Director, Customer Engagement Jobs in Charlotte, NC

Elevate engagement center operations by leading, innovating, and building a high-performing service team that delivers exceptional customer experiences while driving continuous improvement in satisfac...

Lead the charge in driving customer success within strategic enterprise accounts, fostering senior-level partnerships, and ensuring growth through tailored engagement strategies and measurable outcome...

Unlock your potential as a strategic leader, fostering institutional relationships and delivering tailored asset management solutions while driving sales processes and client service excellence...

Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...

Shape the future of client partnerships by leading account strategies, enhancing client relationships, and driving financial performance across complex Life Sciences portfolios. Innovate solutions to...

Lead cross-functional collaboration to enhance luxury customer fulfillment. Drive performance insights and operational efficiencies while ensuring service excellence and a seamless experience across a...

Join a dynamic team as you drive operational alignment and enhance the luxury customer experience through analytics, collaboration, and process improvement, while addressing complex fulfillment challe...

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

Drive sales excellence by building and scaling effective enablement programs that enhance productivity, boost revenue, and foster a dynamic coaching culture within a high-performing team...

Lead the charge in key account growth, driving over 15% YOY revenue expansion while establishing strategic partnerships with CXOs for AI transformation and enhancing client engagement across multiple...

Transform client relationships and drive growth through strategic account leadership, operational excellence, and collaboration, ensuring ideal service delivery and performance across high-profile acc...

Unlock potential by leading data strategy for product development and customer experience. Oversee a talented team, ensuring data integrity and driving strategic insights across functions to bolster d...

Innovate strategic communications for Customer Engagement teams, translating leadership insights into impactful messaging. Lead integrated plans, support change initiatives, and cultivate engagement a...

Advance your career by leading customer engagement and delivery processes, ensuring quality assurance across all program tasks while nurturing relationships with stakeholders to drive success and comp...

Pioneer impactful customer experiences by leading CX platforms and data strategy, ensuring seamless integration of analytics and customer insights to empower decision-making across the organization. D...

Drive data-inspired insights to enhance product strategy and customer experiences. Lead a cross-functional team, influencing business decisions through analytics while fostering a culture of innovatio...

Accelerate customer engagement and retention through strategic marketing initiatives. Lead a team focused on optimizing lifecycle performance, driving product adoption, and fostering growth across div...

Optimize product vision and strategy for billing systems, leading Agile teams to deliver innovative payment solutions. Collaborate with IT and Finance to ensure scalable, secure operations while drivi...

Lead the charge in driving high-impact, complex client engagements by providing strategic oversight and executive-level partnership, ensuring alignment of technology and business outcomes for success...

Engage as a key leader overseeing a major enterprise SaaS program, ensuring alignment across multi-workstream teams, and building strong relationships with strategic stakeholders for successful implem...

Join a dynamic team driving audience strategy, measurement, and automation in retail media. Collaborate across departments to enhance advertiser value and establish cohesive data practices. Lead initi...

Drive the evolution of customer education by leading a global team focused on impactful training strategies and profitable learning solutions for diverse audiences across software products and platfor...

Empower your career as a strategic leader driving audience-first media strategies in healthcare. Collaborate with cross-functional teams to deliver impactful planning, investment, and measurement that...

Elevate presales excellence by leading cross-functional teams to enhance execution quality, drive effective deal strategies, and foster growth through innovative processes while supporting a diverse a...