Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$75K - $90K *

Empower your career by delivering exceptional IT support to a diverse team. Tackle challenges in device management and SaaS applications while optimizing processes and enhancing user experiences throu...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $100K *

Accelerate your career by leading advanced troubleshooting for complex energy solutions. Collaborate across teams to resolve issues, improve processes, and create impactful technical documentation tha...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$95K - $115K *

Solve complex challenges by providing high-level technical support and service solutions. Engage with clients to ensure optimal system performance and customer satisfaction while training and mentorin...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $160K *

Transform complex networking challenges into solutions by leading high-severity incident resolutions and mentoring junior engineers, ensuring optimal network performance on a global scale through expe...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Shape the future of semiconductor technology by developing key FFKM performance data. Collaborate across teams to bridge polymer science with application needs, enabling innovative product strategies...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$96K - $132K *

Drive customer satisfaction by delivering technical support and system performance insights. Collaborate with engineering to ensure effective installation, operation, and improvement of hardware and s...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $162K *

Engineer the future of functional verification by supporting Questa products. Collaborate with dynamic teams to troubleshoot complex design issues, create knowledge content, and enhance customer exper...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Drive customer success by creating impactful training programs for our team. Collaborate with cross-functional leaders to enhance skills and improve customer satisfaction through effective learning in...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Join a team that's dedicated to elevating customer success through innovative training solutions. Lead the design and delivery of impactful educational programs to empower customer-facing teams, drivi...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Drive successful project planning and execution by collaborating with multiple departments, ensuring timely delivery and adherence to customer specifications, while providing technical guidance and su...

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $110K *

Support our team in troubleshooting and resolving product issues within the Decision Management Product Suite. Collaborate with various stakeholders to ensure timely solutions while adhering to best p...

Toronto, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$197K - $218K *

Support engineering activities throughout the system lifecycle by defining requirements, conducting system design, and ensuring solutions meet technical objectives and operational needs across diverse...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$197K - $218K *

Join a team that's dedicated to executing systems engineering throughout the lifecycle. Collaborate with diverse stakeholders to align solutions with operational goals and elevate technical architectu...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Join a team that delivers expert solutions and insights around contact center technologies. Engage with clients in a consultative capacity, balancing technical and business tasks while mentoring junio...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Champion IT operations by leading administration, automation, and support for all endpoint and SaaS systems, ensuring seamless productivity and security in a rapidly growing tech environment...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$84K - $107K *

Drive technical excellence by managing and optimizing enterprise SaaS platforms, focusing on configuration, automation, integrations, security, and governance to enhance operational efficiency and sup...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$63K - $114K *

Drive innovative solutions as you provide essential product support, troubleshoot issues, and enhance customer satisfaction through effective communication and collaboration within our dynamic enginee...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$63K - $114K *

Unlock your potential by driving customer support excellence as a Product Support Engineer. Engage in troubleshooting and issue resolution, ensuring seamless product performance while collaborating ac...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$66K - $124K *

Transform the future of autonomous mobility solutions by ensuring seamless operations as you diagnose and resolve hardware issues. Work with international teams to enhance innovative systems and eleva...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$66K - $124K *

Transform operational excellence by providing expert technical support for autonomous mobility solutions. Collaborate globally to troubleshoot and resolve hardware issues, enhancing our cutting-edge r...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$91K - $136K *

Champion reliability in workplace technology support for executives, ensuring seamless performance across all devices and platforms. Collaborate with teams to diagnose complex issues and implement sca...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$91K - $136K *

Join as a Workplace Technology Support Engineer, enhancing executive technology across varying environments. Provide critical support and trouble-shooting, ensuring seamless operations for leadership...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Engage in cutting-edge network engineering as a Network Test Engineer, providing critical support for mission success. Collaborate with teams to design, implement, and enhance secure network solutions...

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$90K - $110K *

Lead the charge in optimizing internal IT systems to enhance security, streamline processes, and improve employee experiences as the organization scales. Blend technical expertise with automation to s...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $152K *

Champion technical excellence and customer satisfaction by providing critical support and solutions, driving improvements and facilitating effective communication between customers and engineering tea...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.