Technical Support Manager Jobs in Latham, NY

Join a dynamic team as you lead the development of comprehensive training programs for fire alarm systems, driving efficiency and quality while fostering technical expertise among field technicians an...

Champion the delivery of enterprise technology initiatives by coordinating cross-functional teams and managing project lifecycles, ensuring alignment with business objectives while navigating risks an...

Transform project execution by overseeing team performance, managing deliverables, and ensuring compliance with contractual obligations. Engage with stakeholders to enhance project success and foster...

Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...

Unlock potential by leading on-site installation efforts, ensuring safety, quality, and efficiency in high-impact projects while coordinating with various stakeholders to meet schedule and execution s...

Drive sales enablement initiatives by designing and delivering engaging training programs, collaborating with cross-functional teams to enhance seller productivity and effectiveness across multiple bu...

Empower customers by owning technical issues end-to-end while driving automation solutions to enhance operations. Collaborate with engineering to streamline support processes, ensuring efficient resol...

Lead the charge in resolving complex technical issues and customer escalations. Collaborate cross-functionally to enhance processes and deliver exceptional outcomes while developing deep expertise in...

Advance customer support operations by leading remote teams to resolve complex UAS issues. Collaborate cross-functionally to enhance customer satisfaction and efficiency, driving performance metrics i...

Join a team that leads global technical support operations, driving high-quality customer experiences. Balance strategic oversight with hands-on management, utilizing data and technology to enhance ef...

Empower our engineering team to enhance support for partners through streamlined processes, incident management, and self-service tools, fostering efficient operations while tackling complex technical...

Join us to lead and empower a remote team of IT support engineers, enhancing operational excellence while managing ticket queues and fostering technical growth through hands-on leadership in Microsoft...

Collaborate to oversee comprehensive program delivery, aligning projects with client objectives. Drive cross-functional teams to enhance performance, manage stakeholder relationships, and implement st...

Contribute to seamless change enablement and robust release management by overseeing risk governance, cross-functional coordination, and continuous process improvement, ensuring stable delivery of tec...

Unlock your potential as a Senior Enterprise Technical Support Engineer, leveraging 8+ years of expertise in troubleshooting complex cloud and infrastructure challenges while mentoring a dynamic team...

Drive customer success by creating impactful training programs for our team. Collaborate with cross-functional leaders to enhance skills and improve customer satisfaction through effective learning in...

Lead the charge in customer support for defense clients, coaching teams to enhance operational success. Oversee technical support and field operations, ensuring mission readiness and exceptional custo...

Engage clients as a trusted technical advisor, enhancing their IT strategy and maximizing value from services through strategic relationships and technical expertise in a hybrid Customer Success role...

Lead the charge in enhancing and optimizing the DocuSign CLM platform, ensuring robust application performance and error resolution while collaborating with cross-functional teams to meet business pro...

Transform incident resolution as you handle technical support for a dynamic SaaS platform, ensuring timely restoration of services while closely collaborating with product teams to prevent future issu...

Pioneer a world-class customer support experience by leading a dedicated team, driving process improvements, and mentoring staff to ensure exceptional service quality while fostering a culture of cont...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Lead the charge in expert IT Operations support while managing complex issues, mentoring team members, and optimizing processes in a dynamic federal environment across a broad technology landscape...

Lead and optimize technical support operations in public safety sectors. Drive high-efficiency issue resolution, mentor engineers, manage critical customer relationships, and enforce SLAs to ensure op...