Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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$141K - $278K *

Elevate your career by leading MES initiatives that enhance manufacturing efficiency, quality, and integration. Drive operational excellence and digital transformation while collaborating with cross-f...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$141K - $278K *

Join a team that's driving digital transformation in manufacturing. Lead MES initiatives, enhance operational excellence, and collaborate with cross-functional teams to optimize production processes a...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$141K - $278K *

Lead shop floor digitization and operational excellence initiatives, driving MES configuration and integration. Collaborate with teams to enhance production efficiency and deliver Smart Factory soluti...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$141K - $278K *

Transform manufacturing processes by leading MES initiatives, enhancing operational excellence, and driving digital supply chain solutions. Collaborate with cross-functional teams to optimize producti...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$141K - $278K *

Drive operational excellence by leading MES initiatives, enhancing production efficiency, and integrating digital solutions across manufacturing processes. Collaborate with teams to deliver innovative...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$141K - $278K *

Transform your career by leading MES initiatives that enhance operational excellence and drive digital supply chain solutions. Collaborate with cross-functional teams to optimize manufacturing process...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$141K - $278K *

Join us to lead shop floor digitization and operational excellence initiatives, driving Manufacturing Execution System (MES) integration and user adoption while enhancing production efficiency and qua...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$141K - $278K *

Lead the charge in transforming manufacturing processes through MES implementation, driving operational excellence and digital supply chain solutions while collaborating with cross-functional teams to...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$141K - $278K *

Lead the transformation of manufacturing processes by spearheading MES initiatives, enhancing operational excellence, and driving digital supply chain solutions. Collaborate with cross-functional team...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$141K - $278K *

Unlock potential by leading MES initiatives to enhance manufacturing efficiency, quality, and integration. Collaborate with cross-functional teams to drive digital transformation and operational excel...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$141K - $278K *

Lead and manage MES initiatives to enhance operational excellence across manufacturing processes. Collaborate with cross-functional teams to implement digital solutions, ensuring effective integration...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Execute project development and implementation, managing budgets, schedules, and vendor tasks while ensuring quality standards and fostering collaboration across teams and clients...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$78K - $137K *

Lead a dynamic team to enhance digital infrastructure, optimizing data center operations and ensuring seamless connectivity solutions that support a global technology ecosystem. Drive innovation and o...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Transform customer experiences by leading strategies that enhance adoption, retention, and satisfaction. Build trusted relationships and drive growth through data analysis and collaboration across tea...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$170K - $185K *

Elevate your career by leading Agile delivery management for large-scale projects. You will oversee technical execution across multiple scrum teams, manage risks, and ensure project commitments align...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$170K - $185K *

Join our team to lead technical delivery management for multiple Agile workstreams. You'll coordinate resources, mitigate risks, and ensure successful program execution while collaborating with cross...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Shape the future of enterprise technology by managing SAP Private Cloud engagements. Lead contract lifecycles, ensure customer satisfaction, and drive adoption while collaborating with global teams to...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Drive successful customer onboarding by leading implementations, coordinating data integration, and ensuring stakeholder alignment to enhance healthcare operations and accelerate time to value for cli...

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Transform IT service delivery by leading a high-performance team in a federal environment. Drive operational excellence, manage risks, and ensure compliance while fostering collaboration across techni...

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Join a team that's dedicated to delivering high-performance IT services in a federal environment. Lead a skilled team, ensuring operational excellence and service quality while managing client relatio...

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$160K - $220K *

Shape the future of project management by leading high-stakes engagements, driving AI adoption, and ensuring quality deliverables in a dynamic, remote-compatible environment. Collaborate with diverse...

San Jose, CARemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Transform technology initiatives by leading complex projects and enhancing governance practices. Collaborate with cross-functional teams to drive strategic value across infrastructure, cybersecurity...

North York, ONIn-Person

6 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead the charge in strategic technology initiatives, enhancing project management practices across the organization. Collaborate with cross-functional teams to deliver complex projects, ensuring align...

Toronto, ONIn-Person

6 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $95K *

Lead the charge in delivering impactful IT projects by managing complexity and risk, collaborating with stakeholders, and ensuring strategic alignment to drive business value and success metrics...

3 days ago

  •   Less than 5 years exp.  •   Staffing

$95K - $115K *

Champion data excellence by leading master data management and governance initiatives. Drive operational continuity, enhance data quality, and implement automation across enterprise platforms while fo...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.