Engineering Manager, Customer Support
$135K - $150K *
Lead a multidisciplinary engineering team to enhance and optimize customer systems through lifecycle engineering, ensuring reliable and efficient operations that deliver long-term value and service ex...
Yesterday
$90K - $120K *
Join our team as a User Support Program Manager to design and oversee comprehensive end-user support for automated litigation services, focusing on enhancing user experience and optimizing support pro...
2 weeks ago
$117K - $147K *
Deliver high-impact technical leadership for complex engineering programs, ensuring technical integrity, mentoring engineers, and driving automation for scalability within distributed systems environm...
3 weeks ago
Engineering Manager, Customer Support
$135K - $150K *
Lead the charge in engineering excellence within a dynamic team, optimizing customer support and lifecycle initiatives by enhancing system reliability while fostering a culture of innovation and conti...
1 month ago
Engineering Manager, Customer Support
$135K - $150K *
Lead the charge in revolutionizing service engineering operations. Manage a diverse team, overseeing multiple projects that enhance system performance and reliability, while driving innovative solutio...
1 month ago
$120K - $151K *
Lead technical support initiatives to enhance customer satisfaction, ensure continuity, and improve workflows for the Wave Relay product line, driving effective solutions and collaboration across tech...
2 days ago
$77K - $104K *
Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...
2 weeks ago
$121K - $124K *
Lead a dynamic IT team to provide top-tier desktop support in Education, Research, and Clinical environments. Ensure efficient technical infrastructure management, direct staff operations, and foster...
Reposted 1 week ago
$120K - $144K *
Empower our growing Service Desk team through effective leadership, ensuring high-quality support delivery, operational efficiency, and strategic growth alignment across the organization. Act as a key...
1 week ago
$90K - $120K *
Elevate your career as a Technical Support Engineer, solving complex technical challenges and enhancing the customer experience while collaborating with Product and Engineering teams to deliver except...
Reposted today
$125K - $215K *
Support a cutting-edge API Support team by optimizing processes and leading incident response strategies to enhance client engagement in the fintech industry. Foster a productive environment while man...
3 weeks ago
$90K - $130K *
Manage and oversee complex network fiber projects, ensuring successful execution through effective planning, project management, and team coordination while mentoring junior staff in a collaborative e...
Reposted 1 week ago
$75K - $95K *
Join a team that's focused on resolving complex software issues and enhancing customer experiences. Collaborate across departments to provide technical support for endpoint management in cloud environ...
Today
$80K - $120K *
Unlock potential by leading the resolution of complex technical issues. Drive customer satisfaction, enhance support resources, and advocate customer needs while collaborating with cross-functional te...
1 week ago
Remote Senior Support Engineer - MSP
$90K - $120K *
Inspire exceptional customer experiences as a Senior Support Engineer, driving technical excellence and fostering solutions. Collaborate with teams and empower clients through effective communication...
Today
$90K - $120K *
Elevate your career by leveraging your Tier 3 technical support skills to drive customer success. Collaborate with enterprise clients, troubleshoot complex issues, and enhance the adoption of cutting...
Reposted 1 week ago
$124K - $190K *
Lead our dynamic IT team to enhance high-performance computing services, ensuring reliable, secure, and innovative infrastructure that supports cutting-edge research and collaboration across the unive...
1 month ago
Customer Support Manager-Tier 2 (Austin, TX)
$76K - $128K *
Lead a high-performing team of support engineers in resolving complex escalated customer issues across diverse SaaS products. Drive operational excellence, enhance collaboration, and facilitate produc...
2 weeks ago
$90K - $130K *
Transform complex technical challenges into seamless solutions for enterprise clients. Lead impactful support initiatives, drive product insights, and collaborate with cross-functional teams to enhanc...
4 weeks ago
$90K - $100K *
Deliver exceptional IT support across both NYC and NJ locations, enhancing user experience through in-depth troubleshooting and lifecycle management for endpoints and infrastructure within a dynamic e...
Reposted 3 weeks ago
$90K - $110K *
Drive successful IT project delivery by leading cross-functional teams, managing budgets, and maintaining alignment with client objectives. Take ownership of project phases, ensuring timely communicat...
3 weeks ago
$90K - $130K *
Join us to enhance post-sales customer relationships for strategic accounts, ensuring proactive support, timely resolutions, and the maintenance of strong partnerships while driving customer success a...
Reposted 3 days ago
$90K - $120K *
Shape relationships by engaging with IT leaders at top enterprises, leveraging insights to craft strategies that enhance customer loyalty, drive revenue growth, and ensure alignment with customer need...
Today
$120K - $150K *
Manage complex AI-powered modernization projects in federal healthcare, overseeing cross-functional teams to ensure successful delivery of initiatives that enhance mission-critical systems and support...
4 days ago
$80K - $100K *
Elevate operational efficiency by serving as the primary IT support for office systems. Manage procurement, oversee inventory, and enhance the infrastructure to support a growing team in a dynamic env...
4 weeks ago