Explore Service Delivery Manager opportunities that pay $100,000 or more on Ladders. These professionals lead the delivery of services to clients and internal stakeholders, ensuring teams meet commitments for quality, performance, and customer experience. Browse vetted roles across technology, consulting, financial services, healthcare, and other industries.
Service Delivery Managers coordinate people, processes, and tools to deliver reliable services. Depending on the organization, responsibilities may include managing service-level agreements (SLAs), monitoring operational performance, resolving escalations, overseeing vendors, improving processes, and communicating delivery status to clients and executives. Many roles combine operational leadership with relationship management and continuous improvement.
Employers commonly seek strong leadership, communication, problem-solving, and project management skills. Experience with service operations, customer or client management, budgeting, risk controls, and performance reporting can be valuable. Technical roles may also require familiarity with IT service management practices and platforms, cloud services, incident and change management, or frameworks such as ITIL. Requirements vary by employer and level.
Compensation depends on factors such as industry, location, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities paying $100,000 or more, including senior and leadership positions. Service Delivery Managers may advance into director-level service operations, customer experience, technology operations, or broader business leadership roles.
Use Ladders to explore high-paying Service Delivery Manager openings and identify roles aligned with your expertise. Review each listing for responsibilities, qualifications, compensation details, and location, then apply to opportunities that match your career goals.
Senior Manager, Lien Negotiation
$110K - $130K *
Lead the charge in building and managing a lien negotiation function, overseeing complex medical lien resolutions while driving team performance and compliance to maximize client recoveries and stream...
2 weeks ago
$140K - $175K *
Drive operational excellence by leading strategic initiatives and managing a team to enhance Care Operations. Transform high-level strategies into scalable systems that improve care delivery and patie...
2 weeks ago
Customer Success Manager (US Remote)
$100K - $120K *
Join a team that champions customer success by driving strategic relationships, ensuring retention, and enhancing business value for clients through proactive engagement and effective program manageme...
Reposted 3 days ago
$110K - $130K *
Shape the future of client solutions by leveraging your technical expertise and business acumen. Collaborate with sales teams to design tailored solutions, deliver compelling presentations, and drive...
2 weeks ago
Kyriba Implementation Senior Analyst
$84K - $111K *
Join a dynamic team to drive system implementations and client training in Treasury. Shape seamless operations through relationship management and project leadership while maintaining high delivery st...
Reposted 3 weeks ago
Senior Management Consultant - Local Government
$110K - $130K *
Drive operational excellence by evaluating government departments, analyzing workflows, and delivering actionable recommendations to enhance service delivery and efficiency across various functions an...
1 week ago
Program Manager of Customer Experience Portfolio (Remote, US)
$86K - $124K *
Join a dynamic team to manage and optimize customer experience initiatives, ensuring alignment with strategic goals and effective project execution. Collaborate across functions to deliver measurable...
Today
Senior Operations Excellence Consultant
$86K - $130K *
Drive operational excellence by leading readiness initiatives for new products and services. Collaborate cross-functionally to ensure seamless execution while continuously improving operational practi...
Reposted 1 week ago
$158K - $199K *
Unlock potential by leading global client strategies, driving growth and retention through trusted relationships and innovative solutions. Leverage your expertise to enhance client value and execute a...
1 week ago
$144K - $184K *
Lead the strategy execution for key global clients, driving client value, retention, and new business growth while cultivating trust-based relationships with senior leaders and maximizing account pote...
Reposted 3 weeks ago
Manager, Customer Success - Pub Sec
$120K - $145K *
Lead the charge in transforming customer success operations, driving portfolio performance, and building high-performing teams to deliver measurable outcomes for strategic government clients. Collabor...
2 weeks ago
$100K - $120K *
Lead the charge in managing IT infrastructure and systems while mentoring a dedicated team. Drive cybersecurity initiatives, oversee technology planning, and ensure seamless end-user support to enhanc...
