Technical Account Manager Jobs

Explore Technical Account Manager jobs for experienced professionals who connect technology, customer needs, and business outcomes. These roles help customers get lasting value from complex products and services while building trusted relationships with key accounts. Ladders features vetted professional opportunities paying $100,000 or more.

What Does a Technical Account Manager Do?

Technical Account Managers (TAMs) guide customers through implementation, adoption, and ongoing use of a company’s technology. They translate technical concepts into practical recommendations, coordinate with engineering and support teams, and help resolve complex issues. Depending on the organization, the role may also include account planning, product feedback, renewals, and identifying opportunities to expand customer partnerships.

Common Responsibilities

  • Build relationships with customer stakeholders and understand their technical and business goals.
  • Advise customers on product configuration, integrations, best practices, and adoption.
  • Coordinate incident response and communicate progress on technical challenges.
  • Work across sales, customer success, product, engineering, and support teams.
  • Monitor account health, identify risks, and develop plans to improve customer outcomes.
  • Share customer insights with internal teams to inform product improvements.

Skills and Qualifications

Employers often seek a combination of technical fluency and customer-facing communication. Relevant strengths may include cloud platforms, software or systems integration, troubleshooting, project coordination, data analysis, and knowledge of a specific industry or product. Successful TAMs listen carefully, explain complex topics clearly, manage competing priorities, and build credibility with both technical teams and senior decision-makers. Requirements vary by employer and seniority.

Technical Account Manager Career Opportunities

TAM positions are available across areas such as enterprise software, cloud computing, cybersecurity, data platforms, and telecommunications. Career paths may lead to senior or strategic account management, customer success leadership, solutions consulting, or technical program management. Browse current Technical Account Manager openings on Ladders to find vetted roles paying $100,000 or more and identify opportunities aligned with your experience.

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$80K - $95K *

Join a team that's driving financial excellence by managing revenue accounting activities, ensuring compliance with ASC 606, and leveraging advanced analytics to enhance reporting and operational effi...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's focused on federal product marketing, driving value creation through Zero Trust strategies. Engage with government agencies to craft compelling messaging, support RFP processes, and...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $160K *

Join a team that's shaping the future of identity security by developing impactful enablement programs for pre-sales teams. Collaborate with cross-functional leaders to enhance skills and drive busine...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Partner with us to provide exceptional technical support, ensuring seamless deployments and customer satisfaction. Collaborate with teams to analyze issues, recommend solutions, and enhance product re...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$134K - $229K *

Transform partner engagement by empowering sales teams with resources, training, and strategic insights. Drive product adoption through tailored solutions and collaborative initiatives, ensuring custo...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$134K - $229K *

Lead the charge in empowering partners through training and resources, facilitate strategic engagements, and architect tailored solutions that drive adoption of innovative technologies and managed ser...

Puerto Rico, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$112K - $144K *

Transform essential public sector operations by leveraging IoT solutions to enhance fleet management, improve compliance, and optimize logistics for safer, greener environments. Collaborate with diver...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Champion exceptional growth by nurturing key accounts and driving SaaS innovation. Collaborate end-to-end with clients to enhance their experience and optimize product adoption, while contributing to...

United StatesRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$121K - $224K *

Pioneer growth in enterprise banking by leading a dynamic sales team, driving client relationships, and executing strategic initiatives to expand market presence and enhance customer value...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $120K *

Drive the evolution of online educational platforms by collaborating with diverse teams, championing user needs, and managing product roadmaps to enhance the overall learning experience for students a...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Empower our team to build innovative security and governance solutions, shaping access management for both human and agent users. Lead a small, dynamic group as we define architectural foundations and...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$500K+*

Drive end-to-end delivery across technology streams, leading cross-functional teams to ensure alignment, transparency, and success in high-visibility projects. Collaborate with stakeholders and manage...

Edison, NJRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Business Services

$120K - $145K *

Drive the development of a robust technical enablement program, enhancing productivity for pre-sales and post-sales teams. Collaborate across departments to create scalable frameworks, certifications...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Lead the charge in shaping and executing a go-to-market strategy for bank payments. Collaborate with cross-functional teams to drive revenue, build customer relationships, and influence product develo...

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6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$109K - $152K *

Lead the charge in guiding clients through benefits design and enrollment, ensuring seamless processes and proactive communication. Shape resilient systems while solving complex benefits challenges fo...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $130K *

Drive customer success by managing onboarding, project delivery, and ongoing support. Collaborate with cross-functional teams to enhance the customer experience and ensure long-term account growth in...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$150K - $180K *

Lead the Solutions Engineering function, driving technical excellence and customer engagement to design tailored data center solutions. Collaborate cross-functionally to ensure seamless transitions fr...

Texas, USRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Drive sales growth by cultivating relationships, managing territory, and providing technical expertise to customers while ensuring market share and sales goals are achieved in a dynamic environment...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$224K - $320K *

Take ownership of enterprise software sales in Illinois and Wisconsin, driving revenue growth and managing key accounts. Leverage your network to deliver exceptional value and exceed quotas in a dynam...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Drive success by leveraging your expertise in enterprise sales to enhance customer engagement and expand market presence. Collaborate cross-functionally to deliver innovative solutions that empower or...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Engage with our team as a Senior Services Engineer, driving B2B integration and managed file transfer solutions. Ensure operational excellence and reliability in mission-critical systems while providi...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$136K - $160K *

Elevate operations through AI-driven automation to enhance incident management, streamline ticket resolution, and optimize service health with self-healing observability, all while collaborating acros...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$110K - $130K *

Grow revenue by strategizing, executing, and optimizing data-driven demand generation campaigns. Collaborate across teams to enhance multi-channel marketing strategy driving sales for global Network O...

United StatesRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Grow your career with a dynamic role focused on driving sales in regional accounts. Engage with key stakeholders, develop strategic plans, and leverage relationships to exceed sales targets while prom...

Austin, TXRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join a team that's driving growth in the Mid-Market segment by managing key accounts, executing strategic sales plans, and fostering relationships to exceed revenue targets. Your expertise will shape...

Kansas City, MORemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Technical Account Manager?question toggle

    A Technical Account Manager is a customer-facing professional who helps customers successfully adopt and use a company’s technical products or services. The role combines technical guidance, relationship management, and coordination with internal teams.

  • What does a Technical Account Manager do day to day?question toggle

    Daily work may include customer meetings, reviewing account needs, advising on product use and integrations, coordinating technical issue resolution, tracking adoption, and working with product, engineering, sales, or support teams.

  • What skills are important for Technical Account Managers?question toggle

    Important skills often include technical troubleshooting, knowledge of relevant software or cloud platforms, clear communication, customer relationship management, project coordination, and the ability to explain technical information to different audiences.

  • What qualifications do employers look for in Technical Account Managers?question toggle

    Requirements depend on the employer and product. Many roles value experience in a technical customer-facing position, familiarity with the company’s technology or industry, and a record of helping customers achieve business outcomes. Some employers prefer a degree or relevant certifications.

  • How can I find Technical Account Manager jobs paying $100,000 or more?question toggle

    Browse Technical Account Manager opportunities on Ladders, where professional roles are vetted and pay $100,000 or more. Review each listing for its responsibilities, location, compensation details, and experience requirements.