Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Database Management Analyst I/II
$110K - $145K *
Join a dynamic team to provide database management and modernization support, ensuring effective data coordination and security measures. Contribute to critical functions within the PIMSS program, enh...
2 weeks ago
Senior Front Office Application Support Analyst - Fixed Income x4
$135K - $160K *
Optimize technology support for Fixed Income trading, ensuring platform stability and effective incident response. Collaborate with traders and stakeholders to enhance operational efficiency in a fast...
6 days ago
Production Support Engineering Lead (opentext)
$140K - $160K *
Lead cross-functional teams to drive technology initiatives, ensuring operational stability and project delivery. Collaborate with stakeholders to align technology solutions with business goals while...
1 week ago
$80K - $95K *
Explore the intersection of business and technology as you drive software development projects, facilitate Agile processes, and support organizational change. Collaborate with teams to deliver impactf...
3 weeks ago
$75K - $120K *
Optimize business processes by collaborating with stakeholders to gather, document, and validate healthcare requirements, while supporting agile development and enhancing user experience through effec...
Reposted 1 week ago
Core Clinical Services Application Analyst
$80K - $95K *
Shape the future of clinical application management by analyzing portfolios, optimizing service delivery, and collaborating with stakeholders to enhance patient experiences and drive organizational gr...
2 weeks ago
$80K - $106K *
Develop and oversee complex regulatory audit requirements while supporting senior management. Collaborate with teams to enhance operational strategies and ensure compliance, driving initiatives that i...
Today
$78K - $82K *
Drive innovative technological solutions to enhance public safety systems. Collaborate with teams to analyze, define, and implement hardware and software solutions that meet organizational needs and i...
2 weeks ago
Sailpoint Engineer / Information Technologist III
$88K - $105K *
Take ownership of identity and access management solutions, driving the engineering and support of SailPoint IdentityIQ. Collaborate with teams to enhance workflows, troubleshoot issues, and ensure se...
Today
$85K - $100K *
Elevate healthcare interoperability by designing and supporting MEDITECH interfaces. Collaborate with teams to enhance data exchange, improve patient care, and ensure seamless integration across syste...
3 weeks ago
Systems Data Analyst - Workday HCM
$140K - $145K *
Lead the charge in implementing and optimizing Workday HCM, collaborating with HR, Finance, and IT to enhance systems and processes across a multi-department organization while ensuring a smooth trans...
2 weeks ago
IT Business Systems Analyst III - Salesforce
$98K - $113K *
Pioneer innovative technology solutions by driving complex business analysis. Collaborate with stakeholders, shape system capabilities, and lead initiatives to optimize processes and deliver value acr...
Reposted 6 days ago
$124K - $139K *
Transform your career by resolving technical issues efficiently, ensuring adherence to SLAs, and supporting a skilled team in a dynamic 24/7 environment. Drive reliability metrics and develop framewor...
Yesterday
$80K - $95K *
Join a team that's dedicated to analyzing and optimizing banking processes. Collaborate globally to create user stories and deliver high-quality applications while mentoring peers and driving project...
2 days ago
$95K - $125K *
Champion innovative solutions as a CRM Applications Analyst, driving enhancements in Microsoft Dynamics 365 CE. Collaborate with stakeholders to optimize processes and support equipment sales and serv...
Yesterday
$95K - $125K *
Join a dynamic team as a CRM Applications Analyst, driving scalable solutions for equipment sales and service operations. Collaborate with stakeholders to enhance Microsoft Dynamics 365 CE and optimiz...
3 days ago
Senior Business Analyst (Bilingual Spanish/English)
$88K - $112K *
Join a team that's driving client onboarding success through expert analysis and bilingual communication. Lead initiatives, gather requirements, and ensure effective solutions that align with business...
3 weeks ago
Sr Business Systems Analyst - Core Finance/Reporting
$72K - $100K *
Join a dynamic team as you leverage your expertise in financial systems to enhance operational efficiency. Drive process improvements and develop scalable reporting solutions that support the Controll...
Today
Temporary Service Support Analyst
$76K - $107K *
Deliver exceptional IT support by diagnosing and resolving hardware, software, and network issues. Collaborate with users to provide effective solutions and enhance their experience in a fast-paced en...
2 weeks ago
Client Support Engineer II - Stamford
$80K - $90K *
Support our clients by providing exceptional onsite IT assistance, troubleshooting diverse technologies, and ensuring seamless communication. Collaborate with teams to deliver high-quality service whi...
5 days ago
Applications Development Technology Lead
$120K - $170K *
Shape the future of application systems by leading analysis and programming efforts. Collaborate with management to enhance systems, resolve complex issues, and guide developers while ensuring complia...
Today
Business Analyst II - Customer Contact Center - General Motors Insurance
$61K - $110K *
Analyze complex data sets to drive operational efficiency and performance optimization. Collaborate cross-functionally to develop dashboards and reporting solutions that deliver actionable insights fo...
Today
Business Analyst II - Customer Contact Center - General Motors Insurance
$61K - $110K *
Drive operational excellence by analyzing data and developing reporting solutions that enhance decision-making and performance in Contact Center operations. Collaborate cross-functionally to deliver a...
Today
$73K - $103K *
Support a global workforce by delivering exceptional IT solutions. Manage user lifecycle processes, troubleshoot modern workplace technologies, and enhance IT operations through automation and documen...
2 weeks ago
Clinical Business Intelligence Analyst (EPIC)-Sr
$88K - $105K *
Unlock insights by leading BI initiatives that enhance data analytics and visualization. Collaborate with stakeholders to drive performance improvements and operational efficiency through advanced dat...
1 week ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.