Find Technical Support Specialist jobs that match your expertise and career goals on Ladders. Our platform features vetted professional opportunities with salaries of $100,000 or more, including roles for experienced specialists who can solve complex technical problems and help customers get the most from their products and services.
Technical Support Specialists diagnose and resolve hardware, software, network, and product issues. They may support customers or internal teams through phone, email, chat, or remote-access tools. Responsibilities often include troubleshooting problems, documenting solutions, escalating complex cases, and explaining technical information clearly to people with different levels of expertise.
Employers commonly look for strong analytical thinking, customer service, communication, and problem-solving skills. Depending on the role, useful qualifications may include experience with operating systems, networking, cloud platforms, business applications, or help desk systems. Technical certifications and a record of resolving challenging issues can also strengthen your candidacy.
Technical support experience can lead to senior specialist, technical support engineer, team lead, customer success, systems administration, or IT management roles. Opportunities vary by employer and industry, so review each listing for its responsibilities, required experience, and compensation details.
Browse Technical Support Specialist openings on Ladders and explore vetted jobs with salaries starting at $100,000. Use your search to find roles aligned with your technical strengths, preferred work environment, and next career step.
$73K - $103K *
Support a global workforce by delivering exceptional IT solutions. Manage user lifecycle processes, troubleshoot modern workplace technologies, and enhance IT operations through automation and documen...
5 days ago
$78K - $105K *
Shape your career with this multifaceted role, providing expert Level 2-3 product support while collaborating with cross-functional teams to resolve technical issues and enhance product experience for...
3 weeks ago
$66K - $109K *
Optimize IT support operations by efficiently triaging and resolving Tier 0-2 incidents. Collaborate with cross-functional teams to enhance user experience and maintain critical applications in a dyna...
3 days ago
$80K - $95K *
Bring your expertise to a hands-on technical engineering role that tackles real-world system issues, builds new solutions, and collaborates across teams to enhance application performance and operatio...
3 weeks ago
Technical Support Specialist - HVAC
$166K - $195K *
Collaborate with cross-functional teams to deliver exceptional technical support and training. Shape customer experiences by resolving issues efficiently and maintaining strong relationships while ens...
1 week ago
Desktop Support Specialist (Information Technology Specialist III), Grade 26
$89K - $144K *
Transform user experiences by providing advanced desktop support across multiple locations. Ensure efficient operation of devices and applications, troubleshoot issues, and collaborate with IT teams t...
4 days ago
Operations Support Specialist - Remote
$71K - $118K *
Transform security operations by providing expert support and troubleshooting for network monitoring systems. Collaborate with teams to enhance service delivery and ensure seamless operations for gove...
2 weeks ago
$80K - $95K *
Lead the charge in delivering outstanding technical support and case management for complex escalated issues, ensuring customer success and trust while collaborating with teams to provide timely, high...
Reposted 3 weeks ago
$80K - $95K *
Drive innovation by bridging Support and Engineering teams, analyzing complex client issues, and ensuring effective resolutions. Own escalations from start to finish, enhancing collaboration and deliv...
1 week ago
$83K - $133K *
Support the Sales organization by providing technical solutions and optimizing ABB products for customer applications. Cultivate new business opportunities and ensure customer satisfaction through eff...
1 week ago
Advanced Specialist, Technology Solutions
$110K - $120K *
Explore a pivotal role in leading complex analysis across systems, driving alignment among stakeholders, and enhancing technology solutions. Collaborate with diverse teams to translate business needs...
1 week ago
Sr. Technical Support Specialist- Autodesk Moldflow
$60K - $107K *
Champion customer success by providing expert technical support for Autodesk Moldflow. Leverage your engineering expertise to troubleshoot complex simulation issues, enhance workflows, and drive innov...
2 days ago
Technical Customer Support Engineer
$80K - $90K *
Join a team that's dedicated to delivering exceptional technical support for complex technologies, ensuring global customer satisfaction and product quality through collaborative troubleshooting and i...
Reposted 5 days ago
IT Infrastructure & Support Analyst
$80K - $90K *
Analyze and enhance corporate technology infrastructure, ensuring optimal performance and security. Collaborate with cross-functional teams to troubleshoot complex issues and improve employee experien...
5 days ago
Remote Support Technician, Journeyman
$100K - $150K *
Help us deliver cutting-edge technical support as a Remote Support Technician. You’ll troubleshoot issues for users remotely, ensuring seamless IT experiences while working in a collaborative, fast-pa...
Reposted 1 week ago
$85K - $90K *
Support hearing care professionals by providing expert audiological technical assistance, troubleshooting, and training on hearing aid technology to enhance customer satisfaction and foster business g...
3 weeks ago
$80K - $95K *
Shape the future of technical support by resolving complex issues, collaborating with teams, and training staff to enhance customer experiences and optimize services in a dynamic environment...
2 weeks ago
Technical Communications Specialist
$73K - $97K *
Join a dynamic team as you translate complex requirements into clear communications, ensuring timely updates and alignment with CMS standards. Collaborate across functions to deliver precise content t...
Yesterday
Technical Support Supervisor - Commercial HVAC
$90K - $153K *
Manage technical support for commercial HVAC systems, ensuring customer satisfaction through accurate advice, resolving issues, and maintaining effective communication while facilitating product train...
Reposted 3 weeks ago
Application Support Engineer - Mid Level
$93K - $179K *
Empower operational excellence by providing advanced technical support for critical applications. Collaborate with cross-functional teams to troubleshoot issues, enhance system performance, and ensure...
2 weeks ago
$66K - $104K *
Elevate the quality of data center operations by providing expert support for installations, repairs, and maintenance. Collaborate with network teams and vendors to ensure optimal performance and comp...
1 week ago
$130K - $195K *
Join a team that's dedicated to reducing food waste by leveraging your technical expertise. You'll tackle complex escalations, drive cross-functional initiatives, and build innovative solutions to enh...
5 days ago
Application Specialist II - Service
$80K - $95K *
Join a team that's dedicated to providing technical support and solutions for refractory products, enhancing customer satisfaction through strategic sales and application expertise while collaborating...
6 days ago
$76K - $186K *
Transform customer experiences as a key technical support leader, resolving complex issues and driving product improvements through collaboration with engineering and support teams. Your expertise wil...
4 days ago
Designated Support Engineer (DSE); Principal Engineer - AI Networking
$100K - $130K *
Transform customer experiences by resolving complex networking challenges. As a trusted technical advisor, you will ensure operational excellence and proactive engagement, elevating the support servic...
Reposted today
What does a Technical Support Specialist do?
A Technical Support Specialist helps customers or employees resolve technical issues. The work may involve troubleshooting hardware, software, networks, or products, documenting fixes, and escalating complex problems.
What qualifications are needed for Technical Support Specialist jobs?
Requirements differ by employer. Common qualifications include technical troubleshooting experience, clear communication, customer service skills, and familiarity with relevant systems or support tools. Some roles may request a degree or certifications.
What career paths can follow a Technical Support Specialist role?
Potential paths include senior technical support, technical support engineering, team leadership, customer success, systems administration, and IT management, depending on your skills and experience.
How can I find Technical Support Specialist jobs paying $100,000 or more?
Search Ladders for Technical Support Specialist openings and review listings for salary, qualifications, and responsibilities. Ladders focuses on vetted professional jobs with salaries of $100,000 or more.