Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$110K - $130K *

Elevate governance and compliance across Deloitte Global by leading AI initiatives, managing stakeholder relationships, and driving project outcomes. Collaborate with multidisciplinary teams to enhanc...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$85K - $156K *

Elevate the enterprise data governance strategy by translating it into actionable plans and driving initiatives to enhance data trust while fostering collaboration across diverse teams and stakeholder...

Toronto, ONIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$138K - $188K *

Shape the future of technology investment by leading strategic planning, financial governance, and performance management. Drive the establishment of FinOps capabilities and enhance visibility into te...

3 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$138K - $188K *

Lead the strategic and operational management of technology investments, integrating financial performance and governance to enhance decision-making. Shape the FinOps capability and drive value realiz...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$100K - $120K *

Oversee and drive successful construction project completion within budget and timeline. Collaborate with teams and manage resources effectively to maintain quality standards while adapting to changes...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$121K - $167K *

Shape the future of organizational effectiveness by leading the Workday implementation. Drive transformation initiatives, enhance employee experience, and collaborate with stakeholders to deliver impa...

Mississauga, ONIn-Person

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Join a team that's dedicated to enhancing customer success through expert guidance in Privilege Access Management. Leverage your technical skills to support enterprise clients, ensuring seamless deplo...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$107K - $188K *

Transform our global data center operations by leading high-performing teams, optimizing processes, and driving operational excellence to meet rapid growth demands while ensuring safety and efficiency...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Transform public agency operations by leading product strategy and execution for a cutting-edge asset management platform. Collaborate with cross-functional teams to deliver impactful features that en...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$182K - $247K *

Help us drive customer success by designing and implementing AI-driven AWS solutions. Collaborate with stakeholders to deliver scalable, secure architectures while providing technical guidance through...

4 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$100K - $170K *

Lead customer success initiatives by driving AI adoption and deployment across enterprise workflows. Collaborate with cross-functional teams to ensure measurable value and enhance operational efficien...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Grow your career with a leadership role overseeing IT Project Management teams, driving project delivery excellence, fostering collaboration, and implementing best practices to enhance PMO maturity an...

4 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$95K - $115K *

Lead project initiatives from concept to completion, ensuring timely delivery and customer satisfaction while managing cross-functional teams to implement cutting-edge warehouse automation solutions w...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $175K *

Transform business operations by leading SAP S/4HANA projects, driving delivery excellence, and building strong client relationships. Join a dynamic team focused on innovation and collaboration to del...

Toronto, ONIn-Person

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$170K - $267K *

Help us drive enterprise transformation by leading change initiatives, aligning workforce capabilities, and implementing a new operating model across IT. Collaborate with senior leaders to ensure disc...

Reposted 5 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$78K - $99K *

Champion client success by nurturing relationships and delivering tailored solutions, ensuring operational efficiency and strategic growth through exceptional service. Your collaborative approach will...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $180K *

Lead the charge in transforming product delivery by empowering cross-functional teams to drive impactful outcomes. Oversee strategic initiatives, enhance delivery intelligence, and foster a culture of...

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Lead maintenance projects by managing budgets, schedules, and customer relations. Collaborate with teams to ensure timely updates and high-quality service throughout the project lifecycle, while analy...

Dorval, QCIn-Person

5 days ago

  •   5 - 7 years exp.  •   Transportation

$100K - $120K *

Grow your career with a dynamic role overseeing digital program management, ensuring alignment with strategic goals, optimizing processes, and fostering collaboration across teams to drive successful...

1 week ago

  •   8 - 10 years exp.  •   Media

$100K - $120K *

Shape the future of digital modernization by leading Agile delivery initiatives across Wealth Management and Banking Technology. Drive cross-functional coordination and ensure successful execution of...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Optimize delivery processes for software products, ensuring high quality and adherence to standards. Collaborate cross-functionally, manage project timelines, and resolve conflicts to achieve successf...

Toronto, ONIn-Person

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Drive the vision and strategy for Payments Delivery, overseeing implementation, process improvement, and compliance. Lead a high-performing team to enhance operational efficiency and ensure competitiv...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Join a team that's redefining sustainment data solutions, leading a diverse organization of 150 professionals. Drive analytics, forecasting, and digital services to support global aircraft fleets and...

6 days ago

  •   11 - 15 years exp.  •   Business Services

$67K - $136K *

Drive innovation by optimizing cloud infrastructure and delivery automation. Collaborate with cross-functional teams to deliver reliable, scalable platforms for financial services clients, ensuring se...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $144K *

Lead the execution of complex data analytics programs, ensuring alignment with strategic objectives and effective delivery across multiple projects while managing resources, risks, and budgets...

4 days ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.