Technical Support Specialist Jobs in Richmond, CA

Drive reliable IT operations and enhance user experience as you administer systems and provide technical support. You'll take ownership of escalations and improve workflows in a flexible, fully remote...

Take ownership of complex support tickets as a Tier 2 Support Engineer. Collaborate across teams, troubleshoot networking issues, mentor colleagues, and enhance user experience while ensuring high CSA...

Parsons is seeking a Telecommunications Specialist to conduct comprehensive assessments of critical U.S. Air Force mission systems and infrastructures. The role involves identifying vulnerabilities in...

Join a team that's dedicated to enhancing self-service customer success through technical support, documentation improvement, and collaborative problem-solving to ensure satisfaction and drive growth...

Champion exceptional user experiences by resolving complex IT issues, driving operational programs, and mentoring teams while collaborating across departments to enhance efficiency and effectiveness w...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Empower senior executives with exceptional technical support across devices, ensuring seamless operations and rapid response to technology challenges. Deliver top-tier service while managing device li...

Join a team that's dedicated to shaping innovative network solutions and delivering outstanding external events. Leverage your expertise in telecom and OSS governance to drive project success and ment...

Join a team that's dedicated to customer success, leveraging your technical expertise to drive product adoption and ensure a seamless onboarding experience for clients using our cutting-edge platform...

Tackle complex physical security challenges as a hands-on lead in a dynamic support team, prioritizing technical cases and driving team performance while leading development and operational efficienci...

Optimize application performance and reliability as an Application Support Engineer. Ensure seamless operations of our cloud-hosted mortgage platform through effective troubleshooting, incident manage...

Join a team that’s redefining customer support by blending technical expertise with exceptional communication. You'll own tech issues, build automation, and connect customer feedback with product deve...

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...

Help us accelerate progress by providing technical expertise and support to clinical study sites, enhancing data collection and ensuring proper implementation of study-related technologies across vari...

Join a team that's dedicated to providing essential technical support for clinical trials. You'll assist in implementing study procedures, coordinate data collection, and ensure proper documentation f...

Drive the delivery of modern workplace solutions by managing Microsoft 365 services, executing migrations, and optimizing configurations for seamless user experiences. Collaborate cross-functionally t...

Pioneer service desk transformation for a strategic tech client, defining model architecture and triage systems. Drive evidence-based decision-making, ensuring effective case handling and enhanced cus...

Contribute to IT excellence by managing helpdesk support, enhancing documentation standards, and driving Tier 2 systems administration across diverse SaaS platforms, fostering a collaborative environm...

Unlock your potential by creating impactful technical content that empowers customers and partners. Collaborate with teams to deliver training and insights on innovative technologies, contributing to...

Develop engaging technical content to empower customers and internal stakeholders. Collaborate with teams to create guidance on products while embracing new technologies and challenges in a dynamic en...

Drive your career forward by leading complex data center services, ensuring operational excellence, and fostering a culture of continuous improvement. Collaborate across teams to enhance performance a...

Lead the charge in managing a high-performing Service Desk team to enhance technical support delivery for mid-to-large financial institutions, driving issue resolution, process improvement, and client...

Develop and enhance on-site IT operations, managing VMware infrastructure and office networks while supporting onboarding, ticket management, and ensuring compliance and security across systems to dri...

Optimize team performance by leading and mentoring client systems specialists, managing complex technical projects, and enhancing the overall IT support framework for effective problem resolution and...

Accelerate technical excellence by designing and maintaining secure endpoint configurations in Windows and macOS environments, ensuring robust support for a federal agency's infrastructure and cyberse...