Technical Support Analyst Jobs in Raleigh, NC

Elevate your career as a Senior Business Analyst, driving strategic analysis for Veterans Affairs IT programs. Collaborate with stakeholders and ensure clarity in business requirements, while leading...

Optimize service desk performance by leading a hybrid team of humans and AI agents, ensuring operational excellence through effective management and innovative automation strategies...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Empower operational excellence by owning analytics and reporting for contact center operations. Drive automation and data integrity through Power BI, delivering actionable insights and enhancing decis...

Accelerate growth in a technical support role by managing voice/video/data network tasks and projects, while collaborating with teams to optimize operations and improve quality, all in a flexible, rem...

Unlock impactful solutions by bridging business needs with technology. Collaborate across teams to define requirements and streamline processes, enhancing system functionality in a dynamic enterprise...

Join a dynamic team to analyze needs and craft technology solutions for Ethics and Peer Review programs. Collaborate across departments to ensure seamless integration, communication, and support throu...

Support our customers by delivering top-notch remote troubleshooting and support for imaging modalities, ensuring efficient issue resolution and excellent customer experience in a dynamic 24/7 environ...

Transform customer engagement by serving as the key technical consultant during implementation. Lead discovery sessions, understand their processes, and translate needs into actionable technical specs...

Drive impactful mortgage analysis through collaboration with cross-functional teams. Leverage industry expertise to optimize integrations, enhance product functionality, and document processes for tra...

Optimize project delivery by leading requirements management for low to moderate risk initiatives. Collaborate with stakeholders, ensure customer-centric outcomes, and support teams to achieve strateg...

Transform global IT support delivery by leading a dynamic team focused on enhancing employee experience, operational efficiency, and service quality in a remote-first environment, while fostering tale...

Unlock potential by providing expert IT support in diverse environments. Engage with users for troubleshooting and proactive solutions, while enhancing IT independence and satisfaction through effecti...

Champion innovative software solutions by developing applications, optimizing efficiency, and analyzing user needs. Collaborate with teams and optimize operational specifications, all while ensuring h...

Provide critical support by consolidating project data and metrics across workstreams. Engage in reporting and governance, fostering process improvement while ensuring compliance with PMO standards fo...

Develop and optimize Workday HR modules while collaborating with stakeholders to enhance system performance and improve data quality across key processes...

Drive the delivery of modern workplace solutions by managing Microsoft 365 services, executing migrations, and optimizing configurations for seamless user experiences. Collaborate cross-functionally t...

Take ownership of data-driven decision-making by managing statistical programming efforts. Collaborate with biostatistics and data management teams to ensure high-quality analytics for clinical trials...

Shape the future of power systems by leading technical projects, ensuring operational excellence, and maintaining strong client relationships. Drive innovation and support a diverse team in delivering...

Accelerate technical excellence by designing and maintaining secure endpoint configurations in Windows and macOS environments, ensuring robust support for a federal agency's infrastructure and cyberse...

Join a dynamic team where you'll coordinate and optimize maintenance processes, ensuring critical facility operations run smoothly 24/7. Your organizational skills will drive efficiency and reliabilit...

Drive excellence by collaborating across teams to manage sprint backlogs, document requirements, and translate product needs into actionable tasks for a top-tier mobile app and its middleware, ensurin...

Empower our growing Service Desk team through effective leadership, ensuring high-quality support delivery, operational efficiency, and strategic growth alignment across the organization. Act as a key...

Elevate customer satisfaction as a specialist in identity and access management support. Collaborate across global teams, troubleshoot complex issues, and deliver solutions for premium clients in a dy...

Transform the ServiceNow landscape by designing, developing, and supporting scalable IT solutions. Collaborate with stakeholders to enhance operational efficiency across multiple ITSM processes, ensur...