Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$70K - $95K *

Join a team that provides critical technical support for clients across various platforms, ensuring high-quality service delivery while collaborating with cross-functional teams to investigate issues...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$93K - $114K *

Empower customer satisfaction and operational efficiency by providing expert technical support and training on PSD products. Collaborate across teams, troubleshoot issues, and drive continuous improve...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $122K *

Join a team that's dedicated to maintaining and optimizing our hybrid infrastructure, ensuring system performance, reliability, and security across multiple environments while collaborating with stake...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$68K - $92K *

Engage with customers to resolve technical issues, leveraging your expertise in vulnerability assessment and system auditing. Collaborate with cross-functional teams to enhance product knowledge and s...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$123K - $138K *

Engineer innovative solutions to resolve complex technical issues and enhance customer experiences. Collaborate with teams to optimize processes and facilitate smooth operations across multiple platfo...

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$83K - $104K *

Engage with customers as a Customer Support Engineer, resolving technical issues and enhancing support processes in an AI-native environment. This impactful role requires a blend of technical expertis...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Join our team to deploy and configure edge computing systems that support critical industrial control environments, enhancing both uptime and safety through robust solutions and automation practices...

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$120K - $150K *

Engineer cutting-edge network solutions to enhance performance across complex LAN, WAN, and WLAN infrastructures, supporting both retail and corporate environments while ensuring security compliance a...

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Elevate IT service delivery by leading technical expertise and incident resolutions. Ensure service compliance and continuous improvement in a complex, multi-site environment while collaborating with...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $105K *

Drive excellence in system performance by monitoring, troubleshooting, and optimizing critical applications. Collaborate across teams to ensure smooth operations and effective incident management in a...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $130K *

Take ownership of customer success by leading technical implementations, fostering relationships with engineering teams, and driving product value through feedback. Contribute insights that shape our...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$151K - $175K *

Lead strategic enterprise solution engagements, guiding digital transformations and shaping deal strategies. Collaborate with executive stakeholders and cross-functional teams to deliver value-driven...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$89K - $143K *

Grow partnerships by providing comprehensive education on emerging IT solutions to enhance partners' practices and boost their business profitability, fostering trusted advisor relationships within th...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$125K - $140K *

Champion the development of impactful customer-driven features, collaborating with cross-functional teams to ensure technical feasibility and user-centric design while driving quality and innovation t...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Engage with a dynamic team to drive development and validation of cutting-edge multi-node server platforms for data center solutions. Utilize your expertise in server architecture and lifecycle manage...

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$84K - $134K *

Transform data center operations by expertly installing and configuring server and network hardware. This role demands travel to customer sites, ensuring efficient setups and seamless connectivity for...

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$84K - $134K *

Take ownership of the installation and configuration of server and network hardware at customer data centers. Travel extensively to ensure systems meet technical requirements and operational excellenc...

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Lead the development and deployment of innovative software solutions for OPIR applications, driving advancements in machine learning and artificial intelligence within a collaborative team environment...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $130K *

Join a team that's driving innovation in infrastructure software for High Performance Computing (HPC) environments. You'll automate processes and enhance systems, working with cutting-edge technologie...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$116K - $286K *

Contribute to system requirements specifications and design activities. Lead technical leadership and integration efforts while ensuring technical integrity and feasibility studies. Collaborate with s...

Reposted 2 weeks ago

  •   15+ years exp.  •   Aerospace & Defense

$80K - $110K *

Drive comprehensive system engineering strategies, engaging cross-functional teams to optimize performance, and ensure compliance with industry standards while mentoring junior engineers for continuou...

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Empower your career as you design, implement, and manage cutting-edge network infrastructures. Collaborate to enhance security measures and optimize performance across complex LAN and WAN environments...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Design and implement efficient network infrastructures, ensuring optimal performance and security across LANs and WANs. Oversee hardware management, troubleshoot issues, and develop documentation and...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$155K - $232K *

Manage global technical product support strategy, ensure tool availability, optimize service, and enhance customer satisfaction through leadership and collaboration across R&D, product management, and...

4 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$110K - $134K *

Unlock potential by providing advanced technical support for enterprise customers, managing critical FortiSIEM cases through troubleshooting, log analysis, and live support in a dynamic, collaborative...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.