Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$116K - $193K *

Transform the delivery of Azure managed services by leading cross-functional teams, ensuring compliance with SLAs, and driving operational excellence for a major financial services client. Mentor juni...

6 days ago

  •   8 - 10 years exp.  •   Business Services

$135K - $150K *

Unlock potential by overseeing project operations and client relationships, driving growth through strategic partnerships and best practices. Lead teams to achieve business goals while ensuring high s...

United StatesRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Join a dynamic team as you lead AI-native Managed Services programs, ensuring seamless delivery and client satisfaction. Drive innovation and operational excellence while managing complex projects in...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Empower your career by leading CRM solution implementations in a dynamic TI consulting firm. Drive projects from sales to delivery, optimize workforce planning, and nurture team leaders while managing...

Montreal, QCIn-Person

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Staffing

$110K - $130K *

Deliver mission-critical IT service and operations, leading networking and infrastructure management in a customer-focused environment. Collaborate with multidisciplinary teams to enhance and secure e...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $200K *

Lead the charge in delivering seamless services and projects, collaborating with diverse teams to ensure mission success while managing risks and stakeholder communications effectively...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Join a team that's dedicated to delivering seamless services and projects. Collaborate with diverse professionals to ensure mission success while managing risks and maintaining stakeholder communicati...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$129K - $209K *

Lead the charge in delivering exceptional business value through innovative Front Office Applications. Oversee a diverse team, manage a substantial budget, and ensure quality, schedule, and budget com...

Yesterday

  •   8 - 10 years exp.  •   Staffing

$129K - $209K *

Lead the charge in delivering high-quality Front Office Applications by managing diverse teams, ensuring budget adherence, and driving innovative solutions that enhance user experiences across multipl...

Yesterday

  •   8 - 10 years exp.  •   Staffing

$129K - $209K *

Accelerate progress at the forefront of delivery management, leading diverse teams to ensure high-quality, timely, and budget-conscious delivery of innovative Front Office Applications within a comple...

Yesterday

  •   8 - 10 years exp.  •   Staffing

$101K - $182K *

Lead the end-to-end delivery of enterprise-scale Data & Digital platform initiatives, managing cross-functional teams and driving successful execution of cloud transformation programs while ensuring s...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$145K - $175K *

Shape the future of security delivery by leading cross-functional teams to execute large-scale security programs. Drive strategic initiatives, enhance operational efficiency, and foster collaboration...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Join a dynamic team to lead and enhance security program delivery across multiple domains. Drive strategic initiatives, manage cross-functional partnerships, and foster a culture of operational excell...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Lead and innovate security program delivery, overseeing multiple teams to ensure effective execution of security initiatives, risk management, and cross-functional collaboration, while driving strateg...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Empower security initiatives by leading a team of managers to drive strategic security program delivery, ensuring alignment across engineering, legal, and operations while enhancing risk management an...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Drive the execution of comprehensive security programs, overseeing multiple teams to enhance vulnerability management, incident response, and cross-functional partnerships, while aligning with strateg...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$264K - $296K *

Unlock your potential by leading commercial strategies for major infrastructure projects. Collaborate with cross-functional teams to ensure compliance, manage risks, and drive successful outcomes thro...

Today

  •   11 - 15 years exp.  •   Technical Services

$89K - $160K *

Transform customer relationships by managing strategic accounts, leveraging data-driven insights to enhance service delivery, and advocating for product improvements while ensuring operational efficie...

Ottawa, ONRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$89K - $160K *

Transform customer success by leveraging your expertise in cloud solutions, driving operational efficiencies, and building strategic partnerships. Utilize data-driven insights to enhance service deliv...

Ottawa, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Join a team that's dedicated to enhancing customer success through effective SAP cloud solutions. Drive engagement from onboarding to renewal, ensuring seamless service delivery and fostering strong r...

Herndon, VARemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Join a team that's dedicated to driving customer success through effective management of SAP cloud solutions, ensuring seamless engagement from onboarding to renewal while fostering strong relationshi...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$59K - $236K *

Drive successful large-scale client transitions by leading cross-functional teams, ensuring operational readiness, and managing risks from mobilization to steady-state operations. Your expertise will...

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$59K - $236K *

Lead the charge in executing complex client transitions into managed services, ensuring operational readiness and business continuity through effective planning, coordination, and governance across mu...

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$100K - $150K *

Elevate our project management excellence by leading a team responsible for the successful delivery of complex IT engagements, ensuring adherence to standards, and fostering stakeholder collaboration...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Elevate your career by leading cross-functional Agile teams to deliver high-impact software solutions. Drive excellence through coaching, facilitation, and continuous improvement while ensuring timely...

1 week ago

  •   Less than 5 years exp.  •   Staffing

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.