Technical Support Manager Jobs in Boston, MA

Transform the customer experience by leading a dynamic support team to ensure timely resolutions, effective communication, and continuous improvement in software support operations. Drive success thro...

Drive customer success by providing technical support and training for 3D simulation software. Collaborate effectively with engineering and sales teams, leveraging your problem-solving expertise to ta...

Unlock global support excellence by leading desktop and end-user services. Drive operational efficiency through AI and automation while enhancing user experience across diverse teams and regions. Embr...

Empower global desktop and end-user support operations, enhancing service delivery using automation, AI, and data analytics while managing budgets and vendor relationships to ensure seamless user expe...

Empower executives with enhanced technology support by delivering top-tier, responsive service that enhances productivity. Serve as a key lead for escalations and foster a collaborative environment, e...

Accelerate progress at the forefront of IT support, mastering complex technical challenges while guiding clients through networking and Microsoft 365 environments. Elevate service excellence with ment...

Transform critical automation systems by overseeing 24/7 operations, troubleshooting issues, and enhancing performance. Collaborate with engineering teams to ensure reliability, optimize uptime, and l...

Grow your career with a dynamic role leading technical success while driving customer adoption, retention and strategic growth. Collaborate across teams to ensure delivery excellence and maximize clie...

Grow your skills as a Junior Linux Engineer by partnering with experienced professionals. Monitor system health, troubleshoot incidents, and enhance system reliability while gaining hands-on experienc...

Transform IT operations as a local site IT Manager, ensuring reliable systems and zero downtime in manufacturing, while leading support efforts, managing vendors, and driving continuous improvement ac...

Transform project execution by overseeing team performance, managing deliverables, and ensuring compliance with contractual obligations. Engage with stakeholders to enhance project success and foster...

Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...

Unlock potential by providing essential technical support for diagnostic instrumentation, ensuring high standards of customer service and enabling seamless operations within the power utility sector...

Unlock potential by leading on-site installation efforts, ensuring safety, quality, and efficiency in high-impact projects while coordinating with various stakeholders to meet schedule and execution s...

Empower customers by owning technical issues end-to-end while driving automation solutions to enhance operations. Collaborate with engineering to streamline support processes, ensuring efficient resol...

Lead a high-performance production engine that transforms technical concepts into field-ready service offerings while ensuring alignment with sales and marketing strategies for optimal impact...

Lead the charge in resolving complex technical issues and customer escalations. Collaborate cross-functionally to enhance processes and deliver exceptional outcomes while developing deep expertise in...

Join a team that's committed to providing expert technical support, driving product improvements, and ensuring seamless transitions from design to service while collaborating with cross-functional tea...

Unlock potential by leading a dynamic team through a major transformation in enterprise communications and edge networking, leveraging expertise in Unified Communications and mentorship to elevate ope...

Join a team that leads global technical support operations, driving high-quality customer experiences. Balance strategic oversight with hands-on management, utilizing data and technology to enhance ef...

Empower our engineering team to enhance support for partners through streamlined processes, incident management, and self-service tools, fostering efficient operations while tackling complex technical...

Join us to lead and empower a remote team of IT support engineers, enhancing operational excellence while managing ticket queues and fostering technical growth through hands-on leadership in Microsoft...

Unlock potential by providing advanced technical support for complex customer issues. Collaborate with internal teams and clients to enhance system efficiency, ensure satisfaction, and drive process i...

Contribute to seamless change enablement and robust release management by overseeing risk governance, cross-functional coordination, and continuous process improvement, ensuring stable delivery of tec...

Engage with clients as a strategic partner, driving onboarding and success while collaborating with cross-functional teams to enhance customer experience and adoption of AI-driven security solutions...