In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
$71K - $95K *
Empower our customers and enhance their experience by troubleshooting complex issues, driving product feedback, and collaborating with cross-functional teams to ensure world-class support in a dynamic...
1 week ago
Technical Support Engineer- Building Automation Systems
$96K - $192K *
Design sustainable solutions that enhance customer experiences. Collaborate with teams to troubleshoot technical issues and drive best practices in building automation systems, ensuring exceptional se...
Reposted 1 week ago
$101K - $130K *
Manage the end-to-end lifecycle of complex ELD compliance issues, driving resolution and product improvements while collaborating closely with customers, R&D, and support teams to ensure seamless oper...
Yesterday
$90K - $121K *
Transform the compliance landscape by leading complex product support, ensuring accuracy in ELD systems, and driving improvements through data analysis and customer engagement. Collaborate with teams...
3 weeks ago
$85K - $87K *
Unlock potential by providing top-notch technical support and troubleshooting for enterprise software. Collaborate with customers to resolve complex technical issues and enhance product knowledge acro...
4 weeks ago
$129K - $162K *
Champion user success by delivering expert technical support, navigating complex networking challenges, and enhancing customer experience through proactive solutions and collaboration with cross-funct...
2 weeks ago
$90K - $120K *
Join a team that's dedicated to customer success, leveraging your technical expertise to drive product adoption and ensure a seamless onboarding experience for clients using our cutting-edge platform...
Reposted 2 weeks ago
Senior Customer Support Engineer
$85K - $99K *
Join a team that's committed to resolving complex technical challenges for enterprise clients, enhancing product functionality, and fostering customer success through clear communication in a dynamic...
1 week ago
$110K - $120K *
Accelerate progress at the forefront of technical support by owning complex escalations and innovating AI-driven solutions, ensuring efficient resolutions and enhancing our support team's capabilities...
Today
$97K - $121K *
Take ownership of complex support tickets as a Tier 2 Support Engineer. Collaborate across teams, troubleshoot networking issues, mentor colleagues, and enhance user experience while ensuring high CSA...
2 weeks ago
$70K - $95K *
Deliver high-quality technical support for complex systems, ensuring timely resolutions and efficient troubleshooting in collaboration with engineering teams while adhering to SLAs and promoting custo...
3 weeks ago
Senior Technical Support Engineer
$90K - $130K *
Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...
3 weeks ago
Senior Technical Support Engineer
$90K - $141K *
Champion customer success by delivering exceptional technical support to enterprise clients, mastering product nuances, and collaborating across communication channels while troubleshooting complex is...
Today
$71K - $97K *
Engage with clients to ensure operational excellence by providing expert technical support for Symbotic systems, driving technical troubleshooting, and managing escalations in high-impact situations t...
Yesterday
Technical Support Engineer- USA
$80K - $120K *
Unlock potential by delivering exceptional technical support for clients, troubleshooting complex issues, and ensuring timely resolutions. Collaborate with teams to enhance platform performance and dr...
Reposted 2 days ago
$80K - $90K *
Help us redefine technical support by owning high-impact escalations, leveraging AI tools, and mentoring junior team members. Collaborate across departments to enhance customer experience. Your expert...
2 weeks ago
Senior Customer Support Engineer (Tier 3), Customer Escalations
$115K - $144K *
Empower our engineering team by resolving complex technical escalations and bridging communication gaps between customers and support. You'll take charge of critical issues, driving solutions that enh...
Today
Senior Customer Support Engineer (Tier 3), Customer Escalations
$154K - $192K *
Solve complex technical escalations, collaborating with engineering to ensure effective resolutions. Take ownership from intake to handoff, while enhancing product quality through proactive issue iden...
Today
$95K - $110K *
Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...
Reposted 1 week ago
Senior Google CX Engineer (GECX)
$100K - $130K *
Lead the charge in shaping AI-driven customer experiences by architecting secure, scalable Google Cloud solutions. Play a vital role in innovation, driving advancements in conversational AI to enhance...
1 week ago
Senior Google CX Engineer (GECX)
$120K - $150K *
Lead the architecture and technical development of innovative Google Cloud solutions. Ensure scalable and secure implementations while driving customer experience transformation through advanced conve...
1 week ago
Technical Customer Success Manager
$90K - $120K *
Support customer success by leading onboarding, fostering relationships, and driving product adoption in a collaborative, fast-paced SaaS environment focused on cybersecurity...
2 days ago
Sr. Support Engineer, SAP Basis
$128K - $160K *
Accelerate progress at a global scale by providing expert remote support for SAP applications. Leverage deep technical knowledge to troubleshoot, enhance client satisfaction, and deliver high-quality...
Reposted 4 days ago
$140K - $180K *
Build a world-class technical support team, driving operational excellence and innovative problem-solving across cloud environments while collaborating closely with engineering to enhance service deli...
Yesterday
$130K - $180K *
Empower enterprise AI security initiatives by leading customer success, driving delivery excellence in engagements, and crafting compelling narratives that enhance customer risk management and expand...
2 days ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.