Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Senior Analyst, Clinical Analytics (Data Analysis, Reporting and Methodology)
$80K - $95K *
Join a team that's transforming healthcare analytics to enhance decision-making and improve patient outcomes. Collaborate with stakeholders to develop innovative tools and insights that drive performa...
2 weeks ago
$92K - $110K *
Contribute to advancing enterprise Identity, Credential, and Access Management capabilities by providing systems analysis, requirements traceability, and technical documentation support across multipl...
6 days ago
AIM Analyst / AIM Senior Analyst - ALM | Hybrid
$56K - $113K *
Support asset and liability management by conducting regulatory analyses and improving workflows. Collaborate with diverse teams to deliver insights that enhance risk management and inform strategic p...
Reposted today
Sr Analyst, IT - SAP HR Developer
$95K - $115K *
Champion innovative SAP HR solutions by analyzing processes and developing high-performing applications. Collaborate with stakeholders to enhance technology and drive efficiency in HR systems, ensurin...
Reposted yesterday
Manager Oracle HCM Applications Support
$90K - $110K *
Deliver exceptional support and operational leadership for Oracle HCM Cloud, ensuring stable performance and effective issue resolution. Collaborate seamlessly with HR, IT, and vendors to maintain com...
Reposted 1 week ago
$71K - $100K *
Drive impactful business analysis by collaborating with teams to identify gaps, document requirements, and facilitate solutions. Manage complex projects, ensuring alignment between business and techni...
2 days ago
Senior Analyst, Business Systems
$110K - $130K *
Deliver impactful solutions by bridging business needs and omics research. Leverage your expertise in systems analysis and relationship management to enhance workflows, ensuring compliance and alignme...
2 weeks ago
Senior Analyst, Business Systems
$95K - $115K *
Transform clinical development operations by bridging business needs and AI technology. Drive process optimization, enhance workflows, and deliver scalable solutions that improve efficiency and produc...
2 weeks ago
HCS Apps Systems Analyst - Infor HR Technology
$99K *
Unlock potential by providing technical support for HR technology solutions, focusing on Workforce Management and Staff Scheduling. Collaborate with IT and operational teams to enhance system performa...
1 week ago
HCS Apps Systems Analyst - Infor HR Technology
$99K *
Join a team that's dedicated to enhancing HR technology solutions. This role focuses on supporting, configuring, and implementing Workforce Management and Staff Scheduling applications, ensuring optim...
1 week ago
Tier 1/2 Service Desk Analyst (Senior)
$75K - $105K *
Grow your career with a dynamic team providing expert Tier 1/2 technical support. Engage in resolving complex issues, guiding junior analysts, and ensuring customer satisfaction while managing high-pr...
Today
$65K - $97K *
Transform complex application support by providing Tier 3 engineering expertise, troubleshooting production issues, and collaborating across teams to enhance system reliability and performance. Drive...
Reposted 2 days ago
Senior Business Systems Analyst - Epic Research, Technology and Digital, FT, 08A-4:30P
$87K - $113K *
Unlock strategic technology solutions by leading implementations and optimizing workflows. Collaborate with teams to translate business needs into actionable requirements, ensuring successful project...
Today
Senior Business Analyst - Operations IT
$124K - $186K *
Optimize complex manufacturing operations by collaborating with cross-functional teams to develop scalable technology solutions that enhance quality, safety, and efficiency in biologics production, en...
1 week ago
$80K - $116K *
Analyze data trends and support strategic planning to enhance service efficiencies, utilizing advanced statistical methods and reporting tools while collaborating with diverse teams to improve quality...
Reposted 4 weeks ago
Application, Infrastructure & Service Management, AVP
$90K - $157K *
Shape initiatives by collaborating across teams to drive innovative solutions, optimize operations, and enhance efficiency. Engage in strategic planning to achieve company goals while elevating team p...
Reposted 2 weeks ago
Business Analyst / Process Consultant
$110K - $130K *
Champion process design and analysis for ServiceNow initiatives, driving user adoption and stakeholder engagement. Leverage 7-10 years of experience to enhance business processes and ensure successful...
Yesterday
$80K - $95K *
Shape the future of automation by analyzing processes and building solutions. Collaborate with users to uncover insights, create automations, and enhance existing workflows, ensuring efficiency and re...
2 weeks ago
Application Support Engineer, Canada, OEX
$80K - $95K *
Join a team that's essential to ensuring 24x7 reliability for our global cryptocurrency trading platform. You'll manage production support, optimize processes, and enhance user experience through tech...
Reposted 2 weeks ago
EHR Epic Support Analyst Supervisor
$121K - $153K *
Lead a team of Epic Functional Analysts to enhance user support and satisfaction. Oversee training, system implementation, and quality standards while collaborating with stakeholders to ensure effecti...
5 days ago
Applications Development Technical Lead Analyst
$157K - $190K *
Innovate systems stability and performance for critical financial applications, ensuring optimal service delivery and operational efficiency while collaborating with teams to enhance user experiences...
4 weeks ago
$89K - $111K *
Elevate your career by providing top-tier IT support, managing hardware and software solutions, and collaborating with cross-functional teams to enhance user experience in a dynamic, primarily Mac env...
Reposted today
$110K - $130K *
Elevate application security by driving best practices and collaborating with scrum teams. This role ensures data protection and compliance while integrating security into the software development lif...
1 week ago
$110K - $130K *
Shape the future of application security by driving best practices and collaborating with scrum teams to ensure data protection and secure development processes. Leverage your expertise to enhance our...
1 week ago
$110K - $130K *
Transform your career by leading application security initiatives, collaborating with scrum teams to implement best practices, and ensuring the integrity of our software development lifecycle. Drive i...
1 week ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.