Technical Support Manager Jobs in Reston, VA

Join a team that's focused on building strong customer partnerships and delivering exceptional technical support. You'll oversee customer onboarding, enhance engagement, and drive adoption of the plat...

Accelerate investigations into financial scams while managing a dynamic team. Lead and mentor investigators through high-pressure workflows, ensuring quality and collaboration with cross-functional pa...

Join us to lead product strategy for a cutting-edge SaaS platform, enhancing auto repair services. Collaborate cross-functionally while leveraging AI to drive impactful product innovations and maintai...

Elevate enterprise data management and governance by supporting integration, ensuring accessibility, reliability, and alignment with operational goals across evolving data landscapes through collabora...

Manage multiple litigation support cases while driving process and quality improvement. Lead project planning, staff coordination, and communication with various stakeholders to ensure effective and t...

Help us ensure smooth operations by providing top-notch network support and troubleshooting for classroom technologies and simulation labs. Collaborate with instructors and maintain essential systems...

Execute impactful networking product strategies, translating technical complexities into market-ready offerings while collaborating across engineering teams to ensure successful delivery within a high...

Champion infrastructure development by managing projects that enhance U.S. and global partnerships. Lead operations, support agency functions, and drive quality initiatives while ensuring efficient ad...

Drive the strategy and delivery of AI-driven product solutions. Collaborate cross-functionally to enhance workflows and optimize operational efficiency, ensuring clear requirements and scalable outcom...

Transform service delivery by managing a 24/7 IT Service Desk, ensuring seamless operations and outstanding support for geographically dispersed users while achieving high service levels and customer...

Drive strategic leadership in IT portfolio and service delivery, ensuring alignment with federal objectives and enhancing service governance. Collaborate to optimize resource allocation and advance mo...

Lead innovative systems engineering solutions that address national security challenges, utilizing both Traditional and Model-Based Systems Engineering methodologies across complex mission environment...

Elevate customer success by driving Emergency Call Management adoption. This role emphasizes cloud product integration and technical support, ensuring seamless operation within client infrastructures...

Contribute to IT excellence by managing helpdesk support, enhancing documentation standards, and driving Tier 2 systems administration across diverse SaaS platforms, fostering a collaborative environm...

Join a team that's dedicated to enhancing cybersecurity operations and IT infrastructure. You will support mission-critical endpoints, ensuring compliance and optimization while working in a dynamic...

Advance your career by leading a dynamic team in optimizing IT products for academic and student services. Collaborate across departments to drive effective technology solutions that align with instit...

Empower your career by leading innovative projects that drive growth, enhance team collaboration, and expand market reach in a dynamic environment. Make impactful decisions that support our mission an...

Elevate your career by providing critical IT support to Army clients, ensuring operational readiness through hands-on troubleshooting and system maintenance in collaboration with cybersecurity and net...

Empower operational success by providing frontline IT support to Army clients. Collaborate cross-functionally to maintain systems, ensure compliance, and troubleshoot issues, enhancing mission readine...

Join our dynamic IT team as you manage and enhance network systems, providing expert technical support. Utilize your skills in troubleshooting, system installation, and security implementation to driv...

Accelerate revenue growth by partnering with Sales to deliver technical expertise, design solutions, and provide exceptional customer experiences, leveraging your technical acumen and communication sk...

Champion the development and execution of cutting-edge training solutions for federal programs, ensuring workforce readiness and excellence in service delivery through a comprehensive training ecosyst...

Lead the charge in optimizing endpoint management for critical IT operations, supporting over 120,000 users nationwide. Contribute to a dynamic team ensuring robust compliance and security tailored fo...

Join us as a Senior Technical Program Manager to oversee IT and cybersecurity operations. Lead project execution, ensure quality, and align cloud strategies, while supporting compliance and communicat...

Transform critical SAP support by providing expert troubleshooting and technical guidance for IS-U and Billing modules. Collaborate remotely with clients and teams to enhance customer experience in co...