Vice President, Customer Success Jobs

Searching for Vice President, Customer Success roles? You've come to the right place. At Ladders, we specialize in hosting high-earning professional jobs paying over $100K a year. Navigate through our wide selection of jobs within the customer success sector and take your next career step.

Why Customer Success?

Customer success plays a crucial role in customer retention and overall business growth. As a Vice President in this sector, you'll be ensuring the satisfaction and success of your customers by leading initiatives that effectively fulfill customer needs.

Apply Now With Ladders

Start your journey to a lucrative role in customer success today with Ladders. You'll find countless opportunities waiting for you in the field of customer success.

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$234K - $286K *

Lead a high-performing team to drive customer success for national accounts, ensuring client satisfaction, retention, and financial performance through strategic execution and operational excellence i...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$160K - $175K *

Empower exceptional client experiences and retention by leading customer-facing operations. Drive operational excellence, team development, and strategic partnerships while fostering a culture of acco...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$220K - $260K *

Inspire and transform the Customer Success organization to enhance customer value, retention, and growth. Drive AI integration while building operational rigor, enabling seamless customer experiences...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $130K *

Shape the future of customer success by leading a high-performing team, driving retention, and expanding usage across key stakeholders. Deliver measurable results and forge executive relationships to...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $90K *

Unlock potential by driving customer success and product adoption in a B2B SaaS environment. Manage partnerships and ensure customer retention through engagement, strategic planning, and effective res...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Help us drive customer success in the Life Sciences by managing strategic relationships, educating clients on our solutions, and enhancing user engagement to maximize product value and business outcom...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Elevate customer success by leading strategies that ensure value realization and retention. Build a high-performing team that collaborates across functions to enhance the post-sale experience for dive...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Business Services

$180K - $225K *

Transform customer success by leading a dynamic team of CSMs, ensuring enterprise clients achieve their security goals while driving growth through effective coaching, strategic partnerships, and oper...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Advance customer satisfaction as a Principal Customer Success Manager, driving engagement and growth for high-value accounts through strategic partnerships and technical expertise. Collaborate across...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $120K *

Lead strategic partnerships by guiding customers toward business value, driving platform adoption, and championing success across organizations. Utilize your CPG trade expertise to build trust and inf...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$130K - $160K *

Reimagine customer success by strategically managing post-launch health system accounts. Drive renewals and growth while building innovative processes and enhancing client engagement through data-driv...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Elevate partner relationships in a strategic leadership role responsible for guiding a team and enhancing partner success through AI-driven workflows and high-touch service...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$100K - $130K *

Champion operational excellence and scalability in Customer Success; optimize systems and processes to enhance renewals, drive insights, and align with strategic goals, while leading automation and in...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$160K - $175K *

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Food & Beverages

$130K - $180K *

Drive success by leading a high-performing team of Client Success Managers, enhancing client relationships, and optimizing operations to achieve strategic goals and deliver exceptional value to a dive...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$75K - $90K *

Empower a high-performing team to redefine customer service excellence while driving strategic growth and client retention. Develop innovative support solutions that enhance the customer experience an...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$150K - $200K *

Champion customer success initiatives by leading a high-performing team to drive adoption, retention, and measurable outcomes across strategic accounts, ensuring alignment with customer goals and prod...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$118K - $160K *

Lead the charge in enhancing customer success by managing a team of Customer Success Managers. Focus on relationship building, driving product adoption, and ensuring excellent customer outcomes within...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Champion customer success by driving deep relationships and complex projects with large, strategic accounts. Own and optimize tailored implementations while guiding executive stakeholders through comp...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Business Services

$70K - $95K *

Champion customer success by managing enterprise accounts and driving retention, expansion, and measurable outcomes. Leverage data insights and stakeholder relationships to ensure value delivery and m...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$70K - $95K *

Empower growth in SMB accounts as a proactive Customer Success Manager, enhancing customer satisfaction, driving product adoption, and fostering long-term relationships in the fashion and retail secto...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $130K *

Join a dynamic team to elevate strategic enterprise client partnerships. Leverage your SaaS expertise to drive adoption, manage relationships, and ensure clients achieve their business goals while nav...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$200K - $250K *

Transform the customer success landscape by leading post-sale operations and driving operational excellence. Build a high-performing team to ensure client retention and deliver value through seamless...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Healthcare

$80K - $110K *

Engage your passion for customer success by building strong relationships, driving adoption, and achieving strategic goals with clients. Utilize your expertise to maximize platform value, enhance expe...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Vice President, Customer Success?question toggle

    A Vice President, Customer Success typically oversees strategies to retain customers, ensures customer satisfaction, handles customer complaints, and drives initiatives that fulfill customer needs.

  • What are some of the job duties of a Vice President, Customer Success position?question toggle

    Duties include overseeing customer success strategies, leading customer support teams, developing customer segmentation models, and ensuring high customer satisfaction and retention rates.

  • How can I apply for Vice President, Customer Success jobs?question toggle

    You can apply for Vice President, Customer Success jobs directly through the Ladders website simply by browsing through our job listings and clicking on the 'Apply Now' button.