-term customer engagements by delivering premium SAP services, analyzing needs, and driving innovation. Collaborate with teams to define goals, performance metrics, and service plans, ensur...
1 week ago
Lead Specialist, Agile Business Analyst
$120K - $140K *
Drive transformative workflow design and process innovation, collaborating across teams to eliminate inefficiencies and implement AI-native solutions that enhance speed and quality in product delivery...
1 week ago
$80K - $95K *
Transform identity and access management by executing daily operations, supporting AI tooling, and managing SaaS vendor administration. This role offers hands-on experience and a clear growth path tow...
2 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.