Technical Support Analyst Jobs in Charlotte, NC

Lead the charge in customer escalation management during critical incidents, ensuring timely communication and effective coordination between customers and technical teams to maintain operational stab...

Transform the R&D infrastructure by overseeing system operations, ensuring optimal performance, and collaborating across teams to drive innovation and efficiency in technology utilization, all while m...

Lead and optimize technical support operations in public safety sectors. Drive high-efficiency issue resolution, mentor engineers, manage critical customer relationships, and enforce SLAs to ensure op...

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

Champion exceptional user support by resolving technical issues swiftly, managing a dynamic ticket queue, and collaborating with cross-functional teams to enhance customer experience...

Transform the landscape of IT security by leading risk assessments and remediation initiatives across the enterprise. Collaborate with cross-functional teams to safeguard systems and ensure compliance...

Join a team that's integral to resolving complex API challenges and enhancing data integration workflows in a dynamic federal environment. Elevate your career by collaborating across teams to support...

Accelerate operational excellence as you lead enterprise service desk operations, enhancing user support quality and managing performance metrics, incident resolution, and staff training within a fede...

Optimize enterprise monitoring by ensuring enhanced system health via proactive performance analysis and real-time monitoring tools in a dynamic, collaborative remote environment...

Champion our IT infrastructure by automating identity and device management. In this dynamic role, you'll implement innovative security measures while ensuring operational efficiency in a cutting-edge...

Engage with customers as a technical expert in DAA deployments, providing critical support and issue resolution. Collaborate with teams to enhance product investments, ensuring optimal performance and...

Deliver high-quality SAP ABAP development, focusing on design, coding, and testing applications. Collaborate with a dedicated team to translate customer requirements into functional software, ensuring...

Analyze service delivery data to develop impactful reporting solutions, enhance operational performance, and support continuous improvement initiatives across managed service agreements...

Advance your career by managing daily operations, including tracking tickets and overseeing contracts. Ensure timely requisition processing and maintain high documentation standards in a fast-paced, d...

Empower your career by leading negotiations and threat intelligence in cyber extortion. Utilize your analytical skills to enhance response strategies, mentor junior analysts, and drive improvements in...

Pioneer critical advancements in healthcare by conducting thorough business analysis and process improvements for federal IT modernization, directly enhancing Veteran healthcare services and outcomes...

Transform software sales through innovative enterprise agreements and licensing models. Collaborate with OEM partners to drive revenue growth and create tailored solutions for complex enterprise needs...

Transform HR processes by optimizing People Technology systems and enhancing Workday. Collaborate with cross-functional teams to improve operational efficiency and deliver scalable solutions that enri...

Join a team that's committed to solving complex technical challenges while supporting diverse IT environments. Leverage your expertise to enhance system performance and provide exceptional user experi...

Transform complex business challenges into innovative AI-driven automation solutions. As an Automation Engineer, you'll design and optimize robotic workflows while collaborating with top-tier speciali...

Unlock operational excellence by delivering premium IT managed services, optimizing complex infrastructures, and providing technical leadership. Collaborate closely with a dynamic team to enhance perf...

Transform IT support operations by leading the Service Desk team, ensuring seamless service continuity, driving best practices, and enhancing user productivity through strategic planning and technical...

Drive your career with a dynamic team leading software support, troubleshooting complex issues, and ensuring exceptional customer satisfaction globally. Mentor specialists while engaging with develope...

Explore data-driven solutions to enhance service performance, product reliability, and customer satisfaction. Collaborate with cross-functional teams to turn complex datasets into actionable insights...

Take ownership of ServiceNow system administration, ensuring security, compliance, and reliability across federal environments while collaborating with cross-functional teams to optimize platform perf...