Application Support Analyst Jobs

Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.

What Application Support Analysts Do

Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.

Skills and Qualifications

Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.

Career Opportunities

Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.

Find Application Support Analyst Jobs on Ladders

Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.

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$75K - $100K *

Join the charge in supporting our enterprise IT environment by managing user identities, deploying applications, and troubleshooting complex issues across hybrid infrastructures. Leverage your experti...

Downers Grove, ILRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $100K *

Drive excellence by supporting our enterprise IT environment, managing user identities, and troubleshooting complex issues across hybrid systems. Collaborate with teams to ensure seamless application...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$88K - $117K *

Unlock potential by joining our dynamic technology team to provide exceptional application support, ensuring seamless service quality and client satisfaction through effective troubleshooting and coll...

Mississauga, ONIn-Person

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$88K - $117K *

Manage client application support by troubleshooting issues, ensuring service quality, and facilitating user training. Collaborate with vendors and users to enhance application performance and maintai...

Toronto, ONIn-Person

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$70K - $99K *

Drive the development and implementation of IT Service Management processes, ensuring compliance and continuous improvement. Collaborate with IT teams and stakeholders to enhance service quality and o...

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$113K - $170K *

Champion data integrity and compliance as you drive advanced analytics solutions in a high-stakes environment. Leverage your expertise in technology operations to enhance platform standards and mitiga...

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$113K - $170K *

Lead the charge in maximizing compliance and risk management within data-driven technology operations. Collaborate across teams to ensure infrastructure integrity, optimize user outcomes, and enhance...

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $98K *

Elevate student success by managing and enhancing SIS applications, ensuring accurate data flow and user access. Collaborate with teams to develop solutions that support enrollment, attendance, and gr...

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$94K - $164K *

Unlock potential by leading research and analysis to identify system impacts, dependencies, and business needs. Collaborate with stakeholders to enhance processes and deliver clear requirements in a d...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$97K - $145K *

Join the charge in supporting and maintaining Laboratory Systems, ensuring optimal configuration and functionality of Epic modules. Leverage your expertise to enhance operational efficiency and drive...

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$94K - $141K *

Engage in application support by providing technical and business solutions, enhancing system stability, and driving efficiency improvements. Collaborate with teams to ensure optimal application perfo...

Mississauga, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $110K *

Join a dynamic team as a Business Analyst, bridging technology and business strategy. Collaborate with stakeholders to transform complex requirements into actionable solutions, enhancing processes and...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $110K *

Transform business needs into actionable solutions by collaborating with cross-functional teams. Leverage your analytical skills to drive project success in a fast-paced software environment, ensuring...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $110K *

Transform business insights into actionable strategies as a Business Analyst. Collaborate with cross-functional teams to enhance processes and drive technology solutions, ensuring alignment between bu...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $110K *

Empower cross-functional teams by gathering and analyzing business requirements, translating them into actionable insights, and driving process improvements to enhance decision-making and project outc...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $110K *

Join a dynamic team as a Business Analyst, bridging technology and strategy. Leverage your analytical skills to gather requirements, improve processes, and support decision-making in a fast-paced soft...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $110K *

Empower business success by bridging needs and tech solutions. Collaborate with teams to transform complex requirements into actionable insights, driving product development and process improvements i...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $110K *

Unlock your potential as a key IT Support Engineer, blending hands-on support with engineering tasks. Drive automation, manage access, and enhance security while ensuring seamless IT operations in a d...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $90K *

Join a dynamic team as a Technology Support Analyst, providing essential tech support across software, hardware, and network services. Collaborate with local and central resources to ensure high-quali...

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$69K - $98K *

Reimagine your career as you provide Level 2 support for a large-scale enterprise network. Connect with teams, troubleshoot complex issues, and enhance operational excellence in a dynamic, 24/7 enviro...

Toronto, ONIn-Person

Reposted 6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$55K - $120K *

Unlock potential by leading critical IT operations, ensuring seamless service delivery and infrastructure management while collaborating across teams to enhance performance and compliance in a dynamic...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Oversee complex technical troubleshooting for enterprise customers, addressing escalated issues with HP commercial notebooks and desktops. Collaborate with engineering teams to ensure effective resolu...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Unlock the potential of your career as an Enterprise Applications Analyst, where you'll leverage your SAP ABAP skills to design, develop, and support SAP applications, enhancing business processes and...

Reposted yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$115K - $130K *

Join a team that's dedicated to optimizing insurance systems through SQL-driven solutions. Collaborate with stakeholders to enhance policy administration platforms and drive system improvements in a h...

5 days ago

  •   5 - 7 years exp.  •   Staffing

$88K - $105K *

Empower teams by leading innovative IT projects, enhancing system efficiency, and driving digital transformation initiatives across the organization to achieve strategic goals and improve user experie...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does an Application Support Analyst do?question toggle

    An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.

  • What skills are commonly required for Application Support Analyst jobs?question toggle

    Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.

  • Where do Application Support Analysts work?question toggle

    Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.

  • How can an Application Support Analyst advance their career?question toggle

    With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.

  • Are there Application Support Analyst jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.