Technical Account Manager Jobs

Explore Technical Account Manager jobs for experienced professionals who connect technology, customer needs, and business outcomes. These roles help customers get lasting value from complex products and services while building trusted relationships with key accounts. Ladders features vetted professional opportunities paying $100,000 or more.

What Does a Technical Account Manager Do?

Technical Account Managers (TAMs) guide customers through implementation, adoption, and ongoing use of a company’s technology. They translate technical concepts into practical recommendations, coordinate with engineering and support teams, and help resolve complex issues. Depending on the organization, the role may also include account planning, product feedback, renewals, and identifying opportunities to expand customer partnerships.

Common Responsibilities

  • Build relationships with customer stakeholders and understand their technical and business goals.
  • Advise customers on product configuration, integrations, best practices, and adoption.
  • Coordinate incident response and communicate progress on technical challenges.
  • Work across sales, customer success, product, engineering, and support teams.
  • Monitor account health, identify risks, and develop plans to improve customer outcomes.
  • Share customer insights with internal teams to inform product improvements.

Skills and Qualifications

Employers often seek a combination of technical fluency and customer-facing communication. Relevant strengths may include cloud platforms, software or systems integration, troubleshooting, project coordination, data analysis, and knowledge of a specific industry or product. Successful TAMs listen carefully, explain complex topics clearly, manage competing priorities, and build credibility with both technical teams and senior decision-makers. Requirements vary by employer and seniority.

Technical Account Manager Career Opportunities

TAM positions are available across areas such as enterprise software, cloud computing, cybersecurity, data platforms, and telecommunications. Career paths may lead to senior or strategic account management, customer success leadership, solutions consulting, or technical program management. Browse current Technical Account Manager openings on Ladders to find vetted roles paying $100,000 or more and identify opportunities aligned with your experience.

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1
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$120K - $135K *

Reimagine sales possibilities by driving user activation on a transformative platform, utilizing strategic outbound and inbound techniques, while fostering strong relationships and enhancing client ex...

Jacksonville, FLRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $130K *

Lead the charge in overseeing field installation activities, ensuring safety and quality while coordinating with project managers and stakeholders to drive successful project execution and adherence t...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Analyze technical sales opportunities from discovery to close, leveraging AI tools and client data to drive business cases. Collaborate with cross-functional teams to ensure seamless implementation an...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by leveraging your Salesforce expertise to design, build, and review secure, scalable solutions. Collaborate with clients and teams to ensure seamless integrations and effective deliv...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Transform the enterprise account management landscape by leading strategy, driving revenue retention, fostering customer growth, and developing high-performing teams to enhance client relationships an...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $150K *

Join a team that's driving customer success by managing strategic accounts, enhancing retention, and leading a dedicated team. Shape best practices and leverage automation to optimize account manageme...

Florida, USRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$135K - $160K *

Champion growth by cultivating strategic relationships and expanding our hospitality solutions portfolio. Drive new business and retention efforts while leading a dynamic sales team in the Northeast r...

Portsmouth, NHRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$91K - $154K *

Build strong customer relationships while meeting sales goals. Manage a diverse portfolio in the mid-market, guiding clients through their journey with GitLab's innovative solutions and driving expans...

United StatesRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$140K *

Join a team that's focused on strategic account management and business development. You'll cultivate relationships with key customers in the Home, Garden & Personal Care sectors, driving growth and d...

New Jersey, USRemote

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$186K - $234K *

Grow your career by driving sales and building relationships in the neurology and rare disease sectors. Collaborate with healthcare professionals to enhance patient care and achieve sales targets whil...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $140K *

Join a dynamic team to foster client relationships, drive strategic growth, and innovate solutions that enhance client success. Collaborate across functions to deliver impactful results and maintain i...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$90K - $110K *

Elevate the quality assurance process by managing UAT, bug triage, and CI/CD systems. Collaborate with engineering teams to ensure seamless communication and proactive quality management throughout th...

Toronto, ONRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $119K *

Unlock potential by driving the implementation and support of healthcare IT solutions. Collaborate with clients to translate business needs into innovative technical strategies that enhance data analy...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$161K - $183K *

Transform your career by leading strategic account management in the global IVD market. Drive growth, build partnerships, and negotiate complex deals while collaborating across functions to deliver su...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Shape the future of field engineering by leading technical support, training, and quality assurance efforts. Drive continuous improvement while ensuring top-tier service and communication with clients...

RemoteRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$104K - $123K *

Elevate your career as a strategic advisor to mid-market clients, driving growth and revenue. Manage your own portfolio, build lasting partnerships, and uncover new business opportunities in this dyna...

United StatesRemote

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$169K - $231K *

Champion strategic account growth by fostering relationships and driving behavior change in corporate accounts. Leverage market insights to meet revenue goals and enhance product utilization through c...

Texas, USRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Accelerate bioprocessing market growth by defining strategies, customer insights, and alliances. Collaborate across functions to ensure market performance and adoption, driving impactful solutions in...

San Diego, CARemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$195K - $307K *

Take ownership of critical technical programs, transforming strategic business objectives into actionable systems solutions while leading cross-functional teams to optimize and enhance platform perfor...

Seattle, WARemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$109K - $165K *

Advance your career by leading a team of Implementation Consultants to enhance enterprise customer engagement, drive successful deployments, and foster a high-performance culture while collaborating c...

Denver, CORemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $150K *

Lead the charge in transforming public sector consulting by guiding organizations through digital transformation and ERP implementations, while managing high-impact teams and fostering client relation...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$65K - $118K *

Empower public safety solutions by driving sales and managing customer relations. Grow accounts with first responders, exceed targets, and maintain data integrity. Achieve success through relationship...

Portland, ORRemote

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$100K - $120K *

Optimize talent acquisition strategies and operations for federal recruiting. Lead a team to enhance candidate assessment, workforce planning, and compliance with federal hiring practices while ensuri...

Virginia, USRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

$125K - $150K *

Join a team that's transforming digital experiences by leveraging your expertise in sales engineering. Collaborate with top brands to drive technical discovery and showcase the value of innovative sol...

RemoteRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Serve as a trusted partner for Premium Support customers, using advanced troubleshooting skills to resolve complex technical issues and enhance system resilience. Collaborate with cross-functional tea...

Ontario, CARemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Technical Account Manager?question toggle

    A Technical Account Manager is a customer-facing professional who helps customers successfully adopt and use a company’s technical products or services. The role combines technical guidance, relationship management, and coordination with internal teams.

  • What does a Technical Account Manager do day to day?question toggle

    Daily work may include customer meetings, reviewing account needs, advising on product use and integrations, coordinating technical issue resolution, tracking adoption, and working with product, engineering, sales, or support teams.

  • What skills are important for Technical Account Managers?question toggle

    Important skills often include technical troubleshooting, knowledge of relevant software or cloud platforms, clear communication, customer relationship management, project coordination, and the ability to explain technical information to different audiences.

  • What qualifications do employers look for in Technical Account Managers?question toggle

    Requirements depend on the employer and product. Many roles value experience in a technical customer-facing position, familiarity with the company’s technology or industry, and a record of helping customers achieve business outcomes. Some employers prefer a degree or relevant certifications.

  • How can I find Technical Account Manager jobs paying $100,000 or more?question toggle

    Browse Technical Account Manager opportunities on Ladders, where professional roles are vetted and pay $100,000 or more. Review each listing for its responsibilities, location, compensation details, and experience requirements.