Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$88K - $105K *

Join a team that's committed to providing expert technical support, driving product improvements, and ensuring seamless transitions from design to service while collaborating with cross-functional tea...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $100K *

Elevate production efficiency as you troubleshoot technical issues, analyze trends, and support process improvements in a collaborative environment, ensuring optimal operations of complex lithography...

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Drive exceptional customer support by troubleshooting SaaS applications and managing client communications. Collaborate with global teams to resolve issues and enhance our knowledge base while ensurin...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$98K - $122K *

Innovate endpoint management strategies and enhance user technology experiences. Lead the design, implementation, and security of workstations and mobile devices while collaborating with IT teams and...

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$92K - $174K *

Help us drive product excellence by troubleshooting complex software issues. You'll analyze product environments, validate solutions, and collaborate with cross-functional teams to enhance customer su...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$64K - $100K *

Partner with us to enhance customer satisfaction as a Technical Support Specialist. Diagnose and resolve complex issues, collaborate with cross-functional teams, and empower users to maximize platform...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Unlock high-level network engineering solutions as you design, implement, and support advanced systems for critical missions. Collaborate with expert teams to enhance performance and security in sophi...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Optimize support processes and lead technical resolutions, mentoring junior team members while collaborating with engineering. Elevate customer experiences by addressing complex issues and enhancing t...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $110K *

Help us enhance healthcare by servicing and maintaining diagnostic imaging equipment. Join a dedicated technical services team to ensure reliable imaging systems for optimal patient care with a focus...

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $135K *

Elevate customer satisfaction by leading a strategic, multi-tiered technical support team. Drive operational excellence and collaborate across departments to enhance support strategies and foster a cu...

Markham, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$65K - $100K *

Provide exceptional sales support by managing operations, processing orders, and enhancing customer engagement. Collaborate with teams to drive sales success and streamline processes for a seamless ex...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Elevate your career as a senior support engineer, tackling complex technical challenges for enterprise customers while driving system improvements and mentoring fellow engineers in a collaborative env...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $110K *

Unlock the potential of your desktop support skills as you become the primary expert in Microsoft Windows administration, providing essential technical support and ensuring seamless operations for our...

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $100K *

Join a dynamic MLOps team in transforming machine learning deployments. Engage with customers, troubleshoot issues, design features, and enhance software efficiency in a cutting-edge cloud environment...

Ottawa, ONIn-Person

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $100K *

Join a team that's transforming MLOps by developing cloud-native machine learning services. Engage with customers, troubleshoot issues, and ensure the efficient deployment of models while applying you...

Toronto, ONIn-Person

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $100K *

Join a dynamic team at the forefront of MLOps, developing scalable, cloud-native machine learning services. Engage with customers, troubleshoot issues, and innovate efficient software solutions while...

Montreal, QCIn-Person

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$96K - $132K *

Partner with us to deliver exceptional technical support, managing escalations and system installations while improving fleet performance. Engage directly with customers and collaborate across teams t...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Partner with us to enhance global partner satisfaction through proactive engineering support, troubleshooting, and collaboration. Leverage AI tools to optimize integrations and drive continuous improv...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$108K - $130K *

Transform partner experiences by providing expert engineering support for Meta's Ads Products. Collaborate globally to enhance integrations, drive product improvements, and deliver exceptional service...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Oversee customer workflow support and maintenance in production operations, enhancing efficiencies and resolving technical issues independently in complex environments while collaborating with enginee...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Join a team that's driving innovation in HVAC solutions through close client collaboration and expert guidance. Elevate your career by engaging in multifaceted projects, while enjoying a supportive, t...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $145K *

Lead the development and deployment of innovative software solutions for OPIR applications, driving advancements in machine learning and artificial intelligence within a collaborative team environment...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $120K *

Drive exceptional on-site support by installing, troubleshooting, and servicing advanced K&S equipment. Lead training initiatives and guide junior team members, ensuring client satisfaction through ef...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$75K - $90K *

Empower your career by delivering exceptional IT support to a diverse team. Tackle challenges in device management and SaaS applications while optimizing processes and enhancing user experiences throu...

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $100K *

Accelerate your career by leading advanced troubleshooting for complex energy solutions. Collaborate across teams to resolve issues, improve processes, and create impactful technical documentation tha...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.