Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
Enterprise Applications Technical Specialist
$90K - $110K *
Empower your career by managing enterprise applications, ensuring optimal performance, and driving upgrades. Collaborate with cross-functional teams to enhance system reliability and support critical...
2 weeks ago
$95K - $115K *
Lead the charge in Mainframe development and support, ensuring optimal performance and reliability of applications. Collaborate with cross-functional teams to resolve issues, drive automation, and enh...
3 weeks ago
$86K - $136K *
Transform the future of insurance technology by guiding updates to microservices, collaborating across teams, and leveraging emerging technologies to enhance client-facing platforms and deliver impact...
1 week ago
$81K - $115K *
Join a team that champions innovative solutions in Active Directory management. Leverage your expertise in designing, configuring, and supporting Windows environments while collaborating with cross-fu...
Reposted 6 days ago
IT Support Engineer I, Ops Tech Solutions (OTS)
$69K - $95K *
Join a team that's dedicated to delivering exceptional IT support solutions. Utilize your technical expertise to troubleshoot and enhance systems, ensuring seamless operations and customer satisfactio...
Today
IT Support Engineer I, Ops Tech Solutions (OTS)
$69K - $95K *
Empower your career by providing top-notch IT support and solutions. Collaborate with teams to troubleshoot and enhance systems, ensuring seamless operations in a dynamic environment. Your expertise w...
Today
IT Support Engineer I, Ops Tech Solutions (OTS)
$69K - $95K *
Optimize IT support operations by implementing technical solutions and providing high-quality assistance for hardware and software. Collaborate with teams to enhance system performance and troubleshoo...
Today
$86K - $136K *
Deliver innovative solutions as a Business Systems Analyst, collaborating across teams to modernize insurance technology platforms. Engage in Agile practices to enhance system effectiveness and drive...
1 week ago
$95K - $115K *
Unlock potential by optimizing HR and Payroll processes through SAP Employee Central Payroll. Collaborate with teams to analyze requirements, configure systems, and support ongoing operations during t...
Yesterday
$95K - $115K *
Optimize HR and Payroll processes by leveraging SAP Employee Central Payroll expertise. Collaborate with teams to analyze requirements, configure systems, and support ongoing operations during the Hyp...
Yesterday
Lead Application Support Analyst - Health Plan
$67K - $108K *
Join a team that's dedicated to enhancing healthcare through innovative technology solutions. Lead projects, collaborate with stakeholders, and ensure optimal application use while mentoring team memb...
Reposted yesterday
Senior Business Systems Analyst - Healthcare Payor Specialized
$81K - $142K *
Lead the design and development of enterprise data management solutions, collaborating with stakeholders to analyze requirements and enhance data processing capabilities using advanced technologies in...
2 days ago
$106K - $160K *
Drive the implementation and optimization of HR technology solutions, collaborating with stakeholders to enhance business processes and user training. Lead projects and mentor team members to ensure e...
Yesterday
$73K - $89K *
Lead the charge in managing complex healthcare accounts, ensuring compliance and client satisfaction through expert data analysis and strategic support. Collaborate across teams to enhance patient exp...
Yesterday
$105K - $130K *
Champion the architecture and cloud delivery standards, guiding client executives through complex digital transformations while leading cross-functional teams to drive innovative solutions and enhance...
1 week ago
$105K - $130K *
Lead the architecture and integration standards for complex digital transformations, advising executives on cloud delivery and technical strategy while driving cross-functional collaboration and mento...
1 week ago
$105K - $130K *
Join a team that's redefining digital transformation by leading architecture and cloud delivery standards. Collaborate with executives and cross-functional teams to drive innovative solutions and ment...
1 week ago
Data Analyst - Business Insights
$95K *
Elevate business insights by analyzing complex data sets and developing impactful reports. Collaborate cross-functionally to drive strategic initiatives and improve data governance, enhancing our deci...
Reposted 2 weeks ago
$86K - $198K *
Help us transform digital solutions by managing project delivery, collaborating with clients, and guiding Agile development to achieve impactful results in a dynamic environment...
Today
Business Intelligence Analyst III
$88K - $190K *
Drive impactful data solutions and analytics to enhance operational excellence and decision-making across the organization. Collaborate with stakeholders to identify trends and improve performance thr...
2 weeks ago
VP Enterprise Application and Health IT-IT503602
$160K - $200K *
Deliver expertise in managing and optimizing enterprise applications, focusing on Electronic Health Records and Case Management systems. Drive technology solutions that align with organizational goals...
4 weeks ago
Senior Analyst, Business Intelligence Systems
$80K - $95K *
Grow your career with a dynamic team, driving analysis and reporting to enhance operational efficiency and compliance while fostering client relationships in a fast-paced environment...
Reposted 2 days ago
$110K - $130K *
Join a team that's redefining AI solutions for federal missions. As an AI Business Analyst, you'll bridge user needs and technical requirements, ensuring successful project delivery through effective...
2 days ago
$80K - $95K *
Transform integration testing by collaborating with leads to ensure high-quality, validated solutions. Drive operational testing and develop strategies that meet clinical standards, enhancing client s...
1 week ago
$80K - $95K *
Drive quality assurance in integration solutions, collaborating with leads to validate and test applications. Ensure compliance with SOPs while developing tailored validation plans and executing tests...
1 week ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.