Technical Support Manager Jobs in Washington, DC

Join a mission-driven team to support and optimize Microsoft Exchange and Windows infrastructure in hybrid environments, ensuring system availability, conducting complex migrations, and resolving high...

Join our team as a User Support Modernization and Automation Lead, translating customer needs into effective system designs, ensuring seamless integration, and enhancing system efficiency through inno...

Unlock potential by driving sales success through strategic account management and relationship building, ensuring revenue growth in a dynamic SaaS environment while meeting quarterly and annual targe...

Join our team to drive effective IT operations and ensure seamless delivery of technology initiatives. Collaborate with cross-functional teams and vendors to maintain a stable and scalable technology...

Create impactful customer success solutions for a pioneering AI-driven service. As a key player, own onboarding, drive adoption, and establish best practices to turn new clients into long-term partner...

Manage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensur...

Empower customer success and technical teams by developing innovative training programs that drive performance and growth. Collaborate cross-functionally to enhance onboarding, skills, and measurable...

Unlock your potential in a dynamic role supporting Marine Corps SIGINT operations. Collaborate on engineering solutions, documentation, and system evaluations to enhance tactical intelligence capabili...

Lead project delivery through all phases, ensuring alignment among teams, budgets, and schedules while building lasting client relationships and meeting operational excellence standards...

Deliver impactful software project management for DoD's critical EMS programs. Collaborate with cross-functional teams in Agile environments, ensuring timely execution, compliance, and stakeholder eng...

Empower a multi-site maintenance team while ensuring reliability and performance of food production automation equipment. Engage hands-on in troubleshooting and leading initiatives to enhance efficien...

Lead the charge in enhancing customer success as a Service Operations Manager. Develop a high-performing team, drive operational excellence, and foster cross-functional collaboration to ensure top-not...

Join a team that's paving the way in systems engineering for global communications. Contribute to innovative modeling projects, collaborate with experts, and ensure mission success through meticulous...

Drive high-quality IT support operations by overseeing the end user services team, ensuring SLAs are met, and resolving Tier 1 and Tier 2 issues. Empower team members through coaching while managing e...

Accelerate progress at client-focused IT implementations, driving discovery and delivery excellence. Collaborate across teams to ensure program success while managing stakeholder relationships and opt...

Launch impactful enablement strategies to elevate customer-facing teams' understanding of complex technical products, fostering effective communication and driving sales success through targeted learn...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Transform the training landscape by leading comprehensive Mission Training program development for autonomous maritime platforms, ensuring readiness and alignment with operational needs. Drive cross-f...

Elevate your career by managing complex IT programs, driving modernization initiatives, and collaborating across multiple teams to deliver innovative solutions that support strategic priorities and en...

Elevate customer support excellence by leading a team of Support Engineers, managing daily operations, technical escalations, and team growth. Collaborate across departments to enhance workflows and e...

Collaborate with clients to design and implement innovative technical solutions. Leverage your software engineering expertise to tackle complex challenges, enhance business processes, and deliver exce...

Manage extensive endpoint security engineering to enhance device compliance, mitigate risks, and optimize lifecycle operations within a complex IT environment, focusing on secure workstation configura...

Lead operational excellence by managing teams to optimize production, ensure quality and meet HSSE standards, while driving efficiency and accountability within a dynamic environment dedicated to cont...

Lead the charge in managing complex DoD projects by organizing and executing analytical tasks while ensuring quality control and configuration management of deliverables across various teams and initi...

Lead live productions and ensure flawless execution across broadcasts, events, and recordings. Collaborate with teams to enhance technical operations, mentoring staff while exceeding client expectatio...