Software Support Engineer Jobs in Grand Rapids, MI

Lead the charge in customer escalation management during critical incidents, ensuring timely communication and effective coordination between customers and technical teams to maintain operational stab...

Lead technical sales engagements for major hyperscale and AI tenants, translating business objectives into scalable data center solutions while collaborating across multiple teams to ensure feasibilit...

Unlock exceptional opportunities as a technical expert guiding advanced service solutions. Lead customer interactions, resolve complex equipment challenges, and elevate satisfaction while mentoring ju...

Join a team that's focused on enhancing software quality through both automated and manual testing, ensuring effective CI/CD practices and compliance with accessibility standards throughout the SDLC f...

Join a team that's integral to resolving complex API challenges and enhancing data integration workflows in a dynamic federal environment. Elevate your career by collaborating across teams to support...

Pioneer reliability engineering in a global SRE team focused on government cloud environments. Own platform architecture, develop documentation, and implement high availability practices to enhance ou...

Lead the charge in delivering expert cloud support solutions. Utilize your technical expertise to tackle complex issues for strategic customers, mentoring junior engineers while enhancing operational...

Accelerate progress at the forefront of engineering by guiding clients through the design-to-production process, ensuring operational excellence and building reliable systems that scale across diverse...

Transform customer support by diagnosing and resolving complex equipment issues, ensuring operational excellence, and driving customer satisfaction through expert service and collaboration with engine...

Transform client challenges into tailored solutions by engaging in meaningful technical partnerships and facilitating agile integration of our products, ensuring their success within the evolving phar...

Empower the software engineering team to design, develop, and test innovative applications and platform solutions. Collaborate across the SDLC while adhering to best practices and proactively resolvin...

Champion the transition from design to production by enabling clients to implement reliable, scalable systems swiftly. Drive operational excellence through hands-on workshops, fostering independence w...

Lead the global technical support function, enhancing service quality and efficiency through metrics-driven management, team development, and AI tools. Drive improvement initiatives to positively impa...

Transform complex business challenges into innovative AI-driven automation solutions. As an Automation Engineer, you'll design and optimize robotic workflows while collaborating with top-tier speciali...

Create and execute a strategic vision for technical support, influencing product design and operational excellence. Lead, mentor, and develop a high-performing Support Engineering team while improving...

Grow your career with a vital role in designing and maintaining telephony systems, enhancing customer experiences by optimizing Cisco UC, PCCE, and Five9 infrastructures, while collaborating with cros...

Engage as a Senior Engineer driving high-performance network implementations. Translate complex engineering processes into actionable documentation while collaborating with federal stakeholders and en...

Join a team that's focused on enhancing network architectures for industrial automation. Leverage your technical skills to support project teams, ensuring scalable and reliable data communication netw...

Transform customer support through innovative automation, enhancing security tools and processes. Collaborate with engineering teams to drive impactful solutions, leveraging Generative AI to improve i...

Partner with us to deliver critical application support, enhance cloud operations, and streamline incident management. Drive system performance and collaborate closely with engineering teams to optimi...

Join a team that's dedicated to ensuring software quality by developing and executing comprehensive testing strategies. Utilize your expertise in advanced testing tools and methodologies to maintain h...

Unlock innovative solutions by collaborating with diverse teams and leveraging your expertise to drive impactful results. Enrich our projects through strategic insights and help shape the future of ou...

Play a key role in enhancing our security posture by managing vulnerabilities, developing policies, and leading compliance efforts. Collaborate with cross-functional teams to drive continuous improvem...

Join a team that's focused on enhancing operational security through incident response, technical troubleshooting, and compliance reviews, ensuring customers receive expert guidance and support in cyb...

Lead the charge in designing, implementing, and supporting a secure network infrastructure while collaborating across IT teams to ensure reliable connectivity for corporate offices and cloud environme...