Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$90K - $110K *

Optimize digital project delivery by managing model environments, ensuring quality, and coordinating multi-discipline teams. Collaborate with leads to execute deliverables and maintain infrastructure...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$133K - $200K *

Join us to lead field service operations across the Northwest, driving customer satisfaction and team development. You'll manage a skilled team, enhance service delivery, and ensure operational excell...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Champion strategic execution in complex low-voltage projects, leading a team to ensure financial success and process improvements while aligning with industry standards and objectives...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$150K - $180K *

Join a dynamic team to drive operational excellence and customer satisfaction across telecom engagements. Lead delivery initiatives, manage client relationships, and ensure high-quality service delive...

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$100K - $115K *

Transform operational excellence by leading process improvements and strategic initiatives. Collaborate across teams to enhance customer experiences, optimize costs, and drive continuous improvement i...

London, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the transformation of IT service management processes by analyzing, designing, and implementing best practices. Collaborate with stakeholders to enhance service delivery and ensure alignment with...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Accelerate progress at the forefront of IT project management, leading diverse teams to deliver innovative solutions while ensuring quality and efficiency in federal projects. Drive process improvemen...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$127K - $171K *

Oversee the execution of complex material handling system projects, ensuring successful implementation across Amazon's network. Collaborate with cross-functional teams to drive strategic planning and...

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$70K - $115K *

Join a team that's dedicated to optimizing warehouse and transportation systems. Leverage your analytical skills to enhance operational efficiency and collaborate with cross-functional teams to drive...

Today

  •   Less than 5 years exp.  •   Transportation

$70K - $115K *

Transform operational efficiency by implementing and maintaining advanced warehouse and transportation systems. Collaborate with teams to analyze data, optimize processes, and enhance system functiona...

3 days ago

  •   Less than 5 years exp.  •   Transportation

$70K - $115K *

Join a team that's dedicated to optimizing our warehouse and transportation systems. Leverage your analytical skills to enhance operational efficiency and collaborate with cross-functional teams to dr...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Transform client relationships by delivering strategic guidance and operational excellence. Oversee technology roadmaps and ensure quality service delivery while acting as a trusted advisor to SMB and...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$108K - $130K *

Lead the charge in optimizing IT operations and security across multiple business units. Oversee service management, endpoint security, and compliance, ensuring seamless integration and support for a...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

The Product Support Engineer at Dexterity is responsible for ensuring the reliable operation of Mech systems at customer sites, bridging hardware, systems integration, and field operations. This role...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Transform the customer experience by driving growth strategies for healthcare practices, coaching providers, and executing innovative initiatives for retention and revenue. Collaborate with leadership...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$158K - $218K *

Shape the future of IT transformation by leading complex projects, ensuring alignment across teams, managing risks, and driving successful outcomes in enterprise environments. Engage stakeholders and...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$90K - $110K *

Lead the charge in managing agile teams through the SDLC, ensuring quality and collaboration while delivering enterprise applications that support national security missions. Drive project success by...

4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$155K - $180K *

Drive successful delivery of complex, multi-year programs in a dynamic environment. Collaborate with cross-functional teams to manage scope, budget, and timelines while ensuring client satisfaction an...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$160K - $180K *

Accelerate client success by providing strategic oversight and driving business growth. Lead a diverse team to ensure exceptional service delivery and foster long-term relationships with key stakehold...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$175K - $210K *

Drive strategic leadership for Lifecycle Management, enhancing market positioning and performance across Endpoint Lifecycle Management, Configuration Services, and Asset Recovery. Collaborate with cro...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Join a team that's dedicated to leading complex enterprise regulatory initiatives. This role balances project leadership with governance support, ensuring successful execution of cross-functional mand...

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$108K - $130K *

Transform enterprise regulatory initiatives by leading complex projects and enhancing cross-functional collaboration. Drive strategic alignment, governance, and continuous improvement while mentoring...

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $145K *

Join our team to lead complex enterprise regulatory initiatives, ensuring strategic alignment and successful execution across cross-functional projects. Drive improvements in governance, reporting, an...

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Advance your career by leading strategic water projects across multiple states. Collaborate with diverse teams to enhance project delivery, mentor staff, and drive business development initiatives in...

6 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$98K - $131K *

Drive Agile excellence as you lead cross-functional teams in delivering innovative products. Foster collaboration, remove barriers, and adapt practices to ensure smooth workflows in a dynamic environm...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.