Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$110K - $130K *

Unlock new service opportunities by leading strategic execution and cross-functional collaboration. Drive rapid market launches and enhance customer engagement through innovative program management an...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$85K - $156K *

Unlock the potential of technology as you lead cross-functional teams in delivering innovative product solutions that enhance user experience and drive measurable business value...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$150K - $200K *

Elevate project outcomes as you manage water and wastewater infrastructure projects from design to completion, ensuring client satisfaction, budget adherence, and timely delivery while collaborating a...

Mississauga, ONIn-Person

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$145K - $166K *

Drive project success by managing multiple complex initiatives, optimizing processes, and performing in-depth financial analysis. Collaborate with teams to enhance telecom expense management and ensur...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Shape the future of enterprise project management by leading cross-functional initiatives, driving operational improvements, and ensuring successful project execution from initiation to closeout while...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Staffing

$140K - $180K *

Empower innovation in insurance by leading full-stack engineering teams. Drive end-to-end delivery, ensuring scalable solutions while collaborating with stakeholders to meet business needs in a dynami...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$140K - $180K *

Drive innovative solutions by leading full-stack engineering teams in delivering cutting-edge P&C insurance applications. Oversee the entire product lifecycle, ensuring scalability and quality while f...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$85K - $100K *

Elevate your career by leading cross-functional projects, ensuring timely deliverables and driving process improvements through collaboration and expert project management methodologies...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Lead the charge in enterprise transformation by owning end-to-end execution across ERP, CRM, and project management platforms, ensuring alignment and accountability across multiple initiatives for suc...

Today

  •   11 - 15 years exp.  •   Energy & Utilities

$150K - $250K *

Empower a dynamic team of Dell Specialty Sales Specialists to drive refresh opportunities across storage, servers, and end-user computing. Lead training, manage sales processes, and align with interna...

Texas, USRemote

3 days ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Lead and manage complex electrical construction projects, ensuring successful execution from inception to closeout. Drive client relationships, mentor teams, and implement best practices to enhance pr...

Today

  •   8 - 10 years exp.  •   Energy & Utilities

$110K - $130K *

Join a dynamic team as an Agile Delivery Lead to drive Agile execution, facilitate planning, and ensure successful delivery of applicant services. Collaborate with diverse stakeholders to enhance work...

Chicago, ILRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $115K *

Transform quality operations by leading deviation and CAPA systems at our site. Collaborate with cross-functional teams to ensure compliance, drive continuous improvement, and enhance inspection readi...

2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$95K - $115K *

Drive quality excellence by owning deviation and CAPA systems, ensuring compliance and continuous improvement in vaccine manufacturing. Collaborate with cross-functional teams to enhance processes and...

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$88K - $105K *

Manage a global portfolio of infrastructure projects, ensuring alignment and successful execution while leading a dedicated team to meet and exceed service level agreements in a dynamic environment...

1 week ago

  •   8 - 10 years exp.  •   Transportation

$110K - $130K *

Lead the management of task orders within a federal program, ensuring timely delivery of technical solutions and project milestones while coordinating with various stakeholders and overseeing Agile pr...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Shape the future of health, safety, and environmental governance across North America. Lead compliance initiatives, drive continuous improvement, and foster a strong safety culture while collaborating...

1 week ago

  •   Less than 5 years exp.  •   Transportation

$128K - $250K *

Engage strategic partnerships in Capital Markets, driving growth through collaboration with key technology providers. Lead alliance strategies, develop market solutions, and foster executive relations...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$100K - $120K *

Drive operational excellence as a trusted advisor, managing high-impact client accounts to translate complex data into strategic insights, guiding executive decision-making, and fostering client relat...

United StatesRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Healthcare

$71K - $106K *

Lead the charge in managing client engagements and mentoring staff while driving business development in a dynamic team focused on owner-managed businesses across the region. Join us for a rewarding c...

Victoria, BCIn-Person

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$93K - $125K *

Lead the charge in managing integrated logistics efforts across military programs, guiding a team of specialists in delivering projects on schedule and within budget while ensuring regulatory complian...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$75K - $94K *

Join a team that's dedicated to delivering innovative workplace solutions. Oversee client relationships, manage occupancy planning, and ensure alignment with corporate real estate strategies while dri...

Toronto, ONIn-Person

3 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$75K - $94K *

Elevate workplace solutions by managing client relationships and delivering tailored design strategies. Oversee occupancy management and collaborate with teams to ensure alignment with business object...

Ottawa, ONIn-Person

3 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead the charge in driving operational excellence through CI/CD automation, observability, and engineering management. Collaborate with technical teams and stakeholders to enhance system reliability a...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $115K *

Manage and elevate client programs by coordinating cross-functional teams, ensuring timely delivery and adherence to budget. Serve as the primary contact, driving best-in-class service and optimizing...

1 week ago

  •   5 - 7 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.