Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$365K - $435K *

Empower teams by leading data center capacity delivery, ensuring timely project execution and optimal collaboration. Your leadership will drive safety and quality in AI infrastructure, impacting opera...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Optimize client satisfaction and operational excellence by leading service delivery teams, managing strategic relationships, and driving continuous improvement initiatives in a dynamic environment foc...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $156K *

Transform mobile device management by designing and implementing solutions that enhance security and efficiency. Collaborate with cross-functional teams to drive innovation and ensure seamless user ex...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$160K - $190K *

Champion the design of enterprise AI architectures, integrating generative AI and machine learning into core business platforms. Leverage extensive expertise to drive scalable, ethical solutions that...

1 week ago

  •   15+ years exp.  •   Information Technology

$160K - $190K *

Architect enterprise-grade AI solutions, guiding design and integration of generative AI and ML across complex platforms. Leverage deep expertise to create scalable architectures that optimize perform...

1 week ago

  •   15+ years exp.  •   Information Technology

$109K - $197K *

Drive project success by coordinating teams and managing timelines in a dynamic environment. Leverage your extensive experience to ensure seamless execution and delivery of solutions across global mar...

Today

  •   11 - 15 years exp.  •   Information Technology

$100K - $120K *

Join us in delivering seamless software implementations in healthcare. You’ll lead projects from kickoff to go-live, coordinating with diverse stakeholders to ensure client satisfaction and operationa...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$140K - $170K *

Drive successful technology program delivery within Banking & Financial Services. Lead client engagements, manage diverse teams, and ensure operational excellence. Foster impactful relationships and i...

Mississauga, ONIn-Person

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$105K - $125K *

Lead technology operations for global teams, optimizing systems and support. Collaborate on strategic AI solutions, ensuring compliance and enhancing workflows. Drive efficiency and innovation in a dy...

United StatesRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$105K - $161K *

Join a dynamic team that formulates strategies, nurtures relationships, and drives growth by understanding customer needs and leading cross-functional teams to achieve operational excellence and strat...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$105K - $161K *

Shape the future of customer delivery by managing strategies, driving growth, and nurturing relationships. Lead cross-functional teams to optimize service delivery and inspire innovation while ensurin...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$105K - $161K *

Drive customer success through strategic account management and operational excellence. Lead cross-functional teams to enhance service delivery, nurture senior relationships, and innovate solutions th...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$204K - $227K *

Unlock potential by leading complex aviation infrastructure projects, ensuring safe, efficient delivery across multiple workstreams. Collaborate with diverse teams to meet operational goals while driv...

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$120K - $150K *

Empower your career by leading enterprise endpoint strategy and lifecycle management. Drive automation and security across mobile and desktop platforms while enhancing user experience and operational...

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $150K *

Drive enterprise endpoint strategy and lifecycle management across diverse devices. Lead governance, automation, and security initiatives to enhance user experience and operational efficiency in a mod...

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $145K *

Champion transformation initiatives by leading complex programs that optimize business processes across diverse teams, driving significant results in operational efficiency and customer experience...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Business Services

$120K - $145K *

Drive successful execution of a multi-year Lead-to-Cash transformation program, managing diverse workstreams while ensuring strategic alignment and effective communication across stakeholders and exec...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Business Services

$91K - $151K *

Unlock potential by leading strategic cyber initiatives, managing complex projects, and driving stakeholder engagement. Collaborate with cross-functional teams to enhance cybersecurity operations and...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Join a team that's redefining project management excellence in public safety. Lead and mentor a dynamic group of Project Managers, ensuring successful SaaS implementations while driving cross-function...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $175K *

Unlock potential by leading SAP Application Managed Services, ensuring service delivery excellence across ECC, S/4HANA, and BTP environments. Drive continuous improvement and manage a skilled team to...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$140K - $170K *

Join a team that's driving innovation in technology, data, and AI initiatives. Lead cross-functional programs, ensuring timely delivery and alignment with business goals while fostering collaboration...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $198K *

Lead the charge in product delivery, ensuring timely execution of strategic initiatives and client commitments. Drive revenue growth by managing end-to-end processes, from evaluation to go-live, while...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Transform processes by leveraging data analysis and collaboration to enhance efficiency, optimize workflows, and implement innovative solutions in a dynamic technology delivery environment...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$134K - $173K *

Drive impactful customer success within our Scaled team by leading, coaching, and inspiring members to optimize client engagement and satisfaction, ensuring measurable value and improving operational...

CanadaRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Unlock potential by leading the design and delivery of innovative software solutions. Oversee project management, team performance, and system enhancements while ensuring quality and efficiency in a d...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.