Application Support Analysts help organizations keep business-critical software reliable, accessible, and performing as expected. They investigate user issues, monitor applications, coordinate incident response, and work with engineering, infrastructure, and business teams to resolve problems. Browse vetted Application Support Analyst opportunities on Ladders, including professional roles paying $100,000 or more.
Responsibilities vary by employer and technology environment. Analysts may diagnose application errors, review logs and alerts, manage service requests, support releases, document fixes, and identify recurring issues. Many roles also involve communicating technical information to users and stakeholders, escalating complex incidents, and helping improve support processes.
Employers commonly seek experience with troubleshooting, incident and problem management, SQL, ticketing systems, monitoring tools, and operating systems or cloud platforms. Clear communication, careful documentation, customer service, and the ability to prioritize issues are valuable. Some positions require familiarity with scripting, APIs, networking, or industry-specific applications.
Application support roles can span financial services, healthcare, technology, consulting, retail, and other sectors. With experience, professionals may advance into senior application support, production operations, application management, systems analysis, or related reliability and technology leadership roles. Scope, seniority, and compensation depend on the employer, location, and required expertise.
Explore Ladders for vetted professional opportunities with salaries of $100,000 or more. Review role requirements, compare positions, and find Application Support Analyst jobs that align with your experience and career goals.
$80K - $95K *
Unlock potential by providing essential support for enterprise collaboration platforms. Collaborate with IT teams to enhance user experience and troubleshoot issues, ensuring operational success in a...
2 days ago
Application Support Analyst - Enterprise Applications
$100K - $110K *
Support a mission-critical application modernization program by providing Tier 2 application support, troubleshooting issues, and ensuring a reliable user experience for approximately 180,000 users mo...
2 weeks ago
Application Support Analyst - Enterprise Applications
$100K - $110K *
Join a team that's dedicated to enhancing user experience through application support. You'll troubleshoot and resolve issues for a portfolio of enterprise applications, ensuring seamless access for 1...
2 weeks ago
$76K - $106K *
Join a team that's dedicated to providing top-tier technical support for trading platforms. You'll tackle complex issues, collaborate with diverse teams, and enhance system stability while ensuring se...
1 week ago
$55K - $120K *
Drive operational excellence by ensuring the stability and effectiveness of the Finance platform. Collaborate across teams to support regulatory reporting, incident management, and proactive monitorin...
1 week ago
$110K - $140K *
Drive system reliability and user satisfaction by supporting complex applications, diagnosing issues, and collaborating across teams to enhance processes and improve technical systems in a dynamic inv...
2 weeks ago
Application Production Support Analyst
$105K - $135K *
Provide L1/L2 support for critical Fixed Income trading applications, ensuring stability and swift issue resolution. Collaborate with traders and tech teams to enhance system reliability and support t...
Today
$80K - $95K *
Champion operational excellence by providing expert support for productivity tools like Jira and ServiceNow. Leverage your technical skills to diagnose issues, provision accounts, and configure applic...
1 week ago
Applications Support Analyst - Assistant Vice President
$109K - $163K *
Champion application stability and performance by resolving issues for trading and business users. Collaborate with global teams to enhance service quality and drive improvements in application suppor...
Reposted yesterday
Applications Support Analyst - Assistant Vice President
$96K - $144K *
Partner with us to enhance client experiences by delivering seamless support for critical applications. Collaborate with diverse teams to drive innovation, manage risks, and ensure operational excelle...
6 days ago
Applications Support Senior Analyst
$157K - $158K *
Elevate your career by driving innovative solutions in application support, enhancing operational efficiency, and collaborating with cross-functional teams to optimize enterprise software for the fina...
2 weeks ago
Application Support Analyst (VN3198)
$80K - $95K *
Join the Application Support team to drive technical excellence in global payments. Provide critical support for transaction processing platforms, ensuring seamless operations and collaboration across...
