Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$80K - $110K *

Join a team that's dedicated to ensuring seamless installation and maintenance of cutting-edge equipment, providing exceptional technical support and training to optimize customer satisfaction through...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$86K - $119K *

Optimize semiconductor manufacturing processes through on-site support, troubleshooting, and collaboration. Guide product lifecycle from concept to qualification, ensuring peak performance for leading...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Empower healthcare organizations by providing essential technical support to facilitate smooth Electronic Health Record (EHR) integration, ensuring effective data exchange and addressing technical cha...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $105K *

Engage in innovative IT solutions to enhance efficiency and user support, driving technical excellence in a dynamic environment while addressing hardware, software, and network challenges for seamless...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$86K - $119K *

Join a team that's redefining semiconductor processes from inception to qualification. Engage with cutting-edge technologies, collaborate with R&D, and tackle complex engineering challenges while supp...

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Drive efficiency and reliability in application release deployments for a global Financial Services project, collaborating with cross-functional teams to support and enhance over 200 applications in a...

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$76K - $137K *

Join a team that's dedicated to providing top-notch technical support for cutting-edge semiconductor equipment. You'll interact with customers, manage service tickets, and ensure optimal performance t...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$86K - $130K *

Lead the charge in delivering exceptional post-sale support and technical expertise, ensuring customers maximize the performance of advanced metrology instruments while driving continuous improvement...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Accelerate progress at the forefront of technology by leading system design, analyzing user requirements, and collaborating with stakeholders to ensure technical integrity and innovative solutions are...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Manage extensive endpoint security engineering to enhance device compliance, mitigate risks, and optimize lifecycle operations within a complex IT environment, focusing on secure workstation configura...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$70K - $95K *

Engineer innovative solutions in CNC machine operations, enhancing customer processes and training. Conduct evaluations, optimize part programming, and maintain technical expertise for successful proj...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Engage and lead a dedicated team to drive high-quality support for strategic accounts. Champion customer advocacy, enhance team performance, and ensure timely resolutions by collaborating across depar...

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Support application health and performance as a technical expert. Collaborate with teams to resolve issues, ensuring a seamless user experience. Leverage analytical skills to troubleshoot incidents an...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Join a team that's shaping the future of thermal management solutions. Leverage your expertise in heat transfer and simulation to collaborate with customers, enhance software adoption, and solve compl...

3 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$109K - $162K *

Provide exceptional engineering support and training for diverse clients, solving complex simulation issues with Simcenter STAR-CCM+. Leverage strong CFD expertise across multiple industries, guiding...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $140K *

Lead the charge in delivering expert technical support for deployments and upgrades, while ensuring knowledge sharing and collaboration across teams to enhance customer experiences and drive improveme...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$70K - $95K *

Drive customer satisfaction as a Product Support Engineer, resolving technical issues while enhancing our security and identity solutions. Collaborate with Product and R&D teams to influence product d...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $100K *

Elevate customer satisfaction as a specialist in identity and access management support. Collaborate across global teams, troubleshoot complex issues, and deliver solutions for premium clients in a dy...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$115K - $150K *

Join a dynamic team as a Senior Production Support Engineer, enhancing our anti-money laundering platform. Shape operational continuity and service excellence while driving collaborative solutions in...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $95K *

Engage with complex technical challenges as you analyze and resolve support cases, ensuring exceptional service and communication while driving operational improvements across diverse technologies...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$125K - $215K *

Support a cutting-edge API Support team by optimizing processes and leading incident response strategies to enhance client engagement in the fintech industry. Foster a productive environment while man...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $103K *

Join a team that's dedicated to maintaining and optimizing cutting-edge IT infrastructure in diverse environments. Contribute to system health, security, and innovative technology implementations for...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Take ownership of complex technical challenges within an Ambient IoT ecosystem, ensuring optimal system performance through expert troubleshooting, customer collaboration, and proactive incident manag...

Today

  •   Less than 5 years exp.  •   Technical Services

$70K - $95K *

Tackle complex technical issues in a dynamic IoT environment, managing full lifecycles of customer support while collaborating with R&D. Utilize advanced problem-solving skills to enhance system perfo...

Today

  •   Less than 5 years exp.  •   Technical Services

$75K - $95K *

Join a dynamic team as a Tier 3 Support Engineer, offering advanced technical solutions for complex IT issues and major outages. Engage in root cause analysis and improvement projects while collaborat...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.