Technical Support Manager Jobs in New York, NY

Empower a motivated technical support team to deliver exceptional customer service and resolve complex issues efficiently, ensuring high satisfaction and loyalty through effective leadership and innov...

Join our dynamic team to lead the AMER technical support group, enhancing customer experience while developing engineers. Drive operational excellence across complex platforms and foster on-going impr...

Optimize customer support processes for enterprise-level solutions, enhancing operational efficiency and experience. Collaborate across teams to resolve issues, drive improvements, and ensure responsi...

Contribute to the future of emergency services by providing essential support for critical public safety technologies, ensuring optimal operation and enhanced logging and recording systems for NYC 911...

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

Elevate customer support operations by leading a remote team, improving workflows, and driving collaboration between departments to enhance the user experience and support performance...

Drive customer success by managing and optimizing enterprise support processes. Lead a dedicated team focused on exceptional service in critical infrastructure, enhancing operational maturity, and ens...

Unlock potential by leading end-user support initiatives across all company locations. This role integrates team leadership and technical expertise to enhance service delivery and user experience whil...

Elevate customer outcomes by serving as a trusted technical advisor, managing complex data integrations and enhancing client relationships through strategic support and advocacy in a fast-paced SaaS e...

Innovate a world-class Support Engineering function by building and leading a talented global team, designing operational models, and driving continuous improvement to enhance customer success and pro...

Transform data operations by leading the support for a modern data platform. Drive improvements, ensure data quality, and mentor junior team members, collaborating across departments to maintain high...

Transform client relationships by delivering exceptional technical support services, ensuring satisfaction and retention across a portfolio of medium to small accounts, while effectively driving impro...

Develop essential technical solutions as a Hotline Engineer, supporting clients across North America and beyond. Collaborate with global teams and manage customer issues, ensuring seamless operations...

Lead the end-to-end delivery of IT systems, ensuring performance, stability, and alignment with business needs. Collaborate across teams to drive quality outcomes in infrastructure, ERP, cybersecurity...

Join a dynamic team to lead product support operations, empowering specialists to deliver exceptional customer experiences while driving continuous improvement and efficiency across support systems an...

Drive excellence in Training, Safety, and Quality initiatives across diverse projects. Lead compliance efforts, enhance performance metrics, and mentor teams to achieve operational excellence in a dyn...

Innovate at the intersection of media and technology by providing high-level technical support, troubleshooting multi-service network products, and collaborating closely with customers and teams to en...

Unlock the potential in customer support by troubleshooting, enhancing processes, and collaborating with teams to ensure high-quality solutions and client satisfaction in a dynamic, fast-paced environ...

Build a transformative customer support operations function. Drive system design, optimize workflows, own support metrics, and enhance the tooling stack to ensure scalable, high-quality service for di...

Grow your career with a Senior Manager role leading a dedicated product support team. Manage complex escalations, elevate customer experience, and drive operational improvements for strategic accounts...

Drive your career forward by managing a team of field technicians, ensuring quality service delivery, workflow efficiency, and staff development to meet productivity goals and customer satisfaction ac...

Drive technical support and engineered solutions, enhancing customer satisfaction with PWT products. Collaborate with partners and consulting engineers to ensure safety and compliance while meeting di...

Oversee project execution for Technical Support and User Engagement tasks, coordinating daily activities and developing training materials while monitoring schedules and service metrics to enhance use...

Join our team as a User Support Program Manager to design and oversee comprehensive end-user support for automated litigation services, focusing on enhancing user experience and optimizing support pro...

Deliver high-impact technical leadership for complex engineering programs, ensuring technical integrity, mentoring engineers, and driving automation for scalability within distributed systems environm...