Technical Support Manager Jobs in Boston, MA

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Transform customer experience by leading Tier 3 technical support and integrations. Build a high-performing team to resolve complex issues while ensuring seamless collaboration across Support, Enginee...

Empower our customers and enhance their experience by troubleshooting complex issues, driving product feedback, and collaborating with cross-functional teams to ensure world-class support in a dynamic...

Engage with clients to ensure operational excellence by providing expert technical support for Symbotic systems, driving technical troubleshooting, and managing escalations in high-impact situations t...

Build a world-class technical support team, driving operational excellence and innovative problem-solving across cloud environments while collaborating closely with engineering to enhance service deli...

Engage in providing essential technical support across multiple regions, enhancing end-user experience through hands-on training, troubleshooting, and maintaining high service levels to achieve custom...

Join us to enhance customer experiences as you troubleshoot and resolve complex product issues. Collaborate with engineering to implement solutions and drive improvements in tools, processes, and metr...

Empower customer success by overseeing post-sale technical strategies, ensuring seamless project delivery, managing stakeholder alignment, and driving value while enhancing product adoption and operat...

Join a team that's committed to driving data-led change and high-performance culture. Lead, coach, and scale processes for technical account management, ensuring impactful strategies and collaborative...

Champion the reliability and performance of critical automation systems, serving as a link between operations and engineering teams while driving rapid issue resolution and system optimization 24/7 to...

Transform critical automation systems by overseeing 24/7 operations, troubleshooting issues, and enhancing performance. Collaborate with engineering teams to ensure reliability, optimize uptime, and l...

Transform software performance in automation systems by leading deployment, troubleshooting, and stabilization efforts. Collaborate with cross-functional teams to ensure seamless integration and relia...

Lead the charge in managing a high-performing Service Desk team supporting external clients. Drive continuous improvement and ensure reliable service through hands-on leadership, collaboration with en...

Accelerate your career by leading a technical support team to enhance product expertise and customer satisfaction, troubleshooting complex issues, and collaborating across departments to drive process...

Empower our information security program by ensuring compliance with top frameworks and standards through independent audits, project management, and continuous improvement, while engaging collaborati...

Join a dynamic team as a Technical Success Manager, delivering tailored solutions and maintaining strong relationships with strategic customers. Drive value through technical consultancy, incident res...

Partner with us to ensure excellence in Training, Safety, and Quality across projects. You'll drive compliance, foster a proactive culture, and lead initiatives that enhance operational performance an...

Elevate your career with a pivotal role managing analytics and workforce systems for customer support. Drive cross-functional performance improvements, develop KPI frameworks, and enhance operational...

Join a dynamic team to empower partners in building AI solutions using the Cognigy platform. You will provide hands-on technical enablement, training, and support, guiding partners from basic understa...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Join a team that's shaping operational strategies by leading customer support initiatives, driving performance excellence, and developing high-performing teams to enhance experiences across diverse cu...

Champion efficient program management for enterprise services, driving project success and customer satisfaction through strong leadership and collaborative teams while managing travel requirements an...

Manage and oversee complex network fiber projects, ensuring successful execution through effective planning, project management, and team coordination while mentoring junior staff in a collaborative e...

Accelerate progress at a global scale by providing expert remote support for SAP applications. Leverage deep technical knowledge to troubleshoot, enhance client satisfaction, and deliver high-quality...

Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...