Software Support Engineer Jobs in Cambridge, MA

Accelerate the evolution of enterprise telecommunications systems, leading design and optimization of voice, video, and network solutions while ensuring compliance and scalability in a dynamic environ...

Lead technical sales engagements for major hyperscale and AI tenants, translating business objectives into scalable data center solutions while collaborating across multiple teams to ensure feasibilit...

Unlock exceptional opportunities as a technical expert guiding advanced service solutions. Lead customer interactions, resolve complex equipment challenges, and elevate satisfaction while mentoring ju...

Join a team that's focused on enhancing software quality through both automated and manual testing, ensuring effective CI/CD practices and compliance with accessibility standards throughout the SDLC f...

Join a team that's integral to resolving complex API challenges and enhancing data integration workflows in a dynamic federal environment. Elevate your career by collaborating across teams to support...

Pioneer reliability engineering in a global SRE team focused on government cloud environments. Own platform architecture, develop documentation, and implement high availability practices to enhance ou...

Accelerate progress at the forefront of engineering by guiding clients through the design-to-production process, ensuring operational excellence and building reliable systems that scale across diverse...

Drive new business as a Sales Engineer by leveraging technical knowledge and fostering strong customer relationships, while managing project activity and ensuring customer satisfaction through effecti...

Transform customer support by diagnosing and resolving complex equipment issues, ensuring operational excellence, and driving customer satisfaction through expert service and collaboration with engine...

Empower customers by resolving technical support issues for enterprise clients, leveraging expertise in network security. Drive satisfaction through skilled problem-solving and strong communication, b...

Transform client challenges into tailored solutions by engaging in meaningful technical partnerships and facilitating agile integration of our products, ensuring their success within the evolving phar...

Empower the software engineering team to design, develop, and test innovative applications and platform solutions. Collaborate across the SDLC while adhering to best practices and proactively resolvin...

Elevate your career as you partner with sales teams to deliver technical insights, manage product demonstrations, and drive the evaluation stage of sales, leveraging your expertise in SAP and informat...

Champion the transition from design to production by enabling clients to implement reliable, scalable systems swiftly. Drive operational excellence through hands-on workshops, fostering independence w...

Empower your career by providing expert healthcare IT support, resolving technical issues, collaborating with cross-functional teams, and enhancing customer satisfaction while ensuring compliance with...

Lead the global technical support function, enhancing service quality and efficiency through metrics-driven management, team development, and AI tools. Drive improvement initiatives to positively impa...

Transform complex business challenges into innovative AI-driven automation solutions. As an Automation Engineer, you'll design and optimize robotic workflows while collaborating with top-tier speciali...

Innovate with us to enhance one of the world's most complex networks. Manage deployment, troubleshooting, and vendor relations while guiding teams to meet dynamic network needs and drive operational e...

Create and execute a strategic vision for technical support, influencing product design and operational excellence. Lead, mentor, and develop a high-performing Support Engineering team while improving...

Lead and optimize lab infrastructure operations, ensuring 24x7 support, technical expertise, and seamless efficiency. Partner with teams to troubleshoot complex issues while driving improvements in ne...

Grow your career with a vital role in designing and maintaining telephony systems, enhancing customer experiences by optimizing Cisco UC, PCCE, and Five9 infrastructures, while collaborating with cros...

Transform customer support through innovative automation, enhancing security tools and processes. Collaborate with engineering teams to drive impactful solutions, leveraging Generative AI to improve i...

Lead the charge in innovating and developing cutting-edge Cisco hardware solutions, driving cross-functional collaboration to enhance product quality and user experience while adhering to industry sta...

Lead customer escalations and optimize thermal infrastructure for high-density AI systems. Collaborate with cross-functional teams to enhance product reliability and performance, driving success in de...

Partner with us to deliver critical application support, enhance cloud operations, and streamline incident management. Drive system performance and collaborate closely with engineering teams to optimi...