Welcome to the Software Support Engineer Category

At Ladders, we offer the best opportunities for Software Support Engineer Jobs that pay above $100K. Explore job roles, responsibilities, and requirements for a successful career in software support engineering.

Roles and Responsibilities

As a Software Support Engineer, you'll be responsible for providing technical support to customers, troubleshooting software issues and ensuring smooth software operation. You'll also collaborate with different teams to resolve customer problems and improve processes.

Requirements

Most companies require a bachelor's degree in Computer Science, Information Technology or related field, and some experience in software support. Excellent communication skills and troubleshooting skills are crucial.

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$85K - $100K *

Partner with us to deliver exceptional field support for server systems. As a vital member of our post-sales team, you'll troubleshoot technical issues, enhance customer satisfaction, and contribute t...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $100K *

Empower your career with a role ensuring customer satisfaction through technical support, troubleshooting, and expert knowledge of server systems. Work collaboratively in a fast-paced environment to u...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $100K *

Join a team that's dedicated to resolving complex technical issues and enhancing customer satisfaction through expert support in data center environments. You'll play a vital role in our global servic...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$60K - $110K *

Help us provide exceptional service engineering solutions by resolving complex server system issues, ensuring customer satisfaction, and supporting a global service network with superior technical and...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Champion innovation by leading the in-house transformation of identity, access, and security operations, ensuring governance, risk compliance, and security continuity while collaborating with teams ac...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$70K - $100K *

Analyze and resolve complex technical issues at customer sites, ensuring service excellence while supporting a dynamic global service network. Contribute to building a world-class engineering organiza...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$199K - $258K *

Elevate product development by leading electrical architecture and strategies for next-gen laptop platforms, mentoring engineers, and driving innovative solutions to complex challenges within a dynami...

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$100K - $155K *

Shape the future of network security and performance by designing, implementing, and maintaining enterprise LAN/WAN solutions. Leverage your expertise to manage firewalls, support VPN services, and le...

4 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Unlock potential by driving innovative solutions for radio communication systems, ensuring stability and performance across all platforms. Collaborate with diverse teams to enhance operational capabil...

5 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$70K - $95K *

Solve customer software issues while enhancing your skills in a dynamic team. Collaborate with engineers to provide solutions and support for Applied Materials' systems, all while developing your tech...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Empower the U.S. Navy by facilitating seamless data migration to temporary networks, ensuring operational continuity during maintenance phases. Collaborate with stakeholders and conduct regular system...

4 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $99K *

Transform our operational excellence as a key escalation point, overseeing complex change, incident command, and environment remediation while developing our analyst team and driving impactful process...

Mississauga, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $90K *

Support clients through hands-on IT engineering across various environments, managing relationships and small projects. Ensure effective troubleshooting and clear communication, maximizing client sati...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Drive exceptional customer outcomes by resolving complex support issues, collaborating across teams, and enhancing processes with your technical expertise. Lead high-impact investigations and mentor p...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in resolving complex technical issues and customer escalations. Collaborate cross-functionally to enhance processes and deliver exceptional outcomes while developing deep expertise in...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Grow enterprise infrastructure solutions as a Senior IT Systems Engineer specializing in Microsoft Azure, IAM, and networking. Drive cloud modernization and lead technical projects while ensuring scal...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$57K - $118K *

Empower teams to optimize server operations through hands-on guidance, ticket management, and mentoring in a dynamic data center environment. Collaborate effectively to enhance infrastructure reliabil...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Technical Services

$57K - $118K *

Join a dynamic team to drive data center operations, mentoring technicians while ensuring optimal performance and reliability of server, storage, and network components in a 24/7 environment. Develop...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Support engineering teams by administering Autodesk applications, ensuring seamless operation and integrity of design workflows. Oversee installation, troubleshooting, and compliance within regulated...

Vancouver, BCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Help us enhance semiconductor testing by providing expert support and troubleshooting for automated test equipment. Engage with customers and collaborate across teams to ensure optimal performance and...

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$79K - $85K *

Optimize technical support and service for ophthalmic devices across Canada. Collaborate with diverse teams to deliver training, resolve issues, and enhance customer experiences while complying with r...

Toronto, ONIn-Person

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Help us transform system functionalities through expert engineering, ensuring seamless integration and high performance of our platforms while addressing user needs and maintaining system integrity ac...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $122K *

Join a team that's dedicated to providing exceptional technical support for nonprofit and education-focused cloud solutions. Engage with diverse stakeholders to ensure operational excellence and enhan...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$229K - $299K *

Shape exceptional customer outcomes by leveraging your technical expertise and pre-sales skills. Collaborate cross-functionally to engage with clients, deliver impactful presentations, and influence o...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$229K - $344K *

Innovate the future of technology solutions by engaging with top customers, leading impactful presentations, and driving business outcomes through collaboration with cross-functional teams in a dynami...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What does a Software Support Engineer do?question toggle

    A Software Support Engineer provides technical support, solves software-related issues, and works with different teams to improve processes and software functionality.

  • What are the qualifications for a Software Support Engineer job?question toggle

    A bachelor's degree in Computer Science, Information Technology or a related field and experience in software support are typically required. Excellent communication and troubleshooting skills are also essential.

  • How much can I make as a Software Support Engineer?question toggle

    The salary of a Software Support Engineer can vary depending on the location and the company, but jobs listed on Ladders pay $100K or more annually.