3 weeks ago
$178K - $245K *
Drive end-to-end digital transformation for enterprise supply chains, managing high-stake programs while leading cross-functional teams. Ensure delivery excellence, foster client relationships, and op...
3 weeks ago
$95K - $115K *
Elevate customer engagement by leading SaaS renewal strategies, fostering relationships, and driving growth through negotiation and operational excellence in a dynamic environment...
4 weeks ago
$80K - $95K *
Elevate customer support excellence by leading a dynamic team across multiple channels. Drive operations, coach specialists, and ensure a seamless customer experience while managing escalations and op...
1 week ago
Principal Product Manager, Buyer Products
$150K - $180K *
Join a team that's redefining the buyer experience in B2B software. As a Principal Product Manager, you'll lead strategy, drive product delivery, and enhance buyer trust across multiple platforms, ens...
4 days ago
Business Systems Analyst, Procure-to-Pay
$100K - $148K *
Transform your career by enhancing Procure-to-Pay systems, collaborating with Finance teams, and driving automation initiatives. Leverage your analytical skills to improve processes and ensure complia...
2 weeks ago
eDiscovery Senior Project Manager
$115K - $130K *
Drive impactful client projects and relationships while leading teams to achieve operational excellence. Leverage your expertise in legal operations and project management to deliver sustainable outco...
4 days ago
eDiscovery Senior Project Manager
$115K - $130K *
Join a team that's redefining eDiscovery solutions. As a Senior Project Manager, you'll lead client engagements, ensuring optimal service delivery while leveraging your expertise in Relativity and eDi...
4 days ago
$140K - $185K *
Transform project delivery by managing IT initiatives for California agencies. Collaborate with state staff to ensure timely, budget-compliant outcomes while leveraging Agile methodologies and large s...
1 week ago
Manager of Coding and Risk Adjustment
$90K - $110K *
Champion coding excellence and risk adjustment initiatives while leading a dedicated team. Drive quality assurance, enhance provider documentation, and ensure compliance across multiple markets to opt...
Yesterday
$90K - $120K *
Elevate your career by leading clients through the CMMC 2.0 compliance journey. As a key advisor, you'll translate complex regulations into actionable strategies, ensuring audit readiness and security...
2 weeks ago
$115K - $130K *
Join a team that's driving strategic technology initiatives across business domains. As a Program Manager, you'll align projects with objectives, manage interdependencies, and ensure successful delive...
2 weeks ago
Sr Director Analyst, Data Management Platforms
$172K - $202K *
Elevate your career by leading innovative insights and strategies for clients. As a Senior Director, you'll leverage your expertise to drive impactful research, engage with executives, and mentor team...
1 week ago
D&T Sr Project Management Consultant - Talent Community
$110K - $130K *
Elevate your project management career by leading a strategic platform within investor client coverage, enhancing client engagement and driving technology integration across CBRE's commercial real est...
Reposted 5 days ago
What does a Service Delivery Manager do?
A Service Delivery Manager oversees the delivery of services, coordinating teams and resources to meet client expectations, service-level agreements, quality standards, and operational goals.
What qualifications are typically required for Service Delivery Manager jobs?
Requirements vary, but employers often value leadership, communication, project or operations management, client relationship skills, and experience improving service performance. IT-focused roles may ask for IT service management knowledge, ITIL familiarity, or experience with cloud and service management tools.
How much do Service Delivery Managers earn?
Pay varies by industry, location, experience, and role scope. Ladders features vetted professional jobs paying $100,000 or more, including qualifying Service Delivery Manager opportunities.
Where can Service Delivery Managers work?
Service Delivery Managers work across industries such as technology, consulting, financial services, healthcare, telecommunications, and business services, wherever organizations manage complex services for clients or internal teams.
What career paths can follow a Service Delivery Manager role?
Experienced professionals may move into senior service delivery, service operations, customer experience, IT operations, or director and executive leadership positions.