Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$175K - $205K *

Elevate your career by leading systems engineering efforts to integrate commercial space capabilities within defense operations, ensuring mission alignment and supporting innovative aerospace technolo...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$95K - $120K *

Lead the charge in providing exceptional technical support, guiding customers through advanced troubleshooting while mentoring team members and driving process improvements across service offerings an...

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K *

Engage with our dynamic Technical Sales/Support team to enhance product expertise and customer satisfaction, driving innovation while supporting both internal and external stakeholders through effecti...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Join our team to deliver advanced technical support for complex truck issues. Utilize your expertise in electrical systems and problem-solving to collaborate with dealers and customers, ensuring high...

5 days ago

  •   8 - 10 years exp.  •   Transportation

$70K - $110K *

Drive client satisfaction by resolving technical issues and enhancing the user experience. Collaborate across teams to relay client feedback and ensure platform reliability while maintaining subject m...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Deliver exceptional technical expertise to diagnose and resolve complex product issues, supporting enterprise customers and collaborating across teams to ensure successful integrations and custom solu...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Join a team that's committed to innovation and growth, where you will drive impactful projects while collaborating with cross-functional teams to enhance operational efficiency and deliver exceptional...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Advance innovative solutions by leveraging your expertise in data analysis and project management within a collaborative team. Drive impactful results and enhance operational efficiencies, contributin...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Take ownership of endpoint management and device lifecycle, overseeing configuration, security, and provisioning while executing onboarding/offboarding processes. Collaborate closely with IT leadershi...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$65K - $100K *

Grow your career with this hands-on role providing top-tier technical support and troubleshooting for customers, ensuring high-quality service and collaborative problem-solving in a dynamic environmen...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $115K *

Drive technical support for managed clinical research sites, ensuring operational efficiency through triaging requests, addressing equipment needs, and monitoring workflows across diverse teams to fos...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $115K *

Elevate site operations by enhancing technical support for managed clinical research sites. Partner with interdisciplinary teams to ensure efficient operations through problem-solving, customer servic...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $83K *

Advance your career by providing critical support for systems installation, maintenance, and troubleshooting. Collaborate with teams to optimize hardware and software performance while ensuring effici...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Empower innovative IT solutions by overseeing user provisioning, network management, and device lifecycle, ensuring seamless productivity across enterprise systems and enriching user experience for al...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$66K - $104K *

Join a team that's dedicated to enhancing technology performance and user experience. Oversee hardware support operations, leading troubleshooting efforts, training users, and ensuring optimal functio...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$115K - $135K *

Transform our IT operations by driving infrastructure projects, leading technical teams, and fostering collaboration across departments. Partner with diverse stakeholders to execute complex solutions...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$101K - $133K *

Empower innovation in RAN solutions by providing expert technical support and troubleshooting. Collaborate across teams to enhance product performance and drive customer satisfaction. Lead initiatives...

Ottawa, ONIn-Person

Reposted 1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$82K - $137K *

Support the reliability of client applications by solving technical challenges, collaborating with global teams, and developing solutions for application issues in a dynamic, fast-paced environment...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$66K - $104K *

Join a dynamic team to empower efficient hardware support operations, ensuring optimal performance and troubleshooting of technology equipment while guiding and developing your team to meet business n...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$160K - $170K *

Support seamless operations across teams by ensuring application system performance and reliability. Engage in troubleshooting, monitoring, and maintenance to deliver top-tier data accuracy and servic...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$73K - $139K *

Unlock potential by performing advanced troubleshooting for complex software systems. Collaborate with cross-functional teams to analyze product issues, validate solutions, and mentor junior engineers...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $205K *

Partner with us to deliver exceptional technical support for timing and synchronization solutions, leveraging your expertise to troubleshoot, analyze data, and ensure customer satisfaction in high-sta...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $110K *

Analyze and resolve complex customer issues with cutting-edge optical transmission systems. Collaborate with R&D and support teams to enhance product knowledge and customer experience in the rapidly e...

Ottawa, ONIn-Person

Today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$184K - $202K *

Champion national security by driving architecture and integration of endpoint detection solutions. Collaborate with analysts to enhance threat containment and visibility across diverse infrastructure...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$63K - $99K *

Champion exceptional user support by resolving technical issues swiftly, managing a dynamic ticket queue, and collaborating with cross-functional teams to enhance customer experience...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.