Yesterday
$77K - $100K *
Transform IT support by delivering exceptional desktop and end-user assistance, ensuring seamless technology for executives and events. Collaborate with senior staff to troubleshoot issues and enhance...
1 week ago
Apps Support Analyst - Officer
$79K - $110K *
Champion your career by providing vital technical support to trading desks, ensuring seamless operations and stability. Collaborate with diverse teams to enhance application performance and drive busi...
1 week ago
Senior Application Support Analyst - Equities
$90K - $110K *
Unlock potential by serving as the primary support for the Equity platform, ensuring seamless operations for Trading, Sales, and Operations teams. Drive incident resolution, enhance platform performan...
2 days ago
Applications Support Sr Analyst - Assistant
$94K - $141K *
Support application stability and efficiency by resolving issues, enhancing processes, and collaborating with teams. Leverage technical expertise to ensure optimal performance and user satisfaction wh...
Reposted 4 days ago
$81K *
Optimize IT operations by leading application support teams, resolving complex issues, and enhancing system performance. Collaborate across departments to ensure seamless technology integration and up...
Yesterday
Application Support Engineer - Mid Level
$93K - $179K *
Advance operational excellence by providing Tier 2 support for critical applications. Collaborate with cross-functional teams to troubleshoot incidents, enhance system reliability, and drive improveme...
3 weeks ago
Application Support Engineer - Mid Level
$93K - $179K *
Empower operational excellence by providing advanced technical support for critical applications. Collaborate with cross-functional teams to troubleshoot issues, enhance system performance, and ensure...
3 weeks ago
Applications Support Analyst - Assistant Vice President
$94K - $141K *
Unlock potential by becoming a vital contributor to our applications support team. Leverage your expertise to enhance app efficiency, lead projects, and drive operational excellence while collaboratin...
Reposted 4 weeks ago
$73K - $95K *
Support a global team by providing exceptional technical assistance for hardware, software, and AV needs. Collaborate across IT functions to enhance service delivery and ensure seamless technology ope...
Yesterday
$80K - $95K *
Elevate user experience by providing second-level IT support, assisting with videoconferencing, and participating in technology deployment projects. Collaborate with teams to ensure seamless operation...
1 week ago
Applications Support Sr Analyst - Assistant Vice President
$87K - $130K *
Champion the charge in application support by leading incident management, risk remediation, and disaster recovery efforts. Collaborate with teams to enhance operational stability and drive compliance...
1 week ago
Applications Support Sr Analyst - Asst Vice President
$94K - $141K *
Lead the charge in enhancing application support by leveraging your expertise to drive stability and efficiency. Collaborate with teams to resolve complex issues, ensuring optimal functionality and us...
1 week ago
Application Support Engineering Associate
$80K - $95K *
Engage in the development and support of software applications, collaborating with teams to resolve incidents, enhance operational efficiency, and ensure high availability of critical systems while dr...
1 week ago
What does an Application Support Analyst do?
An Application Support Analyst helps maintain business applications by investigating incidents, troubleshooting user and system issues, monitoring performance, documenting resolutions, and coordinating with technical teams.
What skills are commonly required for Application Support Analyst jobs?
Commonly requested skills include application troubleshooting, incident management, SQL, ticketing and monitoring tools, clear communication, documentation, and customer support. Requirements vary, and some jobs also call for scripting, cloud, API, or networking knowledge.
Where do Application Support Analysts work?
Application Support Analysts work across industries that depend on business software, including finance, healthcare, technology, consulting, and retail. Their work may support internal users, external customers, or both.
How can an Application Support Analyst advance their career?
With experience, analysts may move into senior support, production operations, application management, systems analysis, or related technology roles. Career paths depend on an individual's skills, interests, and employer.
Are there Application Support Analyst jobs paying $100,000 or more?
Yes. Ladders features vetted professional jobs paying $100,000 or more, including Application Support Analyst opportunities when available. Compensation and job requirements vary by role and employer.