Technical Support Manager Jobs in Austin, TX

Take ownership of the support operations strategy to enhance complex workflows, implement AI-driven tools, and drive cross-functional collaboration, ensuring an effective support experience aligned wi...

Drive exceptional customer experiences by troubleshooting complex technical issues, collaborating cross-functionally, and advocating for customer needs in a fast-paced, SLA-driven environment, while e...

Champion end-to-end manufacturing processes, driving data integrity and operational excellence. Collaborate across teams to enhance performance, improve workflows, and implement continuous improvement...

Champion partner success by designing high-impact enablement programs, translating technical strategies into actionable solutions that drive product adoption and empower partners to excel in their dep...

Drive innovation in AI-powered tools by leading a multidisciplinary engineering team. Own the development of scalable, user-centric solutions that empower crime fighters while ensuring high quality an...

Join a team that's focused on leading infrastructure and security operations to ensure reliability and security of critical business systems. Your role will shape the infrastructure landscape, guiding...

Lead a dynamic team managing Platform, DevOps & Data functions to ensure CI/CD, release discipline, and production reliability for engineering teams. Drive improvements in operational standards, monit...

Advance your career by leading global capacity management initiatives, optimizing resources and enhancing operational efficiency within a dynamic, collaborative environment focused on revenue growth a...

Join a team that's committed to ensuring client success through expert guidance and solution delivery. As the primary liaison, you'll facilitate smooth implementation and strategically align technolog...

Join our team to drive effective IT operations and ensure seamless delivery of technology initiatives. Collaborate with cross-functional teams and vendors to maintain a stable and scalable technology...

Manage complex technical escalations for VMstore products, providing expert resolution and preventing issues in high-pressure environments, while advocating for customer needs to engineering and ensur...

Innovate within our AI ISV Partner Program by steering strategy, identifying market opportunities, and enhancing partnerships to drive comprehensive AI solutions across various sectors, maximizing cus...

Drive the evolution of our AI ISV partner ecosystem by defining strategies and frameworks that connect market needs, partner capabilities, and AI solutions, ensuring customer satisfaction and operatio...

Join our team to lead the Advanced Telephony Support department, fostering top-notch customer experiences through strategic leadership, team development, and operational excellence while collaborating...

Empower customer success and technical teams by developing innovative training programs that drive performance and growth. Collaborate cross-functionally to enhance onboarding, skills, and measurable...

Elevate the advisor experience by guiding seamless onboarding and platform use for the next-gen Investor Solution, collaborating closely with cross-functional teams to ensure effective support and con...

Advance client success by managing and optimizing technical needs for a diverse portfolio. Collaborate closely with customers to drive software adoption, enhance performance metrics, and foster long-t...

Empower a multi-site maintenance team while ensuring reliability and performance of food production automation equipment. Engage hands-on in troubleshooting and leading initiatives to enhance efficien...

Lead the charge in enhancing customer success as a Service Operations Manager. Develop a high-performing team, drive operational excellence, and foster cross-functional collaboration to ensure top-not...

Build the security and IT foundations essential for our rapid growth. Drive compliance, operational security, and efficient IT systems to empower engineering teams while safeguarding sensitive informa...

Join a team that's paving the way in systems engineering for global communications. Contribute to innovative modeling projects, collaborate with experts, and ensure mission success through meticulous...

Launch impactful enablement strategies to elevate customer-facing teams' understanding of complex technical products, fostering effective communication and driving sales success through targeted learn...

Join a team that's at the forefront of training development for advanced maritime platforms. Drive program delivery, coordinate cross-functional efforts, and ensure training aligns with operational re...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Collaborate with clients to design and implement innovative technical solutions. Leverage your software engineering expertise to tackle complex challenges, enhance business processes, and deliver exce...