Technical Support Manager Jobs in Waltham, MA

Accelerate progress at our CX AI practice by leading innovative digital transformations in contact center operations. Drive strategic growth, client engagement, and team excellence across a global AI...

Shape the future of IT service delivery by providing expert Tier 2 support for international and domestic customers, troubleshooting complex issues, ensuring compliance, and enhancing infrastructure d...

Champion enterprise solutions by owning customer relationships, solving complex technical issues, and leveraging AI tools to enhance support outcomes. Shape the future of customer experience with inno...

Lead the strategic delivery of AI, robotics, and automation projects, balancing multiple initiatives and stakeholder engagements to drive impactful operational results in a fast-paced, evolving enviro...

Lead a dynamic team of Resident Consultants to drive customer success, ensuring growth and value realization for our enterprise clients. Foster relationships and implement strategies that enhance serv...

Drive technical excellence in major incident management while resolving production issues across cloud and application environments. Collaborate in a dynamic team to enhance systems reliability and im...

Drive operational excellence by solving technical challenges in production support. Be part of a dynamic team managing major incidents while enhancing your technical and coordination skills in a fast...

Drive operational excellence and customer satisfaction as you lead distribution teams, enhance depot performance, and implement safety measures in a fast-paced environment. Utilize your leadership ski...

Drive end-to-end project delivery in SaaS Operations, managing multi-workstreams while collaborating with cross-functional technical teams to ensure execution, elevate risk management, and maintain al...

Unlock potential by leading integrated marketing strategies, managing social media, and driving campaign execution to enhance brand visibility and support commercial objectives in a dynamic environmen...

Pioneer AI-driven product strategies, leading cross-functional teams to innovate and enhance the software development lifecycle. You'll collaborate with engineering, data science, and market experts t...

Transform customer success by leading a high-performing team of Technical Account Managers. Drive adoption of AI-powered solutions, ensuring value realization for enterprise clients while collaboratin...

Lead the charge in enhancing technical service excellence by empowering your team, driving innovative support solutions, and fostering a positive collaboration culture to elevate customer satisfaction...

Contribute to the success of automation projects by collaborating with cross-functional teams, managing site implementations, and driving innovative solutions to enhance operational efficiency and cus...

Optimize backend services and applications in Oracle Cloud Infrastructure. Collaborate on requirement definitions, design data center technologies, and enhance support processes while maintaining high...

Take ownership of the entire product marketing function, defining market positioning, competitive intelligence, and go-to-market strategy for a dynamic, fast-paced AI SOC startup poised for transforma...

Join a team that's dedicated to delivering cutting-edge digital support solutions across our news platforms. As a key player, you'll utilize AI tools, enhance user experience, and collaborate with div...

Join a team that's shaping the future of healthcare analytics to improve patient outcomes. Collaborate across diverse teams, develop key content, and drive innovative solutions in clinical documentati...

Grow your career with a dynamic role managing client IT infrastructures, ensuring optimal performance and client satisfaction while leading strategic technology planning and consulting engagements acr...

Manage client relationships and IT infrastructures effectively, ensuring optimal performance and satisfaction. Develop long-term technology plans while leading project management initiatives across va...

Transform operational data into impactful cost-optimization products for fleets, owning the vision, strategy, and roadmap while collaborating with cross-functional teams to drive efficiency and innova...

Shape the future of technology solutions by managing and aligning technical investments with stakeholder needs, driving project prioritization, and fostering collaboration across teams to deliver impa...

Join a team that's redefining secure software delivery through innovative CI/CD practices. This role blends product ownership with program leadership at the intersection of technology and compliance...

Advance manufacturing excellence by leading equipment maintenance, ensuring safety and productivity on the production floor. Cultivate skill development and foster teamwork to achieve continuous opera...

Strategize and shape the product vision while managing the roadmap and market entry; collaborate with cross-functional teams to deliver innovative solutions that meet customer needs and drive healthca...