Technical Support Analyst Jobs in Richmond, VA

Innovate business processes through strategic AI and automation initiatives. Collaborate with stakeholders to identify opportunities, design solutions, and ensure alignment with operational goals, dri...

Tackle advanced technical challenges as a primary escalation point, optimize monitoring capabilities, and lead incident management within a dynamic Operations Center. Collaborate with cross-functional...

Support advanced troubleshooting within the Technology Operations Center, optimizing monitoring systems like SolarWinds, leading incident management, and mentoring junior analysts to enhance operation...

Engage with key stakeholders to gather requirements, analyze processes, and support cost-benefit assessments for Veterans Affairs IT projects, contributing to effective documentation and operational i...

Innovate and optimize workflows as a JIRA Administrator to enhance collaboration and manage projects across our Health System. Utilize agile project management principles to design effective JIRA conf...

Champion customer success by leveraging your expertise in cloud, networking, and Linux technologies to provide exceptional technical support, enhance operational efficiencies, and mentor team members...

Unlock your potential as a Senior Business Systems Analyst, where you'll bridge the gap between technology and business needs, ensuring software solutions drive organizational success and stakeholder...

Join our team as a User Support Program Manager to design and oversee comprehensive end-user support for automated litigation services, focusing on enhancing user experience and optimizing support pro...

Lead and enhance L1/L2 IT support operations while mentoring a dedicated team. Manage escalations, improve processes, and drive IT service excellence while ensuring seamless user experiences throughou...

Execute security measures by analyzing incidents, conducting audits, and managing vulnerabilities to protect networks and systems. Collaborate on improving security infrastructure and ensuring complia...

Unlock potential by conducting data-driven analyses to support underwriting leadership. Investigate pricing changes, coordinate with stakeholders, and enhance decision-making processes in a dynamic, f...

Shape the future of transportation by leveraging your expertise as a senior Business Analyst. Collaborate closely with stakeholders, drive Agile processes, and utilize your SQL skills to enhance gover...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Drive exceptional customer support by troubleshooting remotely across imaging modalities. Collaborate with teams to escalate complex issues, ensuring operational efficiency and a seamless experience i...

Join a team that's dedicated to delivering exceptional remote support for imaging modalities. This role involves troubleshooting, customer interaction, and collaboration in a flexible, fast-paced envi...

Elevate customer success by driving Emergency Call Management adoption. This role emphasizes cloud product integration and technical support, ensuring seamless operation within client infrastructures...

Lead the charge in enhancing software quality through rigorous testing and analysis. Collaborate with a diverse team to develop automated tests and ensure accuracy in healthcare applications, making a...

Pioneer impactful delivery solutions by coaching Agile teams, fostering improvement, and collaborating effectively across functions to ensure timely, high-quality project execution and exceptional cus...

Engage in technical support for customer escalations, resolving complex issues with precision. Collaborate with teams and engineers to enhance service delivery in a dynamic and fast-paced environment...

Elevate customer outcomes by serving as a trusted technical advisor, managing complex data integrations and enhancing client relationships through strategic support and advocacy in a fast-paced SaaS e...

Lead the charge in enhancing finance operations by overseeing Source to Pay and Record to Report processes, ensuring excellence in reporting and financial controls while partnering with key stakeholde...

Help us enhance our workforce management capabilities by supporting the implementation and monitoring of timekeeping systems. Ensure compliance with labor regulations and optimize team processes while...

Oversee and optimize end-user support operations, ensuring high-quality IT service delivery. Lead Help Desk teams, manage incident response, and improve customer satisfaction through effective service...

Elevate your career as a Senior Business Analyst, driving strategic analysis for Veterans Affairs IT programs. Collaborate with stakeholders and ensure clarity in business requirements, while leading...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...