Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Applications Development Technical Lead Analyst
$157K - $190K *
Innovate systems stability and performance for critical financial applications, ensuring optimal service delivery and operational efficiency while collaborating with teams to enhance user experiences...
4 weeks ago
$89K - $111K *
Elevate your career by providing top-tier IT support, managing hardware and software solutions, and collaborating with cross-functional teams to enhance user experience in a dynamic, primarily Mac env...
Reposted today
$110K - $130K *
Elevate application security by driving best practices and collaborating with scrum teams. This role ensures data protection and compliance while integrating security into the software development lif...
1 week ago
$110K - $130K *
Shape the future of application security by driving best practices and collaborating with scrum teams to ensure data protection and secure development processes. Leverage your expertise to enhance our...
1 week ago
$110K - $130K *
Transform your career by leading application security initiatives, collaborating with scrum teams to implement best practices, and ensuring the integrity of our software development lifecycle. Drive i...
1 week ago
$100K - $120K *
Unlock potential by driving application security initiatives, collaborating with scrum teams to integrate security best practices throughout the software development lifecycle, and ensuring the confid...
1 week ago
Database Management Analyst II
$95K - $110K *
Contribute to the administration and security of enterprise databases, ensuring optimal data management. Collaborate with technical teams to implement, troubleshoot, and maintain advanced database sys...
1 month ago
Associate iCare Application Analyst
$68K - $93K *
Join a dynamic team to enhance Epic applications, ensuring seamless integration of clinical and business processes. Collaborate on system configuration, provide user support, and optimize application...
6 days ago
$90K - $100K *
Champion transformative solutions as an IT Business Analyst, driving strategic vision across departments. Collaborate closely with stakeholders to enhance business information systems and optimize pro...
Reposted 2 weeks ago
$90K - $100K *
Analyze sales data and trends to support the sales team, optimize performance, and drive strategic decision-making. Collaborate across departments to enhance processes and deliver impactful reports an...
Today
$85K - $110K *
Lead the charge in transforming data into actionable insights for national security. Collaborate with clients to analyze complex datasets, drive decision-making, and enhance data processing methodolog...
Yesterday
$60K - $135K *
Accelerate progress at the intersection of fraud management and analytics. Collaborate with cross-functional teams to drive insights, enhance fraud detection, and support strategic initiatives in a dy...
2 days ago
$95K - $125K *
Drive strategic financial insights by managing budget tracking, forecasting, and reporting for marketing initiatives. Collaborate with cross-functional teams to enhance transparency and optimize resou...
1 week ago
$95K - $125K *
Unlock the potential of marketing operations by driving budget management, financial reconciliation, and strategic resource planning. Collaborate with cross-functional teams to transform data into act...
1 week ago
SAP SuccessFactors Functional Analyst
$95K - $115K *
Join a team that's dedicated to optimizing SAP SuccessFactors modules, ensuring alignment with business needs. Leverage your expertise to configure, support, and enhance HR processes while collaborati...
2 weeks ago
AS400/.Net Application Support & Modernization Project Manager
$65K - $117K *
Empower your career by leading the modernization of AS400 and .NET applications. Drive production support and enhancement initiatives across critical business portfolios, fostering collaboration and s...
Reposted 3 weeks ago
$80K - $95K *
Join a dynamic team to lead complex IT projects, enhancing customer-focused solutions through technology. Collaborate with multi-disciplinary teams to analyze needs, improve workflows, and implement i...
1 week ago
Global Software Support Engineer III - (E3)
$108K - $148K *
Drive customer satisfaction by managing software issues, collaborating with engineering, and enhancing product quality through effective training and validation processes. Engage with clients to analy...
1 week ago
$78K - $95K *
Transform your career by delivering and maintaining cutting-edge IT infrastructure. Collaborate with cross-functional teams to design, implement, and support complex systems that enhance physical secu...
Reposted today
IT Project and Business Analyst
$105K - $150K *
Transform your career by collaborating with cross-functional teams to deliver impactful IT solutions. Engage in business analysis, project management, and innovative technology integration to drive pr...
1 week ago
IT Project and Business Analyst
$105K - $150K *
Drive impactful IT projects by collaborating with cross-functional teams to enhance business analysis capabilities and deliver effective solutions. Manage initiatives, resolve issues, and leverage AI...
1 week ago
$95K - $119K *
Shape financial strategies by analyzing data and driving performance initiatives. Collaborate with stakeholders to enhance decision-making and ensure compliance with reporting requirements, contributi...
5 days ago
Senior Technical Services Analyst
$110K *
Join a dynamic team as a Senior Technical Services Analyst, leveraging your data expertise to deliver complex data migration projects for diverse clients. Drive efficiency through automation and desig...
Reposted 3 weeks ago
$69K - $110K *
Champion business analysis and quality assurance by defining requirements, creating workflows, and conducting testing in an Agile environment to enhance software development and user experience across...
5 days ago
Senior Specialist - Business Analysis
$85K - $100K *
Join a dynamic team as a liaison between business stakeholders and technical teams, delivering innovative solutions on the Salesforce nCino platform while driving banking workflows and user acceptance...
Reposted 3 weeks ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.