Service Delivery Manager Jobs

Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.

What Does a Service Delivery Manager Do?

Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.

Skills and Qualifications

Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.

Service Delivery Manager Salary and Career Growth

Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.

Find Service Delivery Manager Jobs on Ladders

Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.

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1
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$70K - $117K *

Join our team as a Technical Business Analyst, bridging business needs and technical solutions. Drive data-driven projects, optimize processes, and enhance reporting for diverse clients while collabor...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Unlock your potential as a strategic advisor, driving enterprise success on Amazon. Manage complex initiatives, build executive partnerships, and deliver transformative results through innovative adve...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$114K - $128K *

Lead the charge in AI-augmented product delivery, ensuring quality and flow across initiatives. Collaborate with cross-functional teams to manage project milestones and facilitate decision-making in a...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Take ownership of driving rapid account growth and establishing partnerships. Leverage your extensive freight brokerage experience to execute strategies, negotiate deals, and optimize operations, ensu...

Oregon, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$100K - $120K *

Advance progress at the intersection of clinical trials and supply chain management. Leverage your expertise to streamline processes, collaborate with cross-functional teams, and ensure successful pro...

North Carolina, USRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Unlock product potential by leading the development of innovative food safety solutions. Collaborate with cross-functional teams to address complex industry challenges and drive scalable product strat...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Drive innovative Workday solutions to elevate clients' finance and operations. Join a team of experts to tackle complex challenges and lead projects that shape the future of digital finance for fast-g...

California, USRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Business Services

$112K - $202K *

Drive strategic capacity planning and lifecycle management for global network infrastructure, ensuring scalable growth and resiliency. Collaborate across teams to execute high-level deployment plans a...

Cambridge, MARemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$155K - $259K *

Unlock the potential of data governance by leading U.S. initiatives, ensuring compliance, and fostering collaboration across teams to enhance data quality and stewardship practices in a dynamic enviro...

Kalamazoo, MIRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$220K - $248K *

Lead the charge in developing innovative financial products through our Banking as a Service platform, utilizing first principles thinking to create a user-focused experience while collaborating acros...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Accelerate your career by leading mechanical system upgrades in data centers. Collaborate with diverse teams to drive project success, manage risks, and optimize processes while ensuring alignment wit...

Oregon City, ORRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$92K - $116K *

Transform healthcare data management by ensuring the integrity and quality of case costing systems. Collaborate with stakeholders to enhance reporting and analysis, driving improvements in financial a...

Peterborough, ONRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$158K - $199K *

Lead the charge in driving client success through strategic account management and sales leadership. Cultivate relationships with C-level executives while developing innovative solutions for global ac...

RemoteRemote

4 weeks ago

  •   11 - 15 years exp.  •   Business Services

$110K - $130K *

Shape the future of client success by managing strategic relationships with enterprise clients, driving adoption and retention, and ensuring that they achieve their business outcomes through our innov...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$138K - $205K *

Lead strategic sales initiatives by identifying opportunities in Digital Engineering and embedded sectors. Build relationships with mid-size and enterprise clients, driving the sales process from pros...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$116K - $168K *

Lead the charge in evolving and commercializing managed service offerings, integrating AI capabilities to create scalable, market-relevant solutions. Collaborate across teams to ensure profitability a...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Oversee acquisition program management activities, coordinating teams and processes to enhance operational efficiency and support senior government stakeholders in a dynamic environment...

Bethesda, MDRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$84K - $114K *

Lead and inspire a high-performing team to excel in outbound sales prospecting. Drive strategic initiatives, optimize processes, and foster a culture of growth and inclusivity as we scale globally and...

Georgia, USRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Engage teams in revenue cycle operations to drive performance and efficiency. Lead strategic initiatives while managing day-to-day operations, ensuring optimal service delivery and financial outcomes...

Chicago, ILRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$188K - $230K *

Lead product strategy and execution for TPA, PEO, and Carrier partners, driving innovation and operational excellence. Collaborate with cross-functional teams to enhance platform capabilities and deli...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Drive your career forward as a Senior Business Analyst, collaborating with cross-functional teams to consolidate payment gateways and enhance the US Payments landscape through innovative solutions and...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$190K - $215K *

Transform cloud-based engineering strategies as you lead teams in creating innovative AI-powered automation solutions, ensuring quality and scalability while promoting a dynamic and collaborative cult...

Lehi, UTRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $170K *

Join a team that's redefining data management by spearheading product innovation. Your insights will guide the development of user-centric software solutions, shaping the platform that empowers busine...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $150K *

Join a dynamic team to lead risk management for large-scale construction projects. Drive risk identification, reporting, and mitigation strategies while collaborating with diverse stakeholders to ensu...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$120K - $140K *

Lead the charge in driving strategic business development efforts focused on Veterans Affairs and federal contracts, enhancing growth through relationship building and effective communication with key...

Rockville, MDRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Service Delivery Manager do?question toggle

    A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.

  • What qualifications are typically required for Service Delivery Manager jobs?question toggle

    Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.

  • How much do Service Delivery Managers earn?question toggle

    Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.

  • Where can Service Delivery Managers work?question toggle

    Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.

  • What career paths can follow a Service Delivery Manager role?question toggle

    Